I wondered that as well, but his ebay business is only a few electronics and mainly other items. I got the item back today and apparently it was damaged in shipping.
He got his full refund 20 minutes after it arrived and the case is closed.
Life goes on and I live to vent another day. He shall remain blocked from buying from us again.
It’s been open seaons on seller since they removed the option to leave negative feedback for buyers. I’ve been selling on ebay for 12 years or so, and I’ve never had to deal with so many rude scamming buyers.
A friend of mine who runs another ebay business has a few basic rules. To prevent and flush out the phonies who win and then try to coerce a partial refund over some “problem” he offers to pay for return shipping and rarely if ever does partial refunds. No partial refunds just send it back. Then once they’ve revealed themselves, he blocks them. One customer had the item he bought listed on ebay, for more than he paid , while arguing he should recieve a partial refund.
He had one buyer that was so impatient and angry over an item that he bid on and won 5 or 6 more auctions , with no intention of paying. Ebay still allowed him to remain. They should have banned his ass for such behaviour.
I recently had a customer who said an item arrived and wasn’t working but they could have it fixed locally for almost a third of it’s cost. That would be cheaper than shipping right? {wrong} I agreed to consider it and said I need the name and number of the repair shop to verify. Suddenly , they were able to fix it themselves. It’s a miricle.
Another recent customer simply neglected to be home when UPS made thier 3 attempts and the item came back to us at a return shipping fee. I understand that he thought UPS would hold it for a few days and he could go pick it up at thier facility. That’s no longer thier policy. He wanted us to ship it again, the problem being that we’d already paid for shipping twice and now he expected a third free shipping on an item that was just over $100. Claiming, “It wasn’t my fault” and shouldn’t be expected to pay shipping.
I explained the math and pointed out the “buyer pays return shipping” on the listing. I agreed to wave the return shipping cost if he assured me he would not leave negative feedback on an unfortunate situation that was no fault of ours.
I try to remain polite and professional and still say please and thank you even when I feel like saying “HEY ASSHOLE!!” Although they are aggrivating and memorable , most customers are easy, reasonable and great. Some especially so.
Over all, you learn what to do and how to handle scammers and unreasonable jerks.
I really enjoyed the story here in the pit about the pain in the ass computer customer who got himself banned from the only two local shops for his bad behaviour and was pleading for help , to no avail.
Link, please? Sounds like a fun read.
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Have you considered that, by being such an asshole to him, you’ve made people agree with cosmodian even more?
What am I thinking, of course you have. I mean, you’ve always shown yourself to be so intelligent, winning all those arguments on the board. You’re a lawyer and above all of us plebeians. Of course this was all reverse psychology.
Good job, oh intelligent one.
Sorry, it was a while back and I don’t remember enough about the thread to find it.
One of the many retail/ dealing with the public threeads we’ve had started by someone who runs a small computer shop.
Yeah, before that it was rude scamming sellers who would hold the threat of Fb retaliation over your head if you dared NEG them, even for not shipping the goods.
I ran into a couple of those. One guy never paid, wanted me to sell him more items outside of ebay, and when I wouldn’t , and eventually left him a negative for non payment {a pretty fair reason} he left me a negative that said I was hard to work with.
I used to have an ebay store, selling prints of my photography. I had a very large inventory and moderate sales. There were some photos that rarely sold, but I was happy to have people see them and occasionally buy them. I didn’t want to limit my inventory to the big sellers.
Then ebay changed its fee structures, which meant I’d be offering the low-sellers at a loss. The fees exceeded any potential profits. This meant that I could only offer people the big sellers, and they had no way of knowing what else I had to offer.
The reason ebay gave for changing their fee structures was to encourage sellers to sell via auction rather than an ebay store. This meant that they were deliberately fucking their store owners, and giving us no incentive to keep our stores open. We were some of ebay’s most loyal sellers, and that meant nothing to them. That day, I closed my ebay store.
I will not do business with ebay, neither as a buyer nor as a seller. If you choose to do business with them, you can expect to get fucked (and not in a good way), either by ebay itself or by unreasonable buyers/sellers.