# I just updated to Windows 10 and you can too if you want **URL:** \ **Category:** Miscellaneous and Personal Stuff I Must Share\ **Created:** [July 30, 2015, 2:14am UTC](https://boards.straightdope.com/t/i-just-updated-to-windows-10-and-you-can-too-if-you-want/726549 "2015-07-30T02:14:59Z")\ **Posts on this page:** 20\ **Page:** 4
**Author:** ![Ethilrist](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/ethilrist/32/4604_2.png) [@Ethilrist](https://boards.straightdope.com/u/Ethilrist)\ **Post date:** [August 3, 2015, 2:00pm UTC](https://boards.straightdope.com/t/i-just-updated-to-windows-10-and-you-can-too-if-you-want/726549/62 "2015-08-03T14:00:12Z")
It’s supposed to be the latter, just a new operating system overlaid seamlessly onto everything you’ve already got. It can’t hurt to back up everything before you upgrade. It is in theory possible to back the upgrade out to the win 7 version. ---
**Author:** ![Wolf333](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/wolf333/32/3460_2.png) [@Wolf333](https://boards.straightdope.com/u/Wolf333)\ **Post date:** [August 3, 2015, 2:31pm UTC](https://boards.straightdope.com/t/i-just-updated-to-windows-10-and-you-can-too-if-you-want/726549/63 "2015-08-03T14:31:55Z")
> [@ThelmaLou](#): > > After reading this I went to Windows Defender and saw that is was off and could not be turned back on. I have Kaspersky Internet Security installed. I did not think to disable/turn it off while I did the download and install of Win10. After some searching, I learned that even though Kaspersky and Windows Defender were both running under Windows 7 on my computer, now that I have Windows 10, I have to choose one or the other. Apparently Windows Defender is incompatible with all external AV programs under Windows 10. But is it really? I’m confused. My gut feeling is that Kaspersky is more robust and comprehensive, but maybe that’s only because of its reputation and cost, whereas Windows Defender is free and I never asked for it. Anyone have any info on this? It is actually normal for Kaspersky, or other A/V programs for that matter, to disable Defender. It’s odd that they were running at the same time. That being said, you don’t want to run them at the same time, anyway. It’s a waste of resources for little gain. ---
**Author:** ![Tim\_R.Mortiss](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/tim_r.mortiss/32/142_2.png) [@Tim\_R.Mortiss](https://boards.straightdope.com/u/Tim_R.Mortiss)\ **Post date:** [August 3, 2015, 3:01pm UTC](https://boards.straightdope.com/t/i-just-updated-to-windows-10-and-you-can-too-if-you-want/726549/64 "2015-08-03T15:01:43Z")
> [@Diceman](#): > > Please clarify something for me: I’m currently running Windows 7. If I upgrade, will this be like re-installing Windows, with me having to back-up my data & reinstall programs after installing Windows 10? (I have a second hard drive I used for this when I upgraded from XP to 7.) Or will this be more like an upgrade, where my programs and bookmarks and whatnot will still be there after? I asked this very question of the Geek Squad dude at Best Buy yesterday. He said it will be the latter: just replacing the OS with everything else staying the same. But somehow I doubt it will be as seamless as all that. ---
**Author:** ![EllisDee](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/ellisdee/32/4531_2.png) [@EllisDee](https://boards.straightdope.com/u/EllisDee)\ **Post date:** [August 3, 2015, 3:08pm UTC](https://boards.straightdope.com/t/i-just-updated-to-windows-10-and-you-can-too-if-you-want/726549/65 "2015-08-03T15:08:01Z")
It’s an upgrade. It’s actually distributed as a Windows Update, which is pretty impressive. ---
**Author:** ![Joey\_P](https://avatars.discourse-cdn.com/v4/letter/j/919ad9/32.png) [@Joey\_P](https://boards.straightdope.com/u/Joey_P)\ **Post date:** [August 3, 2015, 3:09pm UTC](https://boards.straightdope.com/t/i-just-updated-to-windows-10-and-you-can-too-if-you-want/726549/66 "2015-08-03T15:09:22Z")
My latest problem is that I lost my hotkey. Now, I only use one (Ctrl+Alt+C for the calculator, which I use all the time), but when I went to use it, it didn’t work. What was strange was that when I pulled up Calculator in the start menu, I couldn’t right click on it. I had to put a shortcut on the desktop, right click it, go to properties and set the hotkey there. But wait, there’s more, when I then deleted the shortcut from my desktop I lost the hotkey. Apparently I have to keep a calculator shortcut on my desktop for the rest of forever. Also, I nearly always have a browser window up so it doesn’t much matter, but my wallpaper is broken. Instead of some rotating random pictures it’s just a blank puke green screen with a little hint of a picture at the top right. I’m guessing Win10 and the video driver aren’t working together as well as they should be. Oh, and another thing. There some commercial out right now that starts out with a bunch of little kids and saying something like “they won’t have to worry about identity theft or fraud or whatever because they’ll have Windows 10”. I’d hope that MSFT has something else in the pipeline for the next few years so these little kids aren’t using Windows 10 when they’re going off to college. [Here’s the commercial](https://www.youtube.com/watch?v=Gu6vmNz-PhE), so I was a little off on the details but I still go the feeling that MSFT expects these kids to be using W10 for a good long time. ---
**Author:** ![Joey\_P](https://avatars.discourse-cdn.com/v4/letter/j/919ad9/32.png) [@Joey\_P](https://boards.straightdope.com/u/Joey_P)\ **Post date:** [August 3, 2015, 3:12pm UTC](https://boards.straightdope.com/t/i-just-updated-to-windows-10-and-you-can-too-if-you-want/726549/67 "2015-08-03T15:12:58Z")
> [@Tim\_R.Mortiss](#): > > I asked this very question of the Geek Squad dude at Best Buy yesterday. He said it will be the latter: just replacing the OS with everything else staying the same. But somehow I doubt it will be as seamless as all that. Honestly, if I wasn’t told this was an actual OS upgrade I would have believed it was just a regular update with a minor facelift. It’s pretty painless (kinda). So many of my settings/preferences were kept the same that I had almost no problems whatsoever finding my way around the new OS. Maybe it was a minor step from 7 (Vista?) to 10 or maybe they just did a good job keeping it seemless, at east on top. Even a ‘normal’ OS upgrade with a CD doesn’t _require_ you to backup unless you choose to format your drive(s) in the process. ---
**Author:** ![Qwakkeddup](https://avatars.discourse-cdn.com/v4/letter/q/90ced4/32.png) [@Qwakkeddup](https://boards.straightdope.com/u/Qwakkeddup)\ **Post date:** [August 3, 2015, 3:50pm UTC](https://boards.straightdope.com/t/i-just-updated-to-windows-10-and-you-can-too-if-you-want/726549/68 "2015-08-03T15:50:34Z")
Other than my NVIDIA drivers debacle, my only concern is my keyboard backlight stays on when the pc is shut down. I’ve tried one fix and it didn’t do didly. ---
**Author:** ![Joey\_P](https://avatars.discourse-cdn.com/v4/letter/j/919ad9/32.png) [@Joey\_P](https://boards.straightdope.com/u/Joey_P)\ **Post date:** [August 3, 2015, 3:58pm UTC](https://boards.straightdope.com/t/i-just-updated-to-windows-10-and-you-can-too-if-you-want/726549/69 "2015-08-03T15:58:33Z")
> [@Qwakkeddup](#): > > Other than my NVIDIA drivers debacle, my only concern is my keyboard backlight stays on when the pc is shut down. I’ve tried one fix and it didn’t do didly. I know I mentioned it upthread, but I’m still really annoyed that my touchpad lost the ability to scroll. I can’t believe Synaptics doesn’t have any Win10 drivers out yet. ---
**Author:** ![The\_Vorlon](https://avatars.discourse-cdn.com/v4/letter/t/d07c76/32.png) [@The\_Vorlon](https://boards.straightdope.com/u/The_Vorlon)\ **Post date:** [August 3, 2015, 4:18pm UTC](https://boards.straightdope.com/t/i-just-updated-to-windows-10-and-you-can-too-if-you-want/726549/70 "2015-08-03T16:18:12Z")
> [@Joey\_P](#): > > I know I mentioned it upthread, but I’m still really annoyed that my touchpad lost the ability to scroll. I can’t believe Synaptics doesn’t have any Win10 drivers out yet. I was bemused to discover the dearth of Windows 10 laptops, and the utter lack of Win 10 Pro machines. You would think they would want people to get new toys… ---
**Author:** ![ThelmaLou](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/thelmalou/32/390_2.png) [@ThelmaLou](https://boards.straightdope.com/u/ThelmaLou)\ **Post date:** [August 3, 2015, 5:24pm UTC](https://boards.straightdope.com/t/i-just-updated-to-windows-10-and-you-can-too-if-you-want/726549/71 "2015-08-03T17:24:23Z")
> [@Joey\_P](#): > > Honestly, if I wasn’t told this was an actual OS upgrade I would have believed it was just a regular update with a minor facelift. It’s pretty painless (kinda). So many of my settings/preferences were kept the same that I had almost no problems whatsoever finding my way around the new OS. Maybe it was a minor step from 7 (Vista?) to 10 or maybe they just did a good job keeping it seemless, at east on top. … This. 99.9% seamless. Data, preferences, wallpaper, settings, everything still there. The only glitch for me is because I’m still using the Palm OS calendar (so sue me), but I got it to work. > [@Joey\_P](#): > > I know I mentioned it upthread, but I’m still really annoyed that my touchpad lost the ability to scroll. I can’t believe Synaptics doesn’t have any Win10 drivers out yet. Did you go into mouse settings in the control panel and see if you can turn it on there? ---
**Author:** ![Joey\_P](https://avatars.discourse-cdn.com/v4/letter/j/919ad9/32.png) [@Joey\_P](https://boards.straightdope.com/u/Joey_P)\ **Post date:** [August 3, 2015, 5:44pm UTC](https://boards.straightdope.com/t/i-just-updated-to-windows-10-and-you-can-too-if-you-want/726549/72 "2015-08-03T17:44:32Z")
> [@ThelmaLou](#): > > This. 99.9% seamless. Data, preferences, wallpaper, settings, everything still there. The only glitch for me is because I’m still using the Palm OS calendar (so sue me), but I got it to work. > > Did you go into mouse settings in the control panel and see if you can turn it on there? It’s turned on there and looks like it \*wants" to work. (There’s a little preview thing), but it doesn’t work. Hopefully there’ll be a driver out soon. Even if it’s generic, I don’t care, all I need is vertical scrolling and tapping on the pad. If you Google anything with Windows 10 and Scrolling you’ll see that lots of people are having problems. ---
**Author:** ![GaryM](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/garym/32/241_2.png) [@GaryM](https://boards.straightdope.com/u/GaryM)\ **Post date:** [August 3, 2015, 6:35pm UTC](https://boards.straightdope.com/t/i-just-updated-to-windows-10-and-you-can-too-if-you-want/726549/73 "2015-08-03T18:35:40Z")
I’m getting more upset. I’m the administration user and I can’t save Office files. It says they’re read only. I go into the folder and remove the read only attribute and still can’t save my files. How can I roll back to Win 7? ---
**Author:** ![The\_Librarian](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/the_librarian/32/402_2.png) [@The\_Librarian](https://boards.straightdope.com/u/The_Librarian)\ **Post date:** [August 3, 2015, 10:23pm UTC](https://boards.straightdope.com/t/i-just-updated-to-windows-10-and-you-can-too-if-you-want/726549/74 "2015-08-03T22:23:00Z")
> [@GaryM](#): > > I’m getting more upset. I’m the administration user and I can’t save Office files. It says they’re read only. I go into the folder and remove the read only attribute and still can’t save my files. How can I roll back to Win 7? somehow the permissions on those files got screwed up: select those files; right click; properties; security–\> give yourself all needed permissions. If that doesn’t work you have made some settings in office, maybe somebody else knows something about those. ---
**Author:** ![GaryM](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/garym/32/241_2.png) [@GaryM](https://boards.straightdope.com/u/GaryM)\ **Post date:** [August 3, 2015, 11:01pm UTC](https://boards.straightdope.com/t/i-just-updated-to-windows-10-and-you-can-too-if-you-want/726549/75 "2015-08-03T23:01:23Z")
> [@The\_Librarian](#): > > somehow the permissions on those files got screwed up: > > select those files; right click; properties; security–\> give yourself all needed permissions. > > If that doesn’t work you have made some settings in office, maybe somebody else knows something about those. They were not displaying the check mark in the read only box. I was considering rolling back to Win 7 and while investigating that I found an option to chat with a customer service representative, which I did. We chatted and she could not solve the problem even after remotely accessing my pc. It elevated to second tier with Ken who also remoted in and I demo’d the issue. Ken took over and fixed the problem too fast for me to follow. He then fixed my prior issue with the app store. I’d have to say that after today I’m very pleased with their customer service representatives. ---
**Author:** ![Ethilrist](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/ethilrist/32/4604_2.png) [@Ethilrist](https://boards.straightdope.com/u/Ethilrist)\ **Post date:** [August 4, 2015, 12:55pm UTC](https://boards.straightdope.com/t/i-just-updated-to-windows-10-and-you-can-too-if-you-want/726549/76 "2015-08-04T12:55:36Z")
> [@GaryM](#): > > They were not displaying the check mark in the read only box. I was considering rolling back to Win 7 and while investigating that I found an option to chat with a customer service representative, which I did. We chatted and she could not solve the problem even after remotely accessing my pc. It elevated to second tier with Ken who also remoted in and I demo’d the issue. Ken took over and fixed the problem too fast for me to follow. He then fixed my prior issue with the app store. > > **I’d have to say that after today I’m very pleased with their customer service representatives.** I’m not. You had a basic rights issue which was solved in no time with just some pointing and clicking and typing, something that you as the admin should be able to do, and the CSR fixed it without telling you how to fix it yourself in the future. ---
**Author:** ![GaryM](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/garym/32/241_2.png) [@GaryM](https://boards.straightdope.com/u/GaryM)\ **Post date:** [August 4, 2015, 1:07pm UTC](https://boards.straightdope.com/t/i-just-updated-to-windows-10-and-you-can-too-if-you-want/726549/77 "2015-08-04T13:07:00Z")
That’s true and as you say if it happens again I’d have to call them again. Before I retired from a company who’s name rhymes with owing, I’d often remote into folks pc to teach or confer. But we had a voice link and I always explained what was wrong and how I was fixing it. So upon further reflection I guess I’m not as happy as I thought I was. I’m looking for a new all in one pc this weekend and I plan to do a Win 10 clean install as soon as I get it running. ---
**Author:** ![Rick\_Kitchen](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/rick_kitchen/32/522_2.png) [@Rick\_Kitchen](https://boards.straightdope.com/u/Rick_Kitchen)\ **Post date:** [August 5, 2015, 4:15am UTC](https://boards.straightdope.com/t/i-just-updated-to-windows-10-and-you-can-too-if-you-want/726549/78 "2015-08-05T04:15:27Z")
> [@GaryM](#): > > Apparently MS doesn’t want me to make any purchases from the STORE because it’s not working at all. I attempt to start the app and all it does is sit there with the little activity circle going around. > > I thought maybe I could go to programs and reinstall or repair it, but it’s not even listed there. > > Any ideas? I just checked and Store came up for me in an instant. ---
**Author:** ![GaryM](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/garym/32/241_2.png) [@GaryM](https://boards.straightdope.com/u/GaryM)\ **Post date:** [August 5, 2015, 12:13pm UTC](https://boards.straightdope.com/t/i-just-updated-to-windows-10-and-you-can-too-if-you-want/726549/79 "2015-08-05T12:13:21Z")
Yes, it’s working now. The CS rep fixed that when he fixed my permissions. ---
**Author:** ![NineToTheSky](https://avatars.discourse-cdn.com/v4/letter/n/b5a626/32.png) [@NineToTheSky](https://boards.straightdope.com/u/NineToTheSky)\ **Post date:** [August 7, 2015, 8:24am UTC](https://boards.straightdope.com/t/i-just-updated-to-windows-10-and-you-can-too-if-you-want/726549/80 "2015-08-07T08:24:02Z")
I have two laptops, one fairly old Samsung and one fairly new Toshiba. Both were running 8.1. The Toshiba got that 10 invitation thingy on the task bar, while the Samsung didn’t. I was looking forward to the download on my Toshiba on July 29th, but nothing happened. Apparently, the 29th is for some regions, but not the UK. So I did the ‘forced’ download on both laptops. Both took about 90 minutes, and both have been running 10 faultlessly. It’s funny how some have had a good experience, and some not so much. You would have thought that having been on a public test since last November that most basic problems would have been ironed out. I never managed to cope with Windows 8’s rubbish start screen and those horrific Charms (or actually anything else about it). So, basically, anything would have been better for me, but I have been pleasantly surprised at how easy it is to use, and how well it performs. I am an awful typist (two fingered at best), so any form of voice recognition is a godsend to me. I have been using Dragon Naturally Speaking since it first came out, when I would say accuracy hovered around the 0-10% mark. Now it has to be about 99%, so it is very useable. Cortana, while not yet up to Dragon standards - because, I suspect, I haven’t done sufficient training - recognises what I am saying pretty well, and I would rather say commands and queries than type them. And this is just the beginning. I am sure she will become more sophisticated. ---
**Author:** ![Rick\_Kitchen](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/rick_kitchen/32/522_2.png) [@Rick\_Kitchen](https://boards.straightdope.com/u/Rick_Kitchen)\ **Post date:** [August 7, 2015, 8:53pm UTC](https://boards.straightdope.com/t/i-just-updated-to-windows-10-and-you-can-too-if-you-want/726549/81 "2015-08-07T20:53:17Z")
I needed to use my printer for the first time since I upgraded to 10, and I discovered, lo and behold, that it had lost track of my printer. I had to go into Settings to tell it that yes, there really is a printer there. [Previous page](https://boards.straightdope.com/t/i-just-updated-to-windows-10-and-you-can-too-if-you-want/726549.md?page=3) [Next page](https://boards.straightdope.com/t/i-just-updated-to-windows-10-and-you-can-too-if-you-want/726549.md?page=5)