# How has the Amazon webservers issue affected you today?

**URL:** <https://boards.straightdope.com/t/how-has-the-amazon-webservers-issue-affected-you-today/1024130>\
**Category:** Miscellaneous and Personal Stuff I Must Share\
**Created:** [October 20, 2025, 5:05pm UTC](https://boards.straightdope.com/t/how-has-the-amazon-webservers-issue-affected-you-today/1024130 "2025-10-20T17:05:52Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Saint\_Cad](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/saint_cad/32/18907_2.png) [@Saint\_Cad](https://boards.straightdope.com/u/Saint_Cad)\
**Post date:** [October 20, 2025, 5:05pm UTC](https://boards.straightdope.com/t/how-has-the-amazon-webservers-issue-affected-you-today/1024130/1 "2025-10-20T17:05:52Z")

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The Amazon web hosting service has been having issues for 6 hours now and I’m kinda surprised I haven’t seen a thread here on it unless I missed it.

Our district has required us to use one curriculum service (uploading assignments, students submit assignments, grades entered, etc.). At the end of last year they cancelled teacher access to the alternatives to save money. So of course student cannot access classes or assignments. And those that can, we cannot see it on the teacher side to grade but it does look like it is save somewhere on their servers.

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**Author:** ![Knowed\_Out](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/knowed_out/32/7380_2.png) [@Knowed\_Out](https://boards.straightdope.com/u/Knowed_Out)\
**Post date:** [October 20, 2025, 5:42pm UTC](https://boards.straightdope.com/t/how-has-the-amazon-webservers-issue-affected-you-today/1024130/2 "2025-10-20T17:42:24Z")

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My company has been sending IT notices all day.

* * *

**Incident Title:** Amazon Web Services (AWS) Global Outage

**Incident Number:** INC0038212

**Priority Level:** P1

**Summary:** A major vendor operational issue is currently affecting multiple AWS services globally. Currently we are aware of the following issues but not exhaustive:

- Online Transactions
- Adding memberships to cart
- Renewals
- Viewing profile data
- APPC portal
- Testing in lower environments

**Status:** Investigation and mitigating activities continue.

**Incident Start Time:** 20 Oct 2025, 03:11 EDT

**Incident Reported Time:** 20 Oct 2025, 03:51 EDT

**Impacted Areas:** Global

**Impact Statement:** Users may still experience intermittent degraded performance, failed requests, or inability to access certain services.

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**Author:** ![Cervaise](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/cervaise/32/16693_2.png) [@Cervaise](https://boards.straightdope.com/u/Cervaise)\
**Post date:** [October 20, 2025, 5:43pm UTC](https://boards.straightdope.com/t/how-has-the-amazon-webservers-issue-affected-you-today/1024130/3 "2025-10-20T17:43:54Z")

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I’m in Europe. Our public platforms are hosted on AWS infrastructure resident in Ireland.

Because the core issues are localized in the US, all of our systems have continued to function. We haven’t had any kind of outage or performance impact.

However, on the back end, many of the monitors seem to _think_ the associated services aren’t working. “Oh no, I can’t replicate the backups!” (We check the backups, they’re fine.) “Oh no, we’ve lost your certificate registry!” (We check the certs, they’re fine.)

It’s an interesting insight into how the infrastructure is actually interdependent. None of our data goes to the US for legal reasons, and all our services run locally, but there’s some oversight component that relies on something in the US.

Annoying, but not really disruptive.

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**Author:** ![JKellyMap](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/jkellymap/32/15880_2.png) [@JKellyMap](https://boards.straightdope.com/u/JKellyMap)\
**Post date:** [October 20, 2025, 5:48pm UTC](https://boards.straightdope.com/t/how-has-the-amazon-webservers-issue-affected-you-today/1024130/4 "2025-10-20T17:48:51Z")

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As a professor, I’ve had to postpone an online discussion assignment, and email a PDF to students because they can’t access it on our learning management system (Canvas, specifically).

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**Author:** ![LSLGuy](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/lslguy/32/5813_2.png) [@LSLGuy](https://boards.straightdope.com/u/LSLGuy)\
**Post date:** [October 20, 2025, 5:50pm UTC](https://boards.straightdope.com/t/how-has-the-amazon-webservers-issue-affected-you-today/1024130/5 "2025-10-20T17:50:44Z")

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Hmm. I wonder if Amazon the e-commerce site runs any part of themselves on AWS? Just now Amazon seems to be ops normal.

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**Author:** ![Ellecram](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/ellecram/32/18948_2.png) [@Ellecram](https://boards.straightdope.com/u/Ellecram)\
**Post date:** [October 20, 2025, 6:02pm UTC](https://boards.straightdope.com/t/how-has-the-amazon-webservers-issue-affected-you-today/1024130/6 "2025-10-20T18:02:31Z")

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I tried to write a review on Trip Advisor but it is down.

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**Author:** ![susan](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/susan/32/17537_2.png) [@susan](https://boards.straightdope.com/u/susan)\
**Post date:** [October 20, 2025, 6:03pm UTC](https://boards.straightdope.com/t/how-has-the-amazon-webservers-issue-affected-you-today/1024130/7 "2025-10-20T18:03:46Z")

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1. NYT Spelling Bee was dysfunctional for several hours.
2. The leader of a writing workshop I’m taking has had to make and email PDFs of our activities because her program platform uses AWS.
3. Amazon first wouldn’t load, then would load but wouldn’t search, then would search but wouldn’t move a book to a list.

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**Author:** ![Velocity](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/velocity/32/18006_2.png) [@Velocity](https://boards.straightdope.com/u/Velocity)\
**Post date:** [October 20, 2025, 6:05pm UTC](https://boards.straightdope.com/t/how-has-the-amazon-webservers-issue-affected-you-today/1024130/8 "2025-10-20T18:05:56Z")

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Right now it looks like half of people on Reddit can post comments as usual, and half cannot. I cannot.

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**Author:** ![kenobi\_65](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/kenobi_65/32/13178_2.png) [@kenobi\_65](https://boards.straightdope.com/u/kenobi_65)\
**Post date:** [October 20, 2025, 6:07pm UTC](https://boards.straightdope.com/t/how-has-the-amazon-webservers-issue-affected-you-today/1024130/9 "2025-10-20T18:07:31Z")

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My Alexa devices have lost their brains.

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**Author:** ![Jophiel](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/jophiel/32/66_2.png) [@Jophiel](https://boards.straightdope.com/u/Jophiel)\
**Post date:** [October 20, 2025, 6:08pm UTC](https://boards.straightdope.com/t/how-has-the-amazon-webservers-issue-affected-you-today/1024130/10 "2025-10-20T18:08:26Z")

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Not much except I have a package en route and can’t track it. I don’t know if the outage affects the drivers and routes.

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**Author:** ![Procrustus](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/procrustus/32/2994_2.png) [@Procrustus](https://boards.straightdope.com/u/Procrustus)\
**Post date:** [October 20, 2025, 6:10pm UTC](https://boards.straightdope.com/t/how-has-the-amazon-webservers-issue-affected-you-today/1024130/11 "2025-10-20T18:10:21Z")

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> [@kenobi\_65](#):
>
> My Alexa devices have lost their brains.

I don’t know when this started, but my Alexa device was working normally this morning (8:00 a.m. Pacific time)

I haven’t noticed anything different today for anything I do. Work computers and SDMB functioning normally.

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**Author:** ![susan](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/susan/32/17537_2.png) [@susan](https://boards.straightdope.com/u/susan)\
**Post date:** [October 20, 2025, 6:17pm UTC](https://boards.straightdope.com/t/how-has-the-amazon-webservers-issue-affected-you-today/1024130/12 "2025-10-20T18:17:48Z")

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KDP (Amazon publishing platform)'s Help page is headed

> We’re currently experiencing technical issues and apologize for the disruption to some Amazon sites and services. Our teams are working to fix this as quickly as possible. We will provide updates here once the issue is resolved. Thank you for your patience.

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**Author:** ![Northern\_Piper](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/northern_piper/32/5304_2.png) [@Northern\_Piper](https://boards.straightdope.com/u/Northern_Piper)\
**Post date:** [October 20, 2025, 6:20pm UTC](https://boards.straightdope.com/t/how-has-the-amazon-webservers-issue-affected-you-today/1024130/13 "2025-10-20T18:20:58Z")

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> [@kenobi\_65](#):
>
> My Alexa devices have lost their brains.

Yummmmm - Brainssss!

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**Author:** ![LSLGuy](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/lslguy/32/5813_2.png) [@LSLGuy](https://boards.straightdope.com/u/LSLGuy)\
**Post date:** [October 20, 2025, 6:23pm UTC](https://boards.straightdope.com/t/how-has-the-amazon-webservers-issue-affected-you-today/1024130/14 "2025-10-20T18:23:21Z")

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And thus does the zombie apocalypse begin.

AWS never comes back and over the next 3 days the rest of the internet collapses, and all hell breaks loose in the real world.

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**Author:** ![Velocity](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/velocity/32/18006_2.png) [@Velocity](https://boards.straightdope.com/u/Velocity)\
**Post date:** [October 20, 2025, 6:23pm UTC](https://boards.straightdope.com/t/how-has-the-amazon-webservers-issue-affected-you-today/1024130/15 "2025-10-20T18:23:52Z")

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I’m assuming the SDMB itself doesn’t rely on AWS?

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**Author:** ![Saint\_Cad](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/saint_cad/32/18907_2.png) [@Saint\_Cad](https://boards.straightdope.com/u/Saint_Cad)\
**Post date:** [October 20, 2025, 6:25pm UTC](https://boards.straightdope.com/t/how-has-the-amazon-webservers-issue-affected-you-today/1024130/16 "2025-10-20T18:25:26Z")

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We got an email from our IT well after the AWS went down and hours after school started explaining the issue and assuring us the website we needed (explained above) was working … it’s still not working.

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**Author:** ![ParallelLines](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/parallellines/32/3575_2.png) [@ParallelLines](https://boards.straightdope.com/u/ParallelLines)\
**Post date:** [October 20, 2025, 6:27pm UTC](https://boards.straightdope.com/t/how-has-the-amazon-webservers-issue-affected-you-today/1024130/17 "2025-10-20T18:27:13Z")

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> [@Velocity](#):
>
> I’m assuming the SDMB itself doesn’t rely on AWS?

I had to check on the squid. In the dark. And the remaining hamsters. None of the automation was working. No soothing background noise was playing. It was a bad morning.

IRL however, none of my amazon devices were working, which was a pain for a few of the lights, but they’re in non-critical areas. And I had to use my backup options for morning workout music (stream from my local Plex server and on-device timer). But those came back up (responding more slowly though) about an hour ago.

My current gig/piecework job is still down, so…

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**Author:** ![Mama\_Zappa](https://avatars.discourse-cdn.com/v4/letter/m/71e660/32.png) [@Mama\_Zappa](https://boards.straightdope.com/u/Mama_Zappa)\
**Post date:** [October 20, 2025, 6:27pm UTC](https://boards.straightdope.com/t/how-has-the-amazon-webservers-issue-affected-you-today/1024130/18 "2025-10-20T18:27:18Z")

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My client uses AWS for their databases and we haven’t seen any issues; likely keeping clients like mine working is a very high priority.

I am rnning into a LOT of issues posting / commenting on Reddit.

Just tried to follow a link to the NY Times (from another thread) and that’s not loading - I guess they use AWS also.

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**Author:** ![Mama\_Zappa](https://avatars.discourse-cdn.com/v4/letter/m/71e660/32.png) [@Mama\_Zappa](https://boards.straightdope.com/u/Mama_Zappa)\
**Post date:** [October 20, 2025, 6:28pm UTC](https://boards.straightdope.com/t/how-has-the-amazon-webservers-issue-affected-you-today/1024130/19 "2025-10-20T18:28:06Z")

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Meaning a huge influx of people to the SDMB as possibly the only way to get your social media fix…..

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**Author:** ![LSLGuy](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/lslguy/32/5813_2.png) [@LSLGuy](https://boards.straightdope.com/u/LSLGuy)\
**Post date:** [October 20, 2025, 6:29pm UTC](https://boards.straightdope.com/t/how-has-the-amazon-webservers-issue-affected-you-today/1024130/20 "2025-10-20T18:29:46Z")

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That really points out how much of most commercial or governmental websites have dependencies they don’t recognize. Which dependencies have further dependencies they not only don’t recognize, but can’t recognize.

It’s a very, very deep and very tangled stack of unknown unknowns.

This is illustrative, even though it’s about units of software, not groups of servers:  
[![](https://imgs.xkcd.com/comics/dependency.png) ](https://imgs.xkcd.com/comics/dependency.png)  
from **[xkcd: Dependency](https://xkcd.com/2347/)**

You don’t have to pull out a very large slice of the total before the whole thing (or sections of the whole thing) come tumbling down.

[Next page](https://boards.straightdope.com/t/how-has-the-amazon-webservers-issue-affected-you-today/1024130.md?page=2)
