I agree, LifeOnWry has my vote for best tipping plan so far. However, I take serious issue with your assumption that your pizza guy was at fault for your pizza’s lateness/warmness.
People tend to think that they call up, some guy’s just standing around doing nothing except waiting for their order, some other guy has nothing better to do than wait for that pizza to come out of the oven, and then delivers only that pizza to that house. What could be more wrong?
A pizza shop (Ispeak from years of experience) is an elaborate coordination of people multitasking as efficiently as possible (given the volume of business and the staff).
The chances that your pizza was at least 35 minutes old when your delivery guy even first laid eyes on your order are quite high. He got the order when it was old, hence it was delivered later.
Consider the alternative, he was lounging in a parking lot, making his hourly $6, instead of making the $15+ he would make if he were hustling. Not likely.
I usually chime in on these tip threads because I think I have a pretty damn good idea of how the tip-ees take the tip. Pizza delivery is my forte in this manner, but I also have definite opinions as far as sit-down service is concerned.
I only tip less than %20 if the service was bad or just not good. There is no in between for me, %15 if you were only adequate, %20+ if you were at least good.
One thing I really like to impress upon people is that the whole percentage thing is just a guideline. If you tip %15 to the penny, not only are you super anal, but you’re also cheap. Think of it this way, a dollar buys you the same amount of goods that it buys your server. Should the fact that she only brought out a side salad to you (instead of a dinner), make a difference in whether she gets .76 or 2.50? The dinner plate didn’t weigh that much more.
All I’m saying is that good servers/bartenders deserve good tips, and crappy servers/bartenders deserve to get shorted. Rounding up to the next dollar when appropriate is genuinely appreciated. Think “He deserves $3.” rather than “%20 is exactly 2.43.”
One last note before I STFU, if you regularly order food for delivery, you are a known commodity. Great tippers are remembered down to their side order preference, bad tippers are remembered equally as well. Your tip average is not only known by the guy that usually delivers to you, it’s in his fellow driver’s list as well. Guess which one’s the drivers fought over?