Right before I started law school, the school called to inform me that I couldn’t take out any student loans because my credit report showed I was in collections for a debt owed to J.C. Penney’s (a department store). Since the student loans were the only thing I could use to pay my tuition, and were also going to pay a chunk of my living expenses, it seemed an important issue to clear up.
I asked the school what I needed to do; they told me I needed to clear that problem off of my credit report. I called the credit reporting agency; they told me that to clear it off of my credit report, I could either resolve the dispute with Penney’s or I could dispute the charge. How long will it take to dispute the charge? Well, they said, it could take months depending on what documentation you submit and what Penney’s response is.
I don’t have months; I have a week or so before school starts and I have to have that loan! So I called Penney’s; they agreed that it could take months to resolve, particularly when I told them I didn’t have any paperwork to submit to show that I had paid the purported debt. Why didn’t I have any proof of payment?
Because I have never shopped there, I never charged anything there, I never opened a Penney’s charge card.
Nevertheless, the nice man at Penney’s said, I’d have to show proof of payment to resolve it. So I took the coward’s way out and paid the $189. And I went to law school, and took out much, much debt, an amount that dwarfs the $189. I do not resent my student loans, however, because I believe I got significant value for the money I am paying back (and will be paying back for quite some time). But I do not like Penney’s. No, sir, I do not.
