# Help.  Installer installing wrong program.

**URL:** https://boards.straightdope.com/t/help-installer-installing-wrong-program/347584
**Category:** Factual Questions
**Created:** [March 8, 2006, 9:23pm UTC](https://boards.straightdope.com/t/help-installer-installing-wrong-program/347584 "2006-03-08T21:23:05Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![KidCharlemagne](https://avatars.discourse-cdn.com/v4/letter/k/ed8c4c/32.png) [@KidCharlemagne](https://boards.straightdope.com/u/KidCharlemagne)
#### Post date: [March 8, 2006, 9:23pm UTC](https://boards.straightdope.com/t/help-installer-installing-wrong-program/347584/1 "2006-03-08T21:23:05Z")

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I’m trying to install a program but when I do, it starts the installer for my video card driver. I’ve had this happen before but I don’t know how I fixed it. I think I deleted some temp files, but I can’t find any applicable ones (though I’m guessing at names).  
Can anyone help me out? Thanks.

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### Author: ![rayh](https://avatars.discourse-cdn.com/v4/letter/r/e79b87/32.png) [@rayh](https://boards.straightdope.com/u/rayh)
#### Post date: [March 8, 2006, 11:05pm UTC](https://boards.straightdope.com/t/help-installer-installing-wrong-program/347584/2 "2006-03-08T23:05:42Z")

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> [@KidCharlemagne](#):
>
> I’m trying to install a program but when I do, it starts the installer for my video card driver. I’ve had this happen before but I don’t know how I fixed it. I think I deleted some temp files, but I can’t find any applicable ones (though I’m guessing at names).  
> Can anyone help me out? Thanks.

What are you try to install and from where? If you download something and save it you may have overwritten in with something else.

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### Author: ![Reply](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/reply/32/15952_2.png) [@Reply](https://boards.straightdope.com/u/Reply)
#### Post date: [March 9, 2006, 2:14am UTC](https://boards.straightdope.com/t/help-installer-installing-wrong-program/347584/3 "2006-03-09T02:14:39Z")

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Try clearing the normal temp directory. It’s called **%temp%** – just type that in the Explorer address bar. You can delete everything in there (just make sure you closed all programs you’re not using or sometimes it won’t let you).

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### Author: ![KidCharlemagne](https://avatars.discourse-cdn.com/v4/letter/k/ed8c4c/32.png) [@KidCharlemagne](https://boards.straightdope.com/u/KidCharlemagne)
#### Post date: [March 9, 2006, 4:10pm UTC](https://boards.straightdope.com/t/help-installer-installing-wrong-program/347584/4 "2006-03-09T16:10:40Z")

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Thanks all. Eventually I just uninstalled the conflicting program.

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### Author: ![KidCharlemagne](https://avatars.discourse-cdn.com/v4/letter/k/ed8c4c/32.png) [@KidCharlemagne](https://boards.straightdope.com/u/KidCharlemagne)
#### Post date: [May 13, 2006, 1:18am UTC](https://boards.straightdope.com/t/help-installer-installing-wrong-program/347584/5 "2006-05-13T01:18:43Z")

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Well Well. This little problem has reared its ugly head again and uninstalling the program that it attempts to install doesn’t do it. The program uses a windows installer. I’ve deleted all my temp directories, all setup1.exe files and setup.lst files (files that, I was told, can often create problems). I don’t know what the hell to do.

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### Author: ![Number](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/number/32/242_2.png) [@Number](https://boards.straightdope.com/u/Number)
#### Post date: [May 13, 2006, 5:35am UTC](https://boards.straightdope.com/t/help-installer-installing-wrong-program/347584/6 "2006-05-13T05:35:19Z")

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Try the [Windows Installer CleanUp Utility](http://support.microsoft.com/default.aspx?scid=kb;en-us;290301).
