# Help with Apple Music **URL:** \ **Category:** Factual Questions\ **Created:** [November 27, 2018, 3:05pm UTC](https://boards.straightdope.com/t/help-with-apple-music/825159 "2018-11-27T15:05:07Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![jsc1953](https://avatars.discourse-cdn.com/v4/letter/j/5daacb/32.png) [@jsc1953](https://boards.straightdope.com/u/jsc1953)\ **Post date:** [November 27, 2018, 3:05pm UTC](https://boards.straightdope.com/t/help-with-apple-music/825159/1 "2018-11-27T15:05:07Z")
I have a Mac WorkBook, and an iPhone. Up until yesterday, I had a music library on both, with lots of songs, lots of playlists. I decided to give AppleMusic a try. And now, I still have all the songs and playlists on the Mac, but the only music on my phone are under “Purchased”. All the playlists are gone. What’s really odd: when I plug the phone into the Mac, under Devices I see my phone and all the missing playlists. But if try to copy a Mac playlist to the phone Device, I get a message saying that I can’t because (reasons). I realize that the idea of AppleMusic is that the music lives in the cloud and not necessarily on the phone, which is nice…but I really don’t want to manually re-create dozens of playlists containing thousands of songs. What do I do? ---
**Author:** ![DCnDC](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/dcndc/32/2842_2.png) [@DCnDC](https://boards.straightdope.com/u/DCnDC)\ **Post date:** [November 27, 2018, 3:16pm UTC](https://boards.straightdope.com/t/help-with-apple-music/825159/2 "2018-11-27T15:16:09Z")
Sounds like some sort of error. I would try: Sign out of iCloud, sign back in, then turn on iCloud Music Library in the Settings for “Music”; it’s my understanding this option only appears if you have Apple Music. ---
**Author:** ![jsc1953](https://avatars.discourse-cdn.com/v4/letter/j/5daacb/32.png) [@jsc1953](https://boards.straightdope.com/u/jsc1953)\ **Post date:** [November 27, 2018, 4:33pm UTC](https://boards.straightdope.com/t/help-with-apple-music/825159/3 "2018-11-27T16:33:27Z")
I assume that I do this sign out/sign in on the Mac WorkBook, right? (and unfortunately I’m now at work, and the Mac is home) I also want to make sure that none of the physical copies of music on the WorkBook disappears without a trace. I’m not fully committed to AppleMusic forever, and wouldn’t want to lose anything should I change my mind down the road. ---
**Author:** ![DCnDC](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/dcndc/32/2842_2.png) [@DCnDC](https://boards.straightdope.com/u/DCnDC)\ **Post date:** [November 27, 2018, 4:34pm UTC](https://boards.straightdope.com/t/help-with-apple-music/825159/4 "2018-11-27T16:34:56Z")
> [@jsc1953](#): > > I assume that I do this sign out/sign in on the Mac WorkBook, right? (and unfortunately I’m now at work, and the Mac is home) > > I also want to make sure that none of the physical copies of music on the WorkBook disappears without a trace. I’m not fully committed to AppleMusic forever, and wouldn’t want to lose anything should I change my mind down the road. No, on the phone. The playlists still exist on the Mac, correct? Nothing on your Mac will get deleted unless you delete it. ---
**Author:** ![Yookeroo](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/yookeroo/32/323_2.png) [@Yookeroo](https://boards.straightdope.com/u/Yookeroo)\ **Post date:** [November 27, 2018, 11:14pm UTC](https://boards.straightdope.com/t/help-with-apple-music/825159/5 "2018-11-27T23:14:41Z")
Has your library uploaded to iCloud? ---
**Author:** ![jsc1953](https://avatars.discourse-cdn.com/v4/letter/j/5daacb/32.png) [@jsc1953](https://boards.straightdope.com/u/jsc1953)\ **Post date:** [November 28, 2018, 1:04am UTC](https://boards.straightdope.com/t/help-with-apple-music/825159/6 "2018-11-28T01:04:38Z")
I don’t think so. How can I tell? ---
**Author:** ![jsc1953](https://avatars.discourse-cdn.com/v4/letter/j/5daacb/32.png) [@jsc1953](https://boards.straightdope.com/u/jsc1953)\ **Post date:** [November 28, 2018, 2:03am UTC](https://boards.straightdope.com/t/help-with-apple-music/825159/7 "2018-11-28T02:03:43Z")
I think I may have found the problem … “Use AppleMusic” was checked on the iPhone but not on the Workbook. Updates in progress… will report back. ---
**Author:** ![Uooker](https://avatars.discourse-cdn.com/v4/letter/u/5f8ce5/32.png) [@Uooker](https://boards.straightdope.com/u/Uooker)\ **Post date:** [November 28, 2018, 6:01am UTC](https://boards.straightdope.com/t/help-with-apple-music/825159/8 "2018-11-28T06:01:33Z")
> [@Yookeroo](#): > > Has your library uploaded to iCloud? Is this step necessary ? ---
**Author:** ![jsc1953](https://avatars.discourse-cdn.com/v4/letter/j/5daacb/32.png) [@jsc1953](https://boards.straightdope.com/u/jsc1953)\ **Post date:** [November 28, 2018, 2:23pm UTC](https://boards.straightdope.com/t/help-with-apple-music/825159/9 "2018-11-28T14:23:17Z")
> [@Uooker](#): > > Is this step necessary ? Probably not strictly necessary. AIUI, AppleMusic merges your personal library with theirs. You can optionally keep a copy of all your songs on your device, or just stream theirs to free up storage on yours. I seem to be OK now, once I set the check boxes on both the Mac and the phone. It took a while for everything to appear on the phone, but it’s all there now.