# IPOD Touch Issues - Need Answer Fast **URL:** \ **Category:** Factual Questions\ **Created:** [July 9, 2010, 3:39pm UTC](https://boards.straightdope.com/t/ipod-touch-issues-need-answer-fast/546103 "2010-07-09T15:39:22Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Mama\_Zappa](https://avatars.discourse-cdn.com/v4/letter/m/71e660/32.png) [@Mama\_Zappa](https://boards.straightdope.com/u/Mama_Zappa)\ **Post date:** [July 9, 2010, 3:39pm UTC](https://boards.straightdope.com/t/ipod-touch-issues-need-answer-fast/546103/1 "2010-07-09T15:39:22Z")
My iPod Touch shows up in iTunes just fine, and syncs and updates. Typo Knig’s, however, has decided not to do this: it shows up, but there is nothing in the big window (we can’t set up playlists or anything, iTunes won’t let us sync…) and google-fu is failing me. As we’re about to leave on vacation, it’d SURE be nice to have this fixed. I know it’s got to be something as simple as a messed-up setting but I have no clue what that might be. Sigh. We’ve tried rebooting the computer and that didn’t help. ---
**Author:** ![Garfield226](https://avatars.discourse-cdn.com/v4/letter/g/9e8a1a/32.png) [@Garfield226](https://boards.straightdope.com/u/Garfield226)\ **Post date:** [July 9, 2010, 3:52pm UTC](https://boards.straightdope.com/t/ipod-touch-issues-need-answer-fast/546103/2 "2010-07-09T15:52:28Z")
Sometimes my phone is finicky to connect also. Dumb thing to check: If you’re plugging in the two different iPod Touches on two different USB ports, try using the one that’s known good. One other idea: Rebooting the computer was a good thought – did you also try restarting the iPod Touch? In case you don’t know how (most people don’t turn theirs off all that often, but it can really help with stability, response time and just weird stuff like this), assuming it’s like the phone, hold down the screen lock button for a while, and a screen will come up with a sliding switch to turn the thing off. Wait a second until it turns off completely (sometimes there’s a spinner as it shuts down), then hold down the home button until it turns back on. Other than those two things, sometimes I just have to plug mine in a couple times until iTunes recognizes it. ---
**Author:** ![Mama\_Zappa](https://avatars.discourse-cdn.com/v4/letter/m/71e660/32.png) [@Mama\_Zappa](https://boards.straightdope.com/u/Mama_Zappa)\ **Post date:** [July 9, 2010, 3:53pm UTC](https://boards.straightdope.com/t/ipod-touch-issues-need-answer-fast/546103/3 "2010-07-09T15:53:20Z")
Never mind, problem solved, it turns out it was waiting until we refused to install Mobile Me. Grrr… ---
**Author:** ![Johnny\_L.A](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/johnny_l.a/32/1084_2.png) [@Johnny\_L.A](https://boards.straightdope.com/u/Johnny_L.A)\ **Post date:** [July 9, 2010, 3:54pm UTC](https://boards.straightdope.com/t/ipod-touch-issues-need-answer-fast/546103/4 "2010-07-09T15:54:33Z")
I’ve had this problem a couple of times. The solution is to restore/reset it to factory settings. This will wipe your disc, and your music will be reloaded when it synchs. I posted instructions (as I remembered them) in a thread like a year ago, but I can’t find it now. I’ve bookmarked the Apple Forums discussion where I got the instructions, but I’m working at the office today and won’t be back to my PowerBook until tonight. If you don’t find the instructions, or if nobody else posts them, I’ll find them tonight. EDIT: Nevermind! 😃 . ---
**Author:** ![Johnny\_L.A](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/johnny_l.a/32/1084_2.png) [@Johnny\_L.A](https://boards.straightdope.com/u/Johnny_L.A)\ **Post date:** [July 10, 2010, 2:36am UTC](https://boards.straightdope.com/t/ipod-touch-issues-need-answer-fast/546103/5 "2010-07-10T02:36:29Z")
Here are the instructions for restoring an iPod Touch, in case anyone needs them: > [@](#): > > Hold down the Home button and then hold down the power button to power it down. > > Hold down the Home button while connecting the iPod to the computer via the USB cord. > > It should start up and show the iTunes icon and a picture of a USB plug on the screen. Release the Home button. At this stage iTunes opened up and said that it detected an iPod in the process of restoring. Click Restore (or Continue, or whatever it was). I was told I needed a software update, so I accepted that. It took about six minutes to download on my cable internet access. When the new software was installed iTunes tried to restore the iPod, but it was taking forever. After several minutes (five?) I got an error. I clicked OK and, leaving the iPod connected, restarted the computer. > > When the computer restarted iTunes started automatically and detected the iPod. I clicked Restore again, and this time the restoration was successful. When it was done, it began synching the iPod (another long process, since I keep over 3,000 tracks on it).