You may be wooshing me, but just in case.
When I say “ambulance chasers” I’m speaking of a specific class of lawyers that advertise in a way to encourage extra damages so that they can make predatory claims to support their massive skim of a settlement. Note - I never said anything about the clients, most of which I’m sure do have some issues that weren’t resolved, their insurance didn’t resolve, or they lacked specific coverage for.
But it does contribute to the costs of claims, which in turn, increases premiums, which was what @Spice_Weasel was asking about. And note I also clearly stated that the insurance companies themselves and their pricing models weren’t innocent either.
My professional experiences likely do inform my opinions, so I can’t pretend to be entirely impartial.
Long Story about Claim with Ambulance Chaser Lawyer Making Things Worse
Sharing one case I did, I handled a claim, did the investigation and accepted 100% fault. The person our insured hit was uninsured, so it was harder to communicate, but I did explain that we were accepting responsibility for their car damage (and at this point about 3-4 weeks in, they reported no injury, no pain) and would pay out to the limit of coverage, but that would likely not fully cover their loss (more on that in a sec.).
Three days later, they lawyered up, and I was contacted by their new lawyer, was told to cease and desist contact their client (fair, and a norm), and that their client now also was in pain and wanted to consider other claims. So, I did the norm - sent the form letter acknowledgement, confirmed our acceptance of liability, and provided the lawyer a copy of the coverage.
I CC’d the BI team, since I primarily handled loss, contact, and physical damage claims.
And we heard nothing for three weeks. Then the client called ME and said the lawyer had declined to pursue the case, and I told them I couldn’t contact them until that lawyer had released the contract to us on the record.
Four WEEKS later, we finally got the fax from the attorney. So I called up the client and said I could refer a shop or send a local adjuster to inspect and cut a check in 72 hours. No injuries were claimed by the client, and they had the check in three days.
The problem was that my client only carried the state minimum of coverages for CA at the time. So no real dithering, the damages were clear, so we cut a check for $5k and were done. Apparently, to no one’s surprise, the lawyer wasn’t interested when they got the confirmation that as I told the victim, we accepted responsibility, but there wasn’t enough coverage, and yet by inserting himself they added roughly 10 weeks to the process, cost their “client” roughly 1/5 of their settlement in fees (this per the customer’s reporting of having to pay the lawyers minimum fees), and who was also responsible for “suggesting” that their client claim possible injuries (reading between the lines, it wasn’t quite over the line of fraud, just that the lawyer suggested they get several medical tests just to be ‘safe’ which didn’t end up happening).
So again, may be a woosh, and many injury cases may need a lawyer or medical advocate to make a good case, but there is absolutely a class of lawyers who insert themselves in the process just to pad their own pockets contributing to rising costs and to the detriment of everyone’s experience.