# iMac printing problem, help!

**URL:** <https://boards.straightdope.com/t/imac-printing-problem-help/513806>\
**Category:** Factual Questions\
**Created:** [October 14, 2009, 5:00pm UTC](https://boards.straightdope.com/t/imac-printing-problem-help/513806 "2009-10-14T17:00:00Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![mangeorge](https://avatars.discourse-cdn.com/v4/letter/m/d78d45/32.png) [@mangeorge](https://boards.straightdope.com/u/mangeorge)\
**Post date:** [October 14, 2009, 5:00pm UTC](https://boards.straightdope.com/t/imac-printing-problem-help/513806/1 "2009-10-14T17:00:00Z")

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iMac G5, Safari 4.0.3, Canon iP3500. I’ve using this setup for a long time.  
When I click “print”, a window with the Safari emblem pops up saying “error while printing”. I re-installed the iP3500 driver but nothing changed.  
I can print a test page from the Canon utility and everything looks good, and there are no error indicators on the printer  
One thing - the test page prints in the upper left 5"w by 3"h corner of the page. I don’t recall if this is normal.  
Thanks,  
mangeorge

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**Author:** ![beowulff](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/beowulff/32/542_2.png) [@beowulff](https://boards.straightdope.com/u/beowulff)\
**Post date:** [October 14, 2009, 5:13pm UTC](https://boards.straightdope.com/t/imac-printing-problem-help/513806/2 "2009-10-14T17:13:27Z")

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1. Try printing from some other App - does that work?

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**Author:** ![mangeorge](https://avatars.discourse-cdn.com/v4/letter/m/d78d45/32.png) [@mangeorge](https://boards.straightdope.com/u/mangeorge)\
**Post date:** [October 14, 2009, 5:51pm UTC](https://boards.straightdope.com/t/imac-printing-problem-help/513806/3 "2009-10-14T17:51:22Z")

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> [@beowulff](#):
>
> 1. Try printing from some other App - does that work?

No, it won’t print from Appleworks or from a file (PDF, etc).

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**Author:** ![beowulff](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/beowulff/32/542_2.png) [@beowulff](https://boards.straightdope.com/u/beowulff)\
**Post date:** [October 14, 2009, 6:28pm UTC](https://boards.straightdope.com/t/imac-printing-problem-help/513806/4 "2009-10-14T18:28:44Z")

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I think you may need to delete your printer queue and re-install it. Just re-installing the drivers may not be enough.

Do this from “Printer Utility” on Pre-Tiger systems, and in the Print and Fax pane in System Preferences in Leopard & Snow Leopard.

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**Author:** ![mangeorge](https://avatars.discourse-cdn.com/v4/letter/m/d78d45/32.png) [@mangeorge](https://boards.straightdope.com/u/mangeorge)\
**Post date:** [October 14, 2009, 7:55pm UTC](https://boards.straightdope.com/t/imac-printing-problem-help/513806/5 "2009-10-14T19:55:24Z")

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> [@beowulff](#):
>
> I think you may need to delete your printer queue and re-install it. Just re-installing the drivers may not be enough.
> 
> Do this from “Printer Utility” on Pre-Tiger systems, and in the Print and Fax pane in System Preferences in Leopard & Snow Leopard.

That did it 🆒  
Now I can make my Pumkin Gingersnap Cheesecake. I’ll send you a slice. 😉  
Thanks

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<div class="post-metadata">

**Author:** ![beowulff](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/beowulff/32/542_2.png) [@beowulff](https://boards.straightdope.com/u/beowulff)\
**Post date:** [October 14, 2009, 9:28pm UTC](https://boards.straightdope.com/t/imac-printing-problem-help/513806/6 "2009-10-14T21:28:08Z")

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> [@mangeorge](#):
>
> That did it 🆒  
> Now I can make my Pumkin Gingersnap Cheesecake. I’ll send you a slice. 😉  
> Thanks

Mmmm…Pumpkin!