# I can't view secure sites!

**URL:** <https://boards.straightdope.com/t/i-cant-view-secure-sites/302983>\
**Category:** Factual Questions\
**Created:** [May 8, 2005, 11:35pm UTC](https://boards.straightdope.com/t/i-cant-view-secure-sites/302983 "2005-05-08T23:35:24Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Dark\_Side\_of\_the\_Floyd](https://avatars.discourse-cdn.com/v4/letter/d/bb73d2/32.png) [@Dark\_Side\_of\_the\_Floyd](https://boards.straightdope.com/u/Dark_Side_of_the_Floyd)\
**Post date:** [May 8, 2005, 11:35pm UTC](https://boards.straightdope.com/t/i-cant-view-secure-sites/302983/1 "2005-05-08T23:35:24Z")

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I’m using AOL (with Internet Exploder 6), Windows XP Home.  
This is a fairly recent occurrance. It only started a month ago and I can’t view secure sites. The page that comes up says “This page cannot be displayed”, just as soon as I click on the link to sign in. Other non-secure websites work.

I’ve tried everything, and yes, I do have 128 bit security. I’ve cleared all my caches, histories and everything else. I’ve followed the Windows help website’s instructions to the letter.  
And it’s still not working.  
No, I will not change browsers, nor will I get a new computer, nor will I “stop using Windows”.  
I’m at my wit’s end (I’m sure people will dispute whether my wit ever _had_ a beginning)

Thanks in advance.

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**Author:** ![Mr.Blue\_Sky](https://avatars.discourse-cdn.com/v4/letter/m/d26b3c/32.png) [@Mr.Blue\_Sky](https://boards.straightdope.com/u/Mr.Blue_Sky)\
**Post date:** [May 8, 2005, 11:40pm UTC](https://boards.straightdope.com/t/i-cant-view-secure-sites/302983/2 "2005-05-08T23:40:08Z")

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Do you have the most up-to-date version of IE?

Have you run spyware/adware/virus software?

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**Author:** ![Dark\_Side\_of\_the\_Floyd](https://avatars.discourse-cdn.com/v4/letter/d/bb73d2/32.png) [@Dark\_Side\_of\_the\_Floyd](https://boards.straightdope.com/u/Dark_Side_of_the_Floyd)\
**Post date:** [May 9, 2005, 12:21am UTC](https://boards.straightdope.com/t/i-cant-view-secure-sites/302983/3 "2005-05-09T00:21:17Z")

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Yes, and yes.

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**Author:** ![Nanoda](https://avatars.discourse-cdn.com/v4/letter/n/ce73a5/32.png) [@Nanoda](https://boards.straightdope.com/u/Nanoda)\
**Post date:** [May 9, 2005, 1:52am UTC](https://boards.straightdope.com/t/i-cant-view-secure-sites/302983/4 "2005-05-09T01:52:24Z")

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Hmm. I’d bet you haven’t done _everything_ on, say, [this list](http://www.duxcw.com/faq/win/xp/secure.htm) or [this one](http://support.dell.com/support/topics/global.aspx/support/kb/en/document?dn=1075765)?

Way back when I answered phones for MS support, I would have put the best chances on the re-registering of the .dlls in that 2nd link in fixing the issue.

Speaking of which, unless you have some cut-rate version of XP, you get two free incident calls to Microsoft. Don’t go nuts before you call them.