# iPad Pro question **URL:** \ **Category:** Factual Questions\ **Created:** [January 7, 2017, 9:07pm UTC](https://boards.straightdope.com/t/ipad-pro-question/776566 "2017-01-07T21:07:52Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Cartooniverse](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/cartooniverse/32/3084_2.png) [@Cartooniverse](https://boards.straightdope.com/u/Cartooniverse)\ **Post date:** [January 7, 2017, 9:07pm UTC](https://boards.straightdope.com/t/ipad-pro-question/776566/1 "2017-01-07T21:07:52Z")
Data: iPad Pro Version iOS 10.2 Just got it going a few hours ago. All software updates ( iOS, iTunes, etc. ) loaded. Did a backup from last iPad. I’ve been poking online to find the answer to this and am coming up empty-handed. This was a gift, my wife is buried in a t.v. studio out of town and cannot remember where the Apple Care info is. Here’s the issue. I cannot import photos. Within iTunes the iPad loads up fine. However, unlike every other iPad I’ve ever owned, the list of categories is as follows: Music Movies TV Shows Podcasts Books Audiobooks Tones NO Photos. Very weird. Additionally, unlike any iPad I’ve ever owned, when I remain plugged into the desktop machine and close out iTunes, the iPad does not suddenly appear on the desktop as an external device. That’s a real shame, because importing documents, photos, and any other file has always been VERY easy that way. Now it won’t even load up. ( Also a bit odd that when I plug it in, iTunes is not automatically launched upon detection of the new device. ) Thoughts? I’ve found comments online indicating that I have to turn Off any iCloud Photo settings so that the iPad doesn’t default to the Cloud. I don’t have a Cloud account at all so that’s not a problem. That said, I did go looking into Settings and didn’t find a place to turn on or off Photos within Cloud. The only photos that have transferred are a handful I had left on the old iPad before removing it as a known device from my Apple account and registering this new one. Thoughts? How can I get this to appear on my desktop so I can import photos and documents as I wish?? Many thanks in advance, Toons ---
**Author:** ![zbuzz](https://avatars.discourse-cdn.com/v4/letter/z/e19b73/32.png) [@zbuzz](https://boards.straightdope.com/u/zbuzz)\ **Post date:** [January 8, 2017, 12:40am UTC](https://boards.straightdope.com/t/ipad-pro-question/776566/2 "2017-01-08T00:40:46Z")
> [@Cartooniverse](#): > > Here’s the issue. I cannot import photos. Within iTunes the iPad loads up fine. However, unlike every other iPad I’ve ever owned, the list of categories is as follows: > Music > Movies > TV Shows > Podcasts > Books > Audiobooks > Tones > > NO Photos. Very weird. Are you sure you’re looking in the right place? If you are looking in the iTunes sidebar under “Devices” and selecting your iPad, you won’t find a “Photos” button there because that’s not the settings view for your iPad. Click the little iPad icon near the top left of the iTunes window (it should be immediately to the right of the “Music” dropdown menu, which is right below the “Play” button). Then, in the side bar, under “Settings,” choose “Photos.” > [@Cartooniverse](#): > > ( Also a bit odd that when I plug it in, iTunes is not automatically launched upon detection of the new device. ) In iTunes click the iPad’s “Summary” button in the sidebar. In the main iTunes window under “Options” check “Open iTunes when this iPad is connected.” ---
**Author:** ![Cartooniverse](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/cartooniverse/32/3084_2.png) [@Cartooniverse](https://boards.straightdope.com/u/Cartooniverse)\ **Post date:** [January 8, 2017, 1:16am UTC](https://boards.straightdope.com/t/ipad-pro-question/776566/3 "2017-01-08T01:16:58Z")
First worked great. Second, I have chosen to always Manually Sync rather than surrender things on iPad or computer to Apple’s aggressive overwriting approach. Hence, “open iTunes when iPod is plugged in” is grayed out. That works for me. Just wanted to know why it was like that. I made this choice many years ago with my first iPod and first mac, which was IIRC a PowerBook G4… 😃 Thank you so much for this !! Mods- asked and answered, lock if you wish. ---
**Author:** ![zbuzz](https://avatars.discourse-cdn.com/v4/letter/z/e19b73/32.png) [@zbuzz](https://boards.straightdope.com/u/zbuzz)\ **Post date:** [January 8, 2017, 1:52am UTC](https://boards.straightdope.com/t/ipad-pro-question/776566/4 "2017-01-08T01:52:01Z")
> [@Cartooniverse](#): > > Second, I have chosen to always Manually Sync rather than surrender things on iPad or computer to Apple’s aggressive overwriting approach. I get what you’re saying here, but keep in mind that (baring the rare bug) iTunes won’t overwrite anything you haven’t told it to. Most people just never look at settings/preferences or simply don’t know what they are doing and think iTunes did something by itself. > [@Cartooniverse](#): > > Hence, “open iTunes when iPod is plugged in” is grayed out. That works for me. Just wanted to know why it was like that. I made this choice many years ago with my first iPod and first mac, which was IIRC a PowerBook G4… 😃 The reason it’s greyed out, I’m guessing, is because you have checked the “Prevent iPods, iPhones and iPads from syncing automatically” box in iTunes \> Preferences \> Devices. Unchecking that box will bring back the “Open iTunes when this iPad is connected” setting. That way, you can, if you wanted, sync manually yet have iTunes open automatically. ---
**Author:** ![Cartooniverse](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/cartooniverse/32/3084_2.png) [@Cartooniverse](https://boards.straightdope.com/u/Cartooniverse)\ **Post date:** [January 8, 2017, 1:53am UTC](https://boards.straightdope.com/t/ipad-pro-question/776566/5 "2017-01-08T01:53:39Z")
Oh, I’ll poke that that. Thanks. And yes, we do tend to blame the software for mistakes we make when not fully understanding the images presented to us. Hence my OP !! Gotta admit- I really miss full user manuals. I really do.