# How can I contact an Ebay administrator or service rep by PHONE? **URL:** \ **Category:** Factual Questions\ **Created:** [June 4, 2006, 4:03am UTC](https://boards.straightdope.com/t/how-can-i-contact-an-ebay-administrator-or-service-rep-by-phone/359352 "2006-06-04T04:03:45Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Argent\_Towers](https://avatars.discourse-cdn.com/v4/letter/a/e8c25b/32.png) [@Argent\_Towers](https://boards.straightdope.com/u/Argent_Towers)\ **Post date:** [June 4, 2006, 4:03am UTC](https://boards.straightdope.com/t/how-can-i-contact-an-ebay-administrator-or-service-rep-by-phone/359352/1 "2006-06-04T04:03:45Z")
I’ve been trying to sell a truck on Ebay for the past 2 months. I had to relist it due to a scam artist using the “buy it now” and ending the auction, then sending me an illegible email message. It cost me 43 dollars (the listing fee.) Now the current re-list auction is coming to a close and I fear that the winning bidder may also be a scam artist. I am not keen on being ripped off for another 43 dollars. I’m also sick of Ebay’s automated unhelpful customer service system. I want to talk to an Ebay rep on the phone about getting refunds for my listing fees. How do I do this? ---
**Author:** ![Amp](https://avatars.discourse-cdn.com/v4/letter/a/6a8cbe/32.png) [@Amp](https://boards.straightdope.com/u/Amp)\ **Post date:** [June 4, 2006, 4:10am UTC](https://boards.straightdope.com/t/how-can-i-contact-an-ebay-administrator-or-service-rep-by-phone/359352/2 "2006-06-04T04:10:06Z")
This [site](http://auction-genius-course.com/auction/ebay-phone-number.shtml) contains the following two toll free numbers: 1-800-322-9266 1-888-749-3229 Don’t know if they are any good though. ---
**Author:** ![astro](https://avatars.discourse-cdn.com/v4/letter/a/9dc877/32.png) [@astro](https://boards.straightdope.com/u/astro)\ **Post date:** [June 4, 2006, 4:10am UTC](https://boards.straightdope.com/t/how-can-i-contact-an-ebay-administrator-or-service-rep-by-phone/359352/3 "2006-06-04T04:10:34Z")
[Gethuman.com](http://gethuman.com/us/) ---
**Author:** ![Reply](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/reply/32/15952_2.png) [@Reply](https://boards.straightdope.com/u/Reply)\ **Post date:** [June 4, 2006, 5:35am UTC](https://boards.straightdope.com/t/how-can-i-contact-an-ebay-administrator-or-service-rep-by-phone/359352/4 "2006-06-04T05:35:24Z")
Can’t get you a phone number, **Argent** , but did you ever try the unpaid item process I mentioned in [other thread](http://boards.straightdope.com/sdmb/showthread.php?t=373610)? If he never paid and you submit an unpaid item request, the system should automatically refund the $43 for you. ---
**Author:** ![Reply](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/reply/32/15952_2.png) [@Reply](https://boards.straightdope.com/u/Reply)\ **Post date:** [June 4, 2006, 5:36am UTC](https://boards.straightdope.com/t/how-can-i-contact-an-ebay-administrator-or-service-rep-by-phone/359352/5 "2006-06-04T05:36:47Z")
Whoops, sorry. That gives you back the final value fee and not the listing fee. Normally, your first listing fee would be refunded the item sells the second time, but I don’t know what will happen if the second one is a scam as well. ---
**Author:** ![Argent\_Towers](https://avatars.discourse-cdn.com/v4/letter/a/e8c25b/32.png) [@Argent\_Towers](https://boards.straightdope.com/u/Argent_Towers)\ **Post date:** [June 4, 2006, 11:43am UTC](https://boards.straightdope.com/t/how-can-i-contact-an-ebay-administrator-or-service-rep-by-phone/359352/6 "2006-06-04T11:43:01Z")
I want to thank you for that gethuman website. It’s one of the most defiantly subversive concepts I’ve seen in a long time. I’ll make sure to use that whenever posssible. It turns out that the current Ebay bidder is in fact a legitimate buyer and not a scam. But for future reference, the numbers are very helpful.