# I pit Amazon Product Feedback

**URL:** <https://boards.straightdope.com/t/i-pit-amazon-product-feedback/753183>\
**Category:** The BBQ Pit\
**Created:** [April 26, 2016, 2:02pm UTC](https://boards.straightdope.com/t/i-pit-amazon-product-feedback/753183 "2016-04-26T14:02:54Z")\
**Posts on this page:** 10\
**Page:** 3

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**Author:** ![thirdname](https://avatars.discourse-cdn.com/v4/letter/t/d07c76/32.png) [@thirdname](https://boards.straightdope.com/u/thirdname)\
**Post date:** [April 28, 2016, 6:06pm UTC](https://boards.straightdope.com/t/i-pit-amazon-product-feedback/753183/41 "2016-04-28T18:06:03Z")

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> [@Little\_Nemo](#):
>
> What annoys me about Amazon reviews is they combine all reviews for different versions of a product.
> 
> For example, let’s say a company releases a DVD of a movie and also releases a BluRay of the same movie with some extra features. Amazon will combine these reviews together . So somebody reading the reviews for the DVD will see reviewers talking about the extra features and be misled into thinking they’re available with the DVD.

Yeah, I hate this. This has completely ruined the reviews in a lot of cases. I’ve seen electronics manufacturers combining reviews for completely different products. And I’ve seen reviews combined for completely different recordings (from different companies!) of the same symphony. I have no clue why Amazon lets them do this. It’s fraudulent to take a review for one product and represent it as another.

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**Author:** ![Kimballkid](https://avatars.discourse-cdn.com/v4/letter/k/b5a626/32.png) [@Kimballkid](https://boards.straightdope.com/u/Kimballkid)\
**Post date:** [April 28, 2016, 8:44pm UTC](https://boards.straightdope.com/t/i-pit-amazon-product-feedback/753183/42 "2016-04-28T20:44:23Z")

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> [@running\_coach](#):
>
> As long as you get it within the delivery time limit you paid for, what’s the problem?
> 
> What I do find weird is holding the product until the day before then overnighting it.

I didn’t pay for a ‘delivery time limit’ whatever that is, I paid for a product that I want in my sweaty little paws ASAP. Plus it’s scheduled to ship on May2, guess what the first day in their little ‘delivery time limit’ is?

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**Author:** ![Fir\_na\_tine](https://avatars.discourse-cdn.com/v4/letter/f/a587f6/32.png) [@Fir\_na\_tine](https://boards.straightdope.com/u/Fir_na_tine)\
**Post date:** [April 29, 2016, 12:48am UTC](https://boards.straightdope.com/t/i-pit-amazon-product-feedback/753183/43 "2016-04-29T00:48:20Z")

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> [@Little\_Nemo](#):
>
> What annoys me about Amazon reviews is they combine all reviews for different versions of a product.
> 
> For example, let’s say a company releases a DVD of a movie and also releases a BluRay of the same movie with some extra features. Amazon will combine these reviews together . So somebody reading the reviews for the DVD will see reviewers talking about the extra features and be misled into thinking they’re available with the DVD.

I buy a lot of router bits made by Freud and sold by Amazon. There are literally hundreds of different cutting profiles. Some are easy to use and some are a bitch to set up correctly. Good reviews can help sort out the benefits and pitfalls of a particular bit. Amazon lumps all the reviews together! I spent a week exchanging emails with customer service trying to get them to post the reviews of a specific bit with that specific bit. No success. For whatever reason, they seem to think it’s too much trouble.

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**Author:** ![Measure\_for\_Measure](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/measure_for_measure/32/557_2.png) [@Measure\_for\_Measure](https://boards.straightdope.com/u/Measure_for_Measure)\
**Post date:** [April 29, 2016, 1:02am UTC](https://boards.straightdope.com/t/i-pit-amazon-product-feedback/753183/44 "2016-04-29T01:02:53Z")

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> [@Boyo\_Jim](#):
>
> If I am “forced” to explain my rankings in a narrative, then I won’t provide any rankings at all. Which do you prefer?

No ranking.

> [@Boyo\_Jim](#):
>
> What if there was no problem? Like I said, if there was, I’d take it up with the seller. Most things I buy from them, there is no problem.

I use, “No problems,” in Amazon marketplace. I generally don’t do product reviews.

I never take Amazon’s stars at face value. I always skim for the last few low star complaints, then read them to see if they are legitimate problems, mere whines or something in between.

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**Author:** ![RivkahChaya](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/rivkahchaya/32/8919_2.png) [@RivkahChaya](https://boards.straightdope.com/u/RivkahChaya)\
**Post date:** [April 29, 2016, 1:26am UTC](https://boards.straightdope.com/t/i-pit-amazon-product-feedback/753183/45 "2016-04-29T01:26:51Z")

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> [@Kimballkid](#):
>
> My beef with Amazon is when they list an item as in stock but it still takes a week or better for them to ship the damn thing.

I hate marketplace sellers who send you an email that they are refunding you money because they are out of whatever you just ordered, but when you check, they are still listing it as in stock.

I also hate people who email you asking you please for 5-star feedback. I never review them at all. Except the ones who pester me for feedback before I have even received the item. They get nasty feedback regarding my not-received item. If they reply that the deadline for reception hasn’t passed, I reply again that what the heck are they doing asking me for feedback when they know I can’t possibly have the item.

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**Author:** ![Lord\_Feldon](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/lord_feldon/32/341_2.png) [@Lord\_Feldon](https://boards.straightdope.com/u/Lord_Feldon)\
**Post date:** [April 29, 2016, 1:39am UTC](https://boards.straightdope.com/t/i-pit-amazon-product-feedback/753183/46 "2016-04-29T01:39:00Z")

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> [@Kimballkid](#):
>
> I didn’t pay for a ‘delivery time limit’ whatever that is, I paid for a product that I want in my sweaty little paws ASAP.

If you choose the slowest shipping option because it’s cheap, they’re not going to race to get it to you. If it’s not stocked in a warehouse near where you live, they’re going to move it internally to a closer location first, and it’s probably not going to move overnight since you were directly asked how fast you needed it and you said you were fine with it taking a while.

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**Author:** ![mhendo](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/mhendo/32/3159_2.png) [@mhendo](https://boards.straightdope.com/u/mhendo)\
**Post date:** [April 29, 2016, 1:51am UTC](https://boards.straightdope.com/t/i-pit-amazon-product-feedback/753183/47 "2016-04-29T01:51:09Z")

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> [@Helena330](#):
>
> I (used to) look at the highest-rated items when I’m buying something. It pisses me off to no end when most of them have the “I was given this product in return for my honest opinion” crap. It makes searching by how many stars something has absolutely worthless.

Yep, this sucks.

A while back, a product i was reading about seemed to have a lot of these types of reviews, so i actually went through the first 100 reviews and counted. About 70 of them were subsidized reviews, where the reviewer had received the item free or at a discount in return for writing a review.

And—surprise, surprise—the vast majority of these 70 reviews were 5-star reviews, and the average star rating was over four and a half stars.

Of the 30-odd non-subsidized reviews, the average was closer to 3 stars, and there were a number of 1- and 2-star reviews.

I think that what Amazon should do for reviews like this is, instead of requiring a written disclaimer in the body of the review, have a check-box for subsidized reviews, and then allow shoppers to filter out such reviews while browsing.

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**Author:** ![running\_coach](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/running_coach/32/15836_2.png) [@running\_coach](https://boards.straightdope.com/u/running_coach)\
**Post date:** [April 29, 2016, 2:03am UTC](https://boards.straightdope.com/t/i-pit-amazon-product-feedback/753183/48 "2016-04-29T02:03:24Z")

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> [@mhendo](#):
>
> Yep, this sucks.
> 
> A while back, a product i was reading about seemed to have a lot of these types of reviews, so i actually went through the first 100 reviews and counted. About 70 of them were subsidized reviews, where the reviewer had received the item free or at a discount in return for writing a review.

I simply don’t buy a product that has subsidized reviews. I figure a company won’t do that unless they know the product is sub-par.

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**Author:** ![wolfpup](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/wolfpup/32/10618_2.png) [@wolfpup](https://boards.straightdope.com/u/wolfpup)\
**Post date:** [April 29, 2016, 6:22am UTC](https://boards.straightdope.com/t/i-pit-amazon-product-feedback/753183/49 "2016-04-29T06:22:14Z")

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> [@Kimballkid](#):
>
> My beef with Amazon is when they list an item as in stock but it still takes a week or better for them to ship the damn thing.

This. I’ve always been pleased with Amazon’s customer service but much of that is in years past and it may be starting to turn downhill. One of their star features always used to be fast free delivery, but with the invention of “Amazon Prime” this all seems to be going to hell. A few years ago I ordered a Christmas gift that I was afraid might not arrive on time, but I ordered it on a Friday night and it arrived on Sunday. Sunday! There isn’t even normally mail or courier delivery on Sunday. And shipping was free.

I recently ordered something (sold directly by Amazon) but now in order to get free shipping I had to opt for something like 8 day delivery time. The most expensive delivery option was next day. With my option, two business days later the thing still had not even shipped. WTF? There’s no reason it should take any longer to pick and package an item regardless of how it’s shipped. It’s like they were deliberately holding it in order to make the more expensive shipping more enticing. Backfired on them, though. While they were pissing around I found what I needed locally and canceled the order.

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<div class="post-metadata">

**Author:** ![Lord\_Feldon](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/lord_feldon/32/341_2.png) [@Lord\_Feldon](https://boards.straightdope.com/u/Lord_Feldon)\
**Post date:** [April 29, 2016, 6:55am UTC](https://boards.straightdope.com/t/i-pit-amazon-product-feedback/753183/50 "2016-04-29T06:55:12Z")

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> [@wolfpup](#):
>
> There’s no reason it should take any longer to pick and package an item regardless of how it’s shipped.

If you choose the one-day shipping, they ship it from the warehouse where the item is stocked, wherever that is. If you choose free shipping, they send it to the warehouse closest to you and ship it from there. (Likewise, with multiple items, they’ll send multiple shipments if necessary to fulfill an expedited order. But free shipping means that they’ll try to get the whole thing in one box, even if that means holding some things until the truck gets in from California or wherever.)

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