# Health insurance question, need advice

**URL:** <https://boards.straightdope.com/t/health-insurance-question-need-advice/1001133>\
**Category:** In My Humble Opinion\
**Created:** [May 4, 2024, 11:33am UTC](https://boards.straightdope.com/t/health-insurance-question-need-advice/1001133 "2024-05-04T11:33:34Z")\
**Posts on this page:** 1\
**Page:** 2

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**Author:** ![snowthx](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/snowthx/32/10660_2.png) [@snowthx](https://boards.straightdope.com/u/snowthx)\
**Post date:** [May 13, 2024, 1:19pm UTC](https://boards.straightdope.com/t/health-insurance-question-need-advice/1001133/21 "2024-05-13T13:19:00Z")

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> [@CairoCarol](#):
>
> You would have thought they’d have known to do it correctly in the first place, but it is a newish practice; maybe the admin personnel are still learning the ropes.)

“Correctly” is the operative word here. It could be “oops, the wrong code was submitted” or “use this code to get this insurer to pay.” Dr office staff are unsung heroes who have to deal with dozens of insurers and each may have slightly different policies for standard procedures. Resubmitting the clain usually works!

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