# How to get closed captions on Disney+? **URL:** \ **Category:** Cafe Society\ **Tags:** disney-hulu\ **Created:** [December 17, 2020, 10:55pm UTC](https://boards.straightdope.com/t/how-to-get-closed-captions-on-disney/928296 "2020-12-17T22:55:00Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![AskNott](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/asknott/32/5790_2.png) [@AskNott](https://boards.straightdope.com/u/AskNott)\ **Post date:** [December 17, 2020, 10:55pm UTC](https://boards.straightdope.com/t/how-to-get-closed-captions-on-disney/928296/1 "2020-12-17T22:55:00Z")
I’m new to Disney+. I started using it because my nephew recommended _The Mandalorian._ To get to it, I have to leave my cable remote, where I can just tell the remote, “closed caption,” and use the TV’s own remote. I haven’t yet figured out how to get closed caption while watching Disney+. I’m hearing-impaired, and I’m having to turn the volume way up to understand the dialogue. ---
**Author:** ![N9IWP](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/n9iwp/32/3154_2.png) [@N9IWP](https://boards.straightdope.com/u/N9IWP)\ **Post date:** [December 17, 2020, 11:03pm UTC](https://boards.straightdope.com/t/how-to-get-closed-captions-on-disney/928296/2 "2020-12-17T23:03:40Z")
I get Disney+ through my Roku, and there is definitely an option to turn on captions. Are you getting it via your smart TV? Brian ---
**Author:** ![AskNott](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/asknott/32/5790_2.png) [@AskNott](https://boards.straightdope.com/u/AskNott)\ **Post date:** [December 17, 2020, 11:12pm UTC](https://boards.straightdope.com/t/how-to-get-closed-captions-on-disney/928296/3 "2020-12-17T23:12:00Z")
I dunno how “smart” my TV is. It’s a flat screen Samsung, a couple years old. Most of the time, we use the xfinity cable remote, but to get to some apps, I have to use the Samsung remote. We’ve tried blipping around to various functions inside the Disney+ app, but closed caption is one we haven’t found. ---
**Author:** ![DCnDC](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/dcndc/32/2842_2.png) [@DCnDC](https://boards.straightdope.com/u/DCnDC)\ **Post date:** [December 17, 2020, 11:16pm UTC](https://boards.straightdope.com/t/how-to-get-closed-captions-on-disney/928296/4 "2020-12-17T23:16:12Z")
It might work differently for you, but I have it on AppleTV and I get the subtitle/audio menu by pressing the “down arrow” button during playback. ---
**Author:** ![N9IWP](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/n9iwp/32/3154_2.png) [@N9IWP](https://boards.straightdope.com/u/N9IWP)\ **Post date:** [December 17, 2020, 11:24pm UTC](https://boards.straightdope.com/t/how-to-get-closed-captions-on-disney/928296/5 "2020-12-17T23:24:06Z")
On a Roku, it looks to be a roku option. It may be an option on your TV. Otherwise, I found this: > **[| Disney+](https://help.disneyplus.com/csp?id=csp_article_content&sys_kb_id=c5423e9cdb0d40d03c0cf158bf961964)** Brian ---
**Author:** ![AskNott](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/asknott/32/5790_2.png) [@AskNott](https://boards.straightdope.com/u/AskNott)\ **Post date:** [December 18, 2020, 12:23am UTC](https://boards.straightdope.com/t/how-to-get-closed-captions-on-disney/928296/6 "2020-12-18T00:23:01Z")
Okay, I’ll try that. If it doesn’t work, now I know how to find [help.disneyplus.com](http://help.disneyplus.com) . ---
**Author:** ![Cervaise](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/cervaise/32/16693_2.png) [@Cervaise](https://boards.straightdope.com/u/Cervaise)\ **Post date:** [December 18, 2020, 6:58am UTC](https://boards.straightdope.com/t/how-to-get-closed-captions-on-disney/928296/7 "2020-12-18T06:58:31Z")
We watch Disney+ via the app on our game console. There are no caption options in the main movie menu, like on Netflix. Instead, when you pause the movie, there’s a little icon at the top. We use the console remote to move up to that icon, which expands to show caption choices (and alternative languages). It’s not exactly intuitive. When we first got Disney+, it took me several minutes of searching through the interfaces before I noticed the pause icon and figured out what it did. ---
**Author:** ![Broomstick](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/broomstick/32/246_2.png) [@Broomstick](https://boards.straightdope.com/u/Broomstick)\ **Post date:** [December 18, 2020, 9:54am UTC](https://boards.straightdope.com/t/how-to-get-closed-captions-on-disney/928296/8 "2020-12-18T09:54:55Z")
Odd. I get Disney+ over my Fire Stick and getting closed captions hasn’t been a problem. I’ve been using them more and more between aging ears and more and more content from other parts of the world. Find it really annoying that there is such a lack of consistency on how to access features like that. ---
**Author:** ![mordecaiB](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/mordecaib/32/7725_2.png) [@mordecaiB](https://boards.straightdope.com/u/mordecaiB)\ **Post date:** [December 18, 2020, 10:36am UTC](https://boards.straightdope.com/t/how-to-get-closed-captions-on-disney/928296/9 "2020-12-18T10:36:57Z")
On my Samsung tv, there is a button towards the bottom of the remote that says “CC”, I just press that.