Honda refunded the money for the brake job. Guess they agree it was a defect.
Or it just a quick way to get you to shut up
Or maybe they noticed you were a repeat Honda owner and the cost was an expense they were happy to bear to have you remain loyal?
Yep, really a smart move not to stonewall the customer. If complaints from customers get treated with respect and courtesy, they’ll more likely buy that product again.
You do that too? Some amounts of money aren’t worth the grief.
But sometimes it is.
It would be interesting to find out how long this new set of brake pads last.
Bijou Drains, will you come back in 20,000 miles and tell us?
Sure I can come back and tell you how long they last.
BTW, they don’t know anything about my other cars being Hondas, I never told them that. And I never took my other cars there for service so they don’t know from their records.
Excellent.
New info as of May 2010:
I got a notice in the mail today that there is a class action lawsuit over these rear Honda brake pads wearing out too fast. I can get $150 if I can prove I had mine replaced . Seems I was not the only person upset over this.
BTW, my new pads are still doing OK at 23,000 miles on them.
I found the linked pit thread to be very informative. Noted, for what its worth.