# HP Laserjet 6L Printer grabs too much paper **URL:** \ **Category:** In My Humble Opinion\ **Created:** [February 21, 2003, 7:19pm UTC](https://boards.straightdope.com/t/hp-laserjet-6l-printer-grabs-too-much-paper/156597 "2003-02-21T19:19:39Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![Bearflag70](https://avatars.discourse-cdn.com/v4/letter/b/8e7dd6/32.png) [@Bearflag70](https://boards.straightdope.com/u/Bearflag70)\ **Post date:** [February 21, 2003, 7:19pm UTC](https://boards.straightdope.com/t/hp-laserjet-6l-printer-grabs-too-much-paper/156597/1 "2003-02-21T19:19:39Z")
Inspired by an Epson Printer thread… My HP Laserjet 6L (1999?) grabs about 10 sheets of paper instead of one sheet when printing. The help menus are no help. It didn’t used to do this, but just started doing it one day. Tips are appreciated! Thanks. ---
**Author:** ![jlzania](https://avatars.discourse-cdn.com/v4/letter/j/67e7ee/32.png) [@jlzania](https://boards.straightdope.com/u/jlzania)\ **Post date:** [February 21, 2003, 8:45pm UTC](https://boards.straightdope.com/t/hp-laserjet-6l-printer-grabs-too-much-paper/156597/2 "2003-02-21T20:45:16Z")
Possibly a problem with the core pick up pad. ---
**Author:** ![Violet](https://avatars.discourse-cdn.com/v4/letter/v/ebca7d/32.png) [@Violet](https://boards.straightdope.com/u/Violet)\ **Post date:** [February 21, 2003, 9:23pm UTC](https://boards.straightdope.com/t/hp-laserjet-6l-printer-grabs-too-much-paper/156597/3 "2003-02-21T21:23:05Z")
> [@](#): > > \*Originally posted by Bearflag70 \* > \*\*My HP Laserjet 6L (1999?) grabs about 10 sheets of paper instead of one sheet when printing. The help menus are no help. It didn’t used to do this, but just started doing it one day. > \*\* Go to HP’s site and request their free Customer Replaceable Separation Pad Kit: [http://www.hp.com/cposupport/printers/support\_doc/bpl10045.html](http://www.hp.com/cposupport/printers/support_doc/bpl10045.html) I did this for someone else’s 6L and for my own 1100. Works wonderfully. Easy to install. You’re welcome! 🆒 ---
**Author:** ![bradministrator](https://avatars.discourse-cdn.com/v4/letter/b/a698b9/32.png) [@bradministrator](https://boards.straightdope.com/u/bradministrator)\ **Post date:** [February 21, 2003, 9:25pm UTC](https://boards.straightdope.com/t/hp-laserjet-6l-printer-grabs-too-much-paper/156597/4 "2003-02-21T21:25:15Z")
This is really common with the 5L and 6L. It’s the seperation pads, and they can be replaced. You have to totally disassemble the printer, but it’s pretty easy (I’ve done it 2x). You can get the pads and a video that shows how to do it from [Fix Your Own Printer](http://www.fixyourownprinter.com/kkg0.html) for around $30. ---
**Author:** ![Violet](https://avatars.discourse-cdn.com/v4/letter/v/ebca7d/32.png) [@Violet](https://boards.straightdope.com/u/Violet)\ **Post date:** [February 21, 2003, 9:29pm UTC](https://boards.straightdope.com/t/hp-laserjet-6l-printer-grabs-too-much-paper/156597/5 "2003-02-21T21:29:07Z")
> [@](#): > > \*Originally posted by bradministrator \* > \*\*This is really common with the 5L and 6L. It’s the seperation pads, and they can be replaced. > > You have to totally disassemble the printer, but it’s pretty easy (I’ve done it 2x). You can get the pads and a video that shows how to do it from [Fix Your Own Printer](http://www.fixyourownprinter.com/kkg0.html) for around $30. \*\* Get the pad free at the HP site, and no one needs the video. You don’t need to take the printer apart. Order an extra pad at the same time. ---
**Author:** ![Quartz](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/quartz/32/267_2.png) [@Quartz](https://boards.straightdope.com/u/Quartz)\ **Post date:** [February 21, 2003, 9:52pm UTC](https://boards.straightdope.com/t/hp-laserjet-6l-printer-grabs-too-much-paper/156597/6 "2003-02-21T21:52:57Z")
Just in case it isn’t the pad, two quick questions: are you fanning the paper before you put it in? And have you changed your brand of paper? If so, try putting it in the other way around. ---
**Author:** ![Scarlett67](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/scarlett67/32/7387_2.png) [@Scarlett67](https://boards.straightdope.com/u/Scarlett67)\ **Post date:** [February 21, 2003, 10:06pm UTC](https://boards.straightdope.com/t/hp-laserjet-6l-printer-grabs-too-much-paper/156597/7 "2003-02-21T22:06:15Z")
What **Violet** said. Get it sent free from HP, easy to install, no disassembly required, takes about 2 minutes including reading the directions. I had to do this about a year ago on my LaserJet 6L, purchased in 1998, and it’s motoring along fine. ---
**Author:** ![handy](https://avatars.discourse-cdn.com/v4/letter/h/b5a626/32.png) [@handy](https://boards.straightdope.com/u/handy)\ **Post date:** [February 21, 2003, 11:54pm UTC](https://boards.straightdope.com/t/hp-laserjet-6l-printer-grabs-too-much-paper/156597/8 "2003-02-21T23:54:00Z")
I got mine freem from HP too, for my 5l (use a 6l kit), 6l & 1100… takes about three weeks to get it. free shipping. You can of course, in the meantime just put one piece of paper in the tray. some people sell the kit on ebay, even though HP states no reselling ---
**Author:** ![Violet](https://avatars.discourse-cdn.com/v4/letter/v/ebca7d/32.png) [@Violet](https://boards.straightdope.com/u/Violet)\ **Post date:** [February 22, 2003, 5:23am UTC](https://boards.straightdope.com/t/hp-laserjet-6l-printer-grabs-too-much-paper/156597/9 "2003-02-22T05:23:41Z")
> [@](#): > > \*Originally posted by handy \* > \*\*some people sell the kit on ebay, even though HP states no reselling \*\* I noticed this. I guess it’s difficult to enforce the no selling requirement. ---
**Author:** ![Maxxxie](https://avatars.discourse-cdn.com/v4/letter/m/f14d63/32.png) [@Maxxxie](https://boards.straightdope.com/u/Maxxxie)\ **Post date:** [February 23, 2003, 1:17pm UTC](https://boards.straightdope.com/t/hp-laserjet-6l-printer-grabs-too-much-paper/156597/10 "2003-02-23T13:17:02Z")
Just curious, what is the process for replacing the separation pad, if not by removing the covers and disassembling the paper pickup unit? I ask simply because I’m an HP and Canon-trained printer repair person (the 5/6L and Canon LBP-600 series lasers use the same engine) and have never heard of a method by which the pad is replaced without disassembly. Mind you, here in Australia there is (to my knowledge) no free replacement for the separation pad either. Max. ---
**Author:** ![Billdo](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/billdo/32/315_2.png) [@Billdo](https://boards.straightdope.com/u/Billdo)\ **Post date:** [February 23, 2003, 1:57pm UTC](https://boards.straightdope.com/t/hp-laserjet-6l-printer-grabs-too-much-paper/156597/11 "2003-02-23T13:57:23Z")
Wow. Thanks for posting this thread. I have a 6L and it does the same thing. I thought it was just a problem with my printer. I’ll order the kit. ---
**Author:** ![handy](https://avatars.discourse-cdn.com/v4/letter/h/b5a626/32.png) [@handy](https://boards.straightdope.com/u/handy)\ **Post date:** [February 23, 2003, 4:25pm UTC](https://boards.straightdope.com/t/hp-laserjet-6l-printer-grabs-too-much-paper/156597/12 "2003-02-23T16:25:14Z")
“Just curious, what is the process for replacing the separation pad, if not by removing the covers and disassembling the paper pickup unit?” Oh, not like that at all. Its a cardboard gizmo. Just push it down in the paper feed slot, bring the paper size things together so it rests on those & take some plastic thing off, press for 10 seonds, pull out the cardboard thing & that’s it…you don’t take the printer apart. Then you look at the bottom of the cardboard thingy & if its white, you did it right. HP Is also giving rebates (one is $60, I think) on future HP printers if you do their claim form class action suit cause of this. ---
**Author:** ![Violet](https://avatars.discourse-cdn.com/v4/letter/v/ebca7d/32.png) [@Violet](https://boards.straightdope.com/u/Violet)\ **Post date:** [February 23, 2003, 9:27pm UTC](https://boards.straightdope.com/t/hp-laserjet-6l-printer-grabs-too-much-paper/156597/13 "2003-02-23T21:27:34Z")
> [@](#): > > \*Originally posted by Maxxxie \* > \*\*…Mind you, here in Australia there is (to my knowledge) no free replacement for the separation pad either. > Max. \*\* Max, almost all countries appear to be listed for the free replacement pads. See my link way above. ---
**Author:** ![Violet](https://avatars.discourse-cdn.com/v4/letter/v/ebca7d/32.png) [@Violet](https://boards.straightdope.com/u/Violet)\ **Post date:** [February 23, 2003, 9:41pm UTC](https://boards.straightdope.com/t/hp-laserjet-6l-printer-grabs-too-much-paper/156597/14 "2003-02-23T21:41:35Z")
> [@](#): > > \*Originally posted by handy \* > \*\*HP Is also giving rebates (one is $60, I think) on future HP printers if you do their claim form class action suit cause of this. \*\* Thanks for this info., **handy**. Haven’t heard of the suit. Downloading the claim form now. ---
**Author:** ![Bearflag70](https://avatars.discourse-cdn.com/v4/letter/b/8e7dd6/32.png) [@Bearflag70](https://boards.straightdope.com/u/Bearflag70)\ **Post date:** [February 24, 2003, 1:23am UTC](https://boards.straightdope.com/t/hp-laserjet-6l-printer-grabs-too-much-paper/156597/15 "2003-02-24T01:23:03Z")
Order placed. Thanks! ---
**Author:** ![Maxxxie](https://avatars.discourse-cdn.com/v4/letter/m/f14d63/32.png) [@Maxxxie](https://boards.straightdope.com/u/Maxxxie)\ **Post date:** [February 24, 2003, 10:30am UTC](https://boards.straightdope.com/t/hp-laserjet-6l-printer-grabs-too-much-paper/156597/16 "2003-02-24T10:30:52Z")
Violet and Handy, thanks for the info 🙂 Max. ---
**Author:** ![handy](https://avatars.discourse-cdn.com/v4/letter/h/b5a626/32.png) [@handy](https://boards.straightdope.com/u/handy)\ **Post date:** [February 24, 2003, 5:11pm UTC](https://boards.straightdope.com/t/hp-laserjet-6l-printer-grabs-too-much-paper/156597/17 "2003-02-24T17:11:31Z")
Here is the email info: All claims for the following models: 5L, 6L, 1100 series, 3100, 3150 compensation under this settlement must be received by April 8, 2003. If you have any problems opening the attched documents, please contact the Claims Administrator at (866) 852-8620 or visit the web site [http://laserjet.classaction.hp.young-america.com](http://laserjet.classaction.hp.young-america.com) or you may contact Class Counsel at (866) 613-9345 or by electronic mail at [hpmultifeed@wilenz.com](mailto:hpmultifeed@wilenz.com)…