Lobsang –
I’d exercise caution with richer sounds. Yes, they have stereo gear at absolutely silly prices and the staff are very helpful, but every time I’ve gone into one of their shops having seen an unbelievable bargain on their website or in one of their catalogues, it turns out its not in stock and they can’t (won’t?) order one for you. They will have something broadly similar in stock, but it won’t be what you’re after. This has happened to me sufficient times that I think it’s a ploy to get you to buy what they want to sell to you. However for commodity items – batteries, speaker cable, blank mini-discs etc. they cannot be beaten for price in the UK.
In reference to an earlier post about Rotel and B&W – I suspect the reason they go so well together is no accident. B&W distributes and may even own Rotel, so the amps might well be optimised to their speakers.
My advice to you, Lobsang, is to find your local hi-fi specialist, ring them up, tell them what cash you have to spend and ask for them to set you up with an audition. Any decent retailer will certainly oblige – if they don’t they are not a good place to buy from anyway. When you go to the audition they will expect you to take some music with you to play through their gear. Take the sort of music you will play on the system - different stereos handle different types of music very differently- and it is wise to pick something you are very familiar with.
When you go to an audition for the first time it might be daunting, if so take a friend. However, I’ve never met a hi-fi shop employee yet who wants to blind you with jargon or make you feel uncomfortable or stupid. That just alienates the punter. The worst you can generally expect is for someone to play your music through a gorgeous system for long enough for you to fall in love and then tell you how much it actually costs.
I have bought stuff from sevenoaks (http://www.sevenoakssoundandvision.co.uk/contentframeset/main.html), and found them very helpful and professional – this may vary from store to store though, as it is a franchise business. I bought my main stereo here: http://www.hifilondon.co.uk and they were superb. I spent an entire afternoon listening undisturbed to about 12 different setups, with no hard sell at all. I was only disturbed in their listening room by a guy popping in every half hour to see if I wanted anything else hooked up.
The advantage of all this hassle is that you will get a stereo that sounds like you want it to – different components DO sound different – you might like a warm sound or a clinically detailed sound. components also sound different depending on which speakers they are driving. This is not a justification from a stereo snob. My other half swore she didn’t care what I bought and that she’d never hear the difference. She did.
If you buy a system off the shelf, you will have no idea whether it’s any good. It will not be possible to upgrade it, should you want to, and the chances are that it will break beyond economic repair far quicker than a separates system.
I have never regretted a penny I have spent on my hi-fi gear, expensive though it seemed at the time.