# HP laptop question - reminders

**URL:** <https://boards.straightdope.com/t/hp-laptop-question-reminders/406225>\
**Category:** Factual Questions\
**Created:** [May 31, 2007, 7:08pm UTC](https://boards.straightdope.com/t/hp-laptop-question-reminders/406225 "2007-05-31T19:08:04Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![CynicalGabe](https://avatars.discourse-cdn.com/v4/letter/c/3e96dc/32.png) [@CynicalGabe](https://boards.straightdope.com/u/CynicalGabe)\
**Post date:** [May 31, 2007, 7:08pm UTC](https://boards.straightdope.com/t/hp-laptop-question-reminders/406225/1 "2007-05-31T19:08:04Z")

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I have a new HP laptop, and the reminder message keeps popping up to attempt to harass me into buying an extended service plan. It has three options. “Yes, I’d like to waste my money on that” “No, thank you” and “I already bought one”. No matter which of these I click, this damn message pops up again and again, every 5-10 minutes. How do I get rid of it?

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**Author:** ![Harmonious\_Discord](https://avatars.discourse-cdn.com/v4/letter/h/74df32/32.png) [@Harmonious\_Discord](https://boards.straightdope.com/u/Harmonious_Discord)\
**Post date:** [May 31, 2007, 9:21pm UTC](https://boards.straightdope.com/t/hp-laptop-question-reminders/406225/2 "2007-05-31T21:21:56Z")

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You did stut it off and then restart it after answering the question right?

I would suggest you use this link and ask one of the HP people how to stop it, and make sure they know you don’t like it happening in the first place.

> **[Contact HP](https://www.hp.com/us-en/contact-hp/contact.html)**
>
> Contact HP / Customer Service

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**Author:** ![CynicalGabe](https://avatars.discourse-cdn.com/v4/letter/c/3e96dc/32.png) [@CynicalGabe](https://boards.straightdope.com/u/CynicalGabe)\
**Post date:** [June 1, 2007, 8:24pm UTC](https://boards.straightdope.com/t/hp-laptop-question-reminders/406225/3 "2007-06-01T20:24:47Z")

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Tried restart, didn’t work.

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**Author:** ![KneadToKnow](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/kneadtoknow/32/3999_2.png) [@KneadToKnow](https://boards.straightdope.com/u/KneadToKnow)\
**Post date:** [June 1, 2007, 8:41pm UTC](https://boards.straightdope.com/t/hp-laptop-question-reminders/406225/4 "2007-06-01T20:41:11Z")

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Do you know how to use msconfig to see what all startup programs are running?

If not, go to [support.microsoft.com](http://support.microsoft.com) and do a little research on that. Then, very carefully, turn off (one by one, restarting between each) anything that looks like it might be the offending nagware. Stop when you find the right one.

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**Author:** ![ChrisBooth12](https://avatars.discourse-cdn.com/v4/letter/c/e95f7d/32.png) [@ChrisBooth12](https://boards.straightdope.com/u/ChrisBooth12)\
**Post date:** [June 1, 2007, 8:55pm UTC](https://boards.straightdope.com/t/hp-laptop-question-reminders/406225/5 "2007-06-01T20:55:15Z")

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First thing you should have done was reformatt when you bought it. But go to start =\> run, type in msconfig and hit enter. then do a google search for each thing you see and see what it does. you can disable most of them without effect. i would even disable your sound/video software one as there is no reasons to have it. drivers load up anyway

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**Author:** ![Harmonious\_Discord](https://avatars.discourse-cdn.com/v4/letter/h/74df32/32.png) [@Harmonious\_Discord](https://boards.straightdope.com/u/Harmonious_Discord)\
**Post date:** [June 1, 2007, 9:41pm UTC](https://boards.straightdope.com/t/hp-laptop-question-reminders/406225/6 "2007-06-01T21:41:53Z")

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You already would have had your answer if you’ld used the HP support site.