# Ignore User not working **URL:** \ **Category:** Site Feedback\ **Created:** [October 24, 2020, 2:54am UTC](https://boards.straightdope.com/t/ignore-user-not-working/923735 "2020-10-24T02:54:16Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![Morgyn](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/morgyn/32/3041_2.png) [@Morgyn](https://boards.straightdope.com/u/Morgyn)\ **Post date:** [October 24, 2020, 2:54am UTC](https://boards.straightdope.com/t/ignore-user-not-working/923735/1 "2020-10-24T02:54:16Z")
Just tried to add a username to my Ignore list and kept getting “Please select a timeframe”, even though I _had_, in fact, selected a timeframe. Side note: Turning off my adblockers in an attempt to get the thing working revealed that ads are not blocked for me despite being a charter member. Discourse needs to get off its thumb about that. ---
**Author:** ![codinghorror](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/codinghorror/32/4242_2.png) [@codinghorror](https://boards.straightdope.com/u/codinghorror)\ **Post date:** [October 24, 2020, 2:57am UTC](https://boards.straightdope.com/t/ignore-user-not-working/923735/2 "2020-10-24T02:57:52Z")
I can’t reproduce this; I just ignored a random user for a week. How are you initiating the ignore? From the user’s profile page, or from your personal preferences page? (both should work for the record) ---
**Author:** ![Morgyn](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/morgyn/32/3041_2.png) [@Morgyn](https://boards.straightdope.com/u/Morgyn)\ **Post date:** [October 24, 2020, 2:58am UTC](https://boards.straightdope.com/t/ignore-user-not-working/923735/3 "2020-10-24T02:58:17Z")
Personal preference page. I’ve just cleared my cache and browser history and will be trying again. ---
**Author:** ![codinghorror](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/codinghorror/32/4242_2.png) [@codinghorror](https://boards.straightdope.com/u/codinghorror)\ **Post date:** [October 24, 2020, 2:59am UTC](https://boards.straightdope.com/t/ignore-user-not-working/923735/4 "2020-10-24T02:59:24Z")
Still can’t repro, unfortunately. I am in Chrome / Windows 10. I am able to ignore a random user for a week either via their profile page, or my own preferences. (Also I feel kinda bad, I just ignored a user who posted for the first time in 9 years 😱) One thing to try, depending on how pernicious the problem becomes, is to use a different web browser, one you don’t normally use, to rule out weird browser settings / plugins / customizations etc. ---
**Author:** ![Morgyn](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/morgyn/32/3041_2.png) [@Morgyn](https://boards.straightdope.com/u/Morgyn)\ **Post date:** [October 24, 2020, 3:05am UTC](https://boards.straightdope.com/t/ignore-user-not-working/923735/5 "2020-10-24T03:05:12Z")
I have a ton of plugins, yes. Chrome/Windows 10 Pro. Here’s what I’m seeing. > **[tried to ignore user.png](https://drive.google.com/file/d/1Y4oerxxgIM5UjvtZFY8Wi01N-279iLHl/view?usp=sharing)** > > Google Drive file. I don’t know if I can ignore from the user’s page; their profile is private. ---
**Author:** ![Morgyn](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/morgyn/32/3041_2.png) [@Morgyn](https://boards.straightdope.com/u/Morgyn)\ **Post date:** [October 24, 2020, 3:09am UTC](https://boards.straightdope.com/t/ignore-user-not-working/923735/6 "2020-10-24T03:09:23Z")
I did also try removing one or two now-banned posters in case there was a limit. That not only didn’t help, but I can’t add them back. I am currently using Privacy Badger, Disconnect, Ad Block Plus, and MalwareBytes Browser Guard. Whitelisting this site in those extensions brings all the ads back, which I do pay not to see, and still doesn’t let me ignore the user. ---
**Author:** ![Morgyn](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/morgyn/32/3041_2.png) [@Morgyn](https://boards.straightdope.com/u/Morgyn)\ **Post date:** [October 24, 2020, 3:17am UTC](https://boards.straightdope.com/t/ignore-user-not-working/923735/7 "2020-10-24T03:17:05Z")
Rebooted. It works. Dunno what I did, but apparently I did it wrong and now I’m doing it right. Close thread if you feel like it. ---
**Author:** ![codinghorror](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/codinghorror/32/4242_2.png) [@codinghorror](https://boards.straightdope.com/u/codinghorror)\ **Post date:** [October 24, 2020, 4:13am UTC](https://boards.straightdope.com/t/ignore-user-not-working/923735/8 "2020-10-24T04:13:07Z")
No need, nor do I have power do to so (not a mod here, more like a technical janitor). Glad it’s working now! ---
**Author:** ![Ludovic](https://avatars.discourse-cdn.com/v4/letter/l/7ab992/32.png) [@Ludovic](https://boards.straightdope.com/u/Ludovic)\ **Post date:** [October 29, 2020, 12:57am UTC](https://boards.straightdope.com/t/ignore-user-not-working/923735/9 "2020-10-29T00:57:36Z")
I’ve found that the error message in this case doesn’t pinpoint the root error. When I got a “please select a timeframe” error even though I did select a timeframe, I’ve found that it was because the user wasn’t “confirmed”, like when you type ahead and the system automatically finds a user and you select it. The system _still_ needs to find the user even if you type in their entire name. So after you’ve typed the name you need to wait for the system to pop up with the user name under the text and select it. Then it should allow you to select a timeframe and ignore the poster. ---
**Author:** ![Morgyn](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/morgyn/32/3041_2.png) [@Morgyn](https://boards.straightdope.com/u/Morgyn)\ **Post date:** [October 29, 2020, 1:08am UTC](https://boards.straightdope.com/t/ignore-user-not-working/923735/10 "2020-10-29T01:08:32Z")
So I was typing too fast and then clicking too fast? Figures. Thanks for figuring that out. ---
**Author:** ![Monty](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/monty/32/47_2.png) [@Monty](https://boards.straightdope.com/u/Monty)\ **Post date:** [December 22, 2020, 7:48am UTC](https://boards.straightdope.com/t/ignore-user-not-working/923735/11 "2020-12-22T07:48:23Z")
Trying to put a user on ignore. One of the choices for duration is forever. Doesn’t seem to matter as not a one of the choices works. They all generate the “please select a time frame” notice. ---
**Author:** ![LSLGuy](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/lslguy/32/5813_2.png) [@LSLGuy](https://boards.straightdope.com/u/LSLGuy)\ **Post date:** [December 22, 2020, 12:52pm UTC](https://boards.straightdope.com/t/ignore-user-not-working/923735/12 "2020-12-22T12:52:04Z")
The UI on the ignore feature is a little strange. When you enter the user name you need to press tab afterwards. You’ll then see the name in the box with a little **x** in a circle. _Then_ you can select a timeframe and have it work. Absent the little ( **x** ) you’ll get the defective error message that you need to select a timeframe, when in fact what you need to do is convert the letters “LSLGuy” into a reference to the user **LSLGuy**. For some totally dumb reason you also can’t use the standard @LSLGuy format. You need to type the letters and tab to “complete” the entry I think the idea is that you can enter multiple names then ignore them all in one action. So they need some way to tell where one name ends and the next begins. The tab key is that way. And the ( **x** ) is the delete icon to remove an entry you no longer want. Drove me nuts too until I figured it out. See also **Ludovic** ’s explanation a couple above your post. Same facts, different words. One or the other ought to click for you. ---
**Author:** ![Monty](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/monty/32/47_2.png) [@Monty](https://boards.straightdope.com/u/Monty)\ **Post date:** [December 31, 2020, 1:00pm UTC](https://boards.straightdope.com/t/ignore-user-not-working/923735/13 "2020-12-31T13:00:02Z")
Thanks! I didn’t get around to trying it until just now. One twerp poster is now on that list. Thanks again! ---
**Author:** ![codinghorror](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/codinghorror/32/4242_2.png) [@codinghorror](https://boards.straightdope.com/u/codinghorror)\ **Post date:** [January 18, 2021, 12:16am UTC](https://boards.straightdope.com/t/ignore-user-not-working/923735/14 "2021-01-18T00:16:36Z")
There were a few highly regrettable bugs in this feature until somewhat recently (a few months ago). If you have issues with Ignore not working please do report them with as many specifics as you can. ---
**Author:** ![Morgyn](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/morgyn/32/3041_2.png) [@Morgyn](https://boards.straightdope.com/u/Morgyn)\ **Post date:** [January 18, 2021, 12:24am UTC](https://boards.straightdope.com/t/ignore-user-not-working/923735/15 "2021-01-18T00:24:10Z")
Welcome back.