Where I used to work, the person assigned to the register was the person responsible for it. If you were under, you could either put in what was missing or get written up.
No, no, no. This isn’t about McDonald’s (because really, screw them), this isn’t about them watering down their Coke, this isn’t about the manager. Some kid somewhere trying to earn some cashola probably got yelled out because dude dropped his money. If it were more than a few days ago, I’d say leave it be. I’d probably feel bad about it, but hey, people make mistakes, then I’d move on. Since it was so recent, not only does the girl still work there, but she surely remembers and probably complained to her friends about the idiot customer who got her in trouble with her manager even though she didn’t do anything wrong.
Be cool, man.
Edit: Actually, Dr. Fidelus is probably right. I’m sure when they counted the money at the end of the day, they decided that you were a liar. Do whatever you want then. I don’t care if they think you screwed up, but if they think she did, it ain’t right.
I’d be concerned that the manager might have a different level of trust for the employee now. “Maybe she tried to pocket the $10? Hmmm…”
I’d go back and return the money, but only to the manager in question, and obviously explain the situation. I wouldn’t be surprised if you got a meal on the house or something actually.
A few weeks back I bought some coolers at the liquor store. The sign said “Sale $10.95.” When I got to the cash it rang in at $12.95. I explained that that’s not what the sign said, and the cashier rolled her eyes, looked at how far she’d have to walk to view the sign and said “Whatever. $10.95 then.” After I put the coolers in my car I went back to check. The sale price was only on one specific flavour. So, I got back in line and when I got to the cash I apologized, handed her the $2 and explained what happened. The smile on her face was worth it.
I have never seen an environment where a manager could override the cashier, then blame the cashier for his mistake. That’s the whole reason why the manager has to be called over in the situation.
The manager handed the money directly to the OP.
I think you need to reread the OP actually. 
Why? Are you saying the manager will accuse the girl of pocketing the 10, then not giving it to the OP? I suppose it’s possible, but more than a little risky. She wouldn’t be able to do it in front if the OP, and the till will sometimes be swapped out almost immediately when such a situation arises. Probably not, but I’ve seen it happen. I’ve also seen managers count the till on the spot on multiple occasions.
1
Yes. That’s what I’m suggesting.
Why is it risky? It’s the cashier’s word against the customer. The manager doesn’t know who to believe and a shadow of doubt could be cast upon the cashier.
She couldn’t pocket it in front of the OP? Why’s that?
And who cares when the till is counted and by whom? It’s out $10 and the manager can’t prove why, one way or the other. Out of bad luck, maybe her till is short in another shift or two: suddenly the manager is drawing false conclusions.
Because he would see her. And so would the camera.
I’m amazed that people have suggested anything other than the obvious solution, #3.
The important thing here is to have the manager understand that the employee didn’t make a mistake, didn’t lie, and most of all, didn’t steal.
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How would he see her? Is he hovering above the till?
How do you know there’s a camera? Even if there is it’s pretty darned easy to turn your back to it, no?
Good idea. Reading the OP before responding is highly advised, or you might post something stupid.
No
Because I’m certain it isn’t the last McDonalds drive through on the planet without one.
These contortions are hilarious. She told the manager that she gave him the correct change, and was proven right when they counted the till. She said “ha-ha, told you so” and that was the end of it. These idiotic speculations about whether or not the manager suspects her of being a world-class pickpocket biding her time for the perfect one-time $10 heist sure are entertaining, though.
I don’t think I’ll be buying from you on eBay.
Yes. She would be the first cashier in history to pocket money from the till and blame it on the customer.
She wasn’t proven right! It was (possibly) proven that the till was short $10. That’s all we know: who benefited, customer or cashier, we have no idea.
Your argument is beyond silly. For $10, it would be much easier just to turn in a short till. You have a wonderful imagination, though. For Pete’s sake, we’re talking about a manager who is trusting enough to fork over a 10 without taking 20 seconds to count the register.
Tills only generally open when a cash transaction is in progress. If she was going to short the till it would need to be when the till was open, like when she was providing change. Ya know?
I have no idea what that’s supposed to mean. Of course she takes money out during a transaction, if that’s what she wanted to do.
You really should stop arguing the point since you clearly know nothing at all about the subject. The girl on the drive-through register is the best employee they have. She has experience and is trusted by the manager. It’s a $10 non-issue, but you’re clearly invested in making a sport out of creating the worst possible scenario. I know it’s an SDMB tradition, but it’s absurd.
I’ve seen it happen - even if the cashier wasn’t made to make up the difference, it will have been entered as a black mark against her in reports etc.