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**Category:** Factual Questions\
**Created:** [December 28, 2004, 1:33am UTC](https://boards.straightdope.com/t/html-formmail-help/281856 "2004-12-28T01:33:37Z")\
**Posts on this page:** 3\
**Page:** 1
**Author:**  [@merge](https://boards.straightdope.com/u/merge)\
**Post date:** [December 28, 2004, 1:33am UTC](https://boards.straightdope.com/t/html-formmail-help/281856/1 "2004-12-28T01:33:37Z")
I could use some help if anyone knows where to start…
I am helping a company with their website even though I really don’t know what I am doing.
They have a form that you fill out on the site, after you fill the form out you get a message saying the form has been sent to the correct address, but it never gets there.
any idea why that would be?
It seems to be a FormMail script.
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**Author:**  [@ccwaterback](https://boards.straightdope.com/u/ccwaterback)\
**Post date:** [December 28, 2004, 4:00am UTC](https://boards.straightdope.com/t/html-formmail-help/281856/2 "2004-12-28T04:00:41Z")
You’re going to have to look at the server-side code that handles the form to see what it’s doing.
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**Author:**  [@GuanoLad](https://boards.straightdope.com/u/GuanoLad)\
**Post date:** [December 28, 2004, 5:34am UTC](https://boards.straightdope.com/t/html-formmail-help/281856/3 "2004-12-28T05:34:13Z")
You have to make sure that the host server has a mail system set up and that it works correctly, and that your Form is correctly addressing it in its right location and using the right variables.
There are a couple of standard ones, but even then they aren’t always in the same location on the server.
Talk to the sysadmin of the server, aka your webhost.