# Illinois Tollway manipulates laws to steal money **URL:** \ **Category:** Miscellaneous and Personal Stuff I Must Share\ **Created:** [November 10, 2011, 9:33am UTC](https://boards.straightdope.com/t/illinois-tollway-manipulates-laws-to-steal-money/602494 "2011-11-10T09:33:53Z")\ **Posts on this page:** 1\ **Page:** 4
**Author:** ![Irishman](https://avatars.discourse-cdn.com/v4/letter/i/b487fb/32.png) [@Irishman](https://boards.straightdope.com/u/Irishman)\ **Post date:** [June 3, 2013, 6:40pm UTC](https://boards.straightdope.com/t/illinois-tollway-manipulates-laws-to-steal-money/602494/61 "2013-06-03T18:40:15Z")
Yeah, I recognize the thread is old. I even see my prior post. > [@septimus](#): > > Many people, including most Dopers, are very competent at navigating the sort of puzzles OP was faced with. I’m accepting that the OP somehow didn’t understand the signs and realize he needed to pay at first. > [@](#): > > Some of these points are valid but still you’re blaming the victim. On his first phone call he should have been informed that there was a delay before tolls would be posted. And to suggest that he should have assumed the agent might be lying when told charge had been reversed, is to admit the system is broken. Yes, he should have been informed there might be a delay with tolls being registered in the system. I had a similar situation with regards to a traffic ticket once. Called and was told to call back a couple days later so they could process the ticket into the system. As for “assuming the agent was lying”, I am simply suggesting a prudent action that should be taken by anyone making a payment. Do you think they would issue a second refund check without putting an immediate stop-payment on the first? What business does that? I’m simply stating that consumers should operate on the same principle - either let the first one actually clear before sending the second, or stop payment from his own end to ensure no double payment. I was simply stating prudent actions that the customer can take to protect himself. I will note I had a similar situation with regards to moving and address confusion when I was in college. I got a credit card and used my college address, but somehow didn’t get it updated when I left at the end of the school year. Eventually I had to contact the company for a renewal and discovered they couldn’t bill me because they couldn’t find me, so I corrected the information and paid up my bill. So I can understand there might be legitimate reasons he didn’t change is car registration during moves. But his description of moves did not sound like temporary relocations, but full out change of residence, and that suggests he should update his car registration and probably driver’s license to his new residence. There was certainly miscommunication on the part of the toll agency with respect to the fees and to the payment process. [Previous page](https://boards.straightdope.com/t/illinois-tollway-manipulates-laws-to-steal-money/602494.md?page=3)