# HELP! Yahoo mail problem

**URL:** <https://boards.straightdope.com/t/help-yahoo-mail-problem/591721>\
**Category:** Factual Questions\
**Created:** [August 6, 2011, 11:39am UTC](https://boards.straightdope.com/t/help-yahoo-mail-problem/591721 "2011-08-06T11:39:59Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![chowching](https://avatars.discourse-cdn.com/v4/letter/c/f14d63/32.png) [@chowching](https://boards.straightdope.com/u/chowching)\
**Post date:** [August 6, 2011, 11:39am UTC](https://boards.straightdope.com/t/help-yahoo-mail-problem/591721/1 "2011-08-06T11:39:59Z")

</div>

I can’t access my email. I’m 100% sure with my password but every time I try logging in, it says invalid id or password. I tried accessing it from my yahoo messenger but i can’t also log in there. An error message pops up saying my account is locked. I tried changing my password using my alternate email but it still doesn’t work. I always get the same error messages. Can anyone help? Thanks.

---

<div class="post-metadata">

**Author:** ![Quartz](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/quartz/32/267_2.png) [@Quartz](https://boards.straightdope.com/u/Quartz)\
**Post date:** [August 6, 2011, 12:05pm UTC](https://boards.straightdope.com/t/help-yahoo-mail-problem/591721/2 "2011-08-06T12:05:24Z")

</div>

A friend found his Yahoo email hacked a few days ago. Go to the Contact Yahoo page and advise them of the situation.