Sadly, I have to revive this thread. My Sprint Contract ended 8/26, so I went out to the Verizon store on 8/27. Now Sprint is trying to charge me for the month of 8/27 - 9/27. I put a stop payment on it (they were on AutoPay), but Now I am wondering what the next step is. Will they fight this, will it go to collections? I called, and the person I talked to said that I had to pay for the entire month because the service was available to me for the entire month (BS, my number was ported).
Any suggestions? I tried to do this right, and they still are assholes.
I have to say, that is kind of odd. I had Sprint for almost 6 years, from 2002 up until less than a month ago. My contract was up on September 7, and on September 10th I went into an AT&T store and started a new contract with them with the iphone. I didn’t contact Sprint first, and although the porting took over a day to take full effect, it ended up working perfectly. As far as I know I wasn’t charged for the month of service between 9/07-10/07.
I even signed into my sprint account online after I left them (which I still had access to somehow) and verified that I had no lines of service with them. It said that I had 0.00 due to pay. I would call them up and see what the deal is because it does seem abnormal.
I came in to rant about how it took me six weeks, four phone calls, more hours than I care to count, 20 gallons of gas, three faxes, and a lot of yelling to get Sprint to cancel my account when I moved out of their coverage area, but it doesn’t sound like it’s that applicable to your situation, so I’ll spare you.
If you are on email notification or billing, get rid of it before you switch. I left Sprint more than two years ago, paid what I owed, and they still send me emails every month to log on using my phone number (ported, doesn’t work) and pay my monthly bill. That I don’t have. They’re also still trying to court me back to them. Idjits.