# I'm so sorry (computer help question)

**URL:** <https://boards.straightdope.com/t/im-so-sorry-computer-help-question/2067>\
**Category:** Factual Questions\
**Created:** [July 20, 1999, 2:41pm UTC](https://boards.straightdope.com/t/im-so-sorry-computer-help-question/2067 "1999-07-20T14:41:00Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![system](https://global.discourse-cdn.com/straightdope/original/2X/e/e489c3b7d8fce19c4b355dd4fc3f88cc39c34b87.png) [@system](https://boards.straightdope.com/u/system)\
**Post date:** [July 20, 1999, 2:41pm UTC](https://boards.straightdope.com/t/im-so-sorry-computer-help-question/2067/1 "1999-07-20T14:41:00Z")

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Okay, I know this doesn’t belong here, but in my situation, I can’t go look for a computer help place.

When I go on the web (well, at least while the browser’s open), even when I just let it sit, my computer will completely freeze at any random time (this explains why I can’t go look for somewhere else) and I have to restart my computer. Sometimes, I can browse for half an hour, sometimes 5 minutes.

I’m so afraid of this problem, I’m c/p’ing this whole thing from Notepad. Can someone help me, or at least tell me somehwere I can get help?

* * *

I’m ready to meet Him  
‘Cause where I’m livin’ ain’t right  
Black hate white  
White hate black  
It’s right back to the same fight…

–DMX

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**Author:** ![system](https://global.discourse-cdn.com/straightdope/original/2X/e/e489c3b7d8fce19c4b355dd4fc3f88cc39c34b87.png) [@system](https://boards.straightdope.com/u/system)\
**Post date:** [July 20, 1999, 2:44pm UTC](https://boards.straightdope.com/t/im-so-sorry-computer-help-question/2067/2 "1999-07-20T14:44:00Z")

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Does it happen when you’re not browsing?

There are a lot of possibilities. here are 2:

1- your system is overheating. Try opening the case and getting more air circulation artound the computer, if that fixes it, look into installing a new or additional fan inside the case

2- your browser might be hosed. In which case, simply reinstall it.

* * *

To deal with men by force is as impractical as to deal with nature by persuasion.

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**Author:** ![system](https://global.discourse-cdn.com/straightdope/original/2X/e/e489c3b7d8fce19c4b355dd4fc3f88cc39c34b87.png) [@system](https://boards.straightdope.com/u/system)\
**Post date:** [July 20, 1999, 3:24pm UTC](https://boards.straightdope.com/t/im-so-sorry-computer-help-question/2067/3 "1999-07-20T15:24:00Z")

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1- your system is overheating. Try opening the case and getting more air circulation artound the computer, if that fixes it, look into installing a new or additional fan inside the case  
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Yeah! That was it. I popped it open, and my CPU fan wasn’t even spinning! For now, I have a big one (the only fan I have) face down on top of my whole comp. That should do it… I haven’t had a lockup yet. I’ll go get a new one tonight.

Thanks!