# Is anyone having trouble ordering from Amazon?

**URL:** <https://boards.straightdope.com/t/is-anyone-having-trouble-ordering-from-amazon/703700>\
**Category:** Factual Questions\
**Created:** [November 5, 2014, 2:56am UTC](https://boards.straightdope.com/t/is-anyone-having-trouble-ordering-from-amazon/703700 "2014-11-05T02:56:08Z")\
**Posts on this page:** 18\
**Page:** 1

<div class="post-metadata">

**Author:** ![nearwildheaven](https://avatars.discourse-cdn.com/v4/letter/n/90db22/32.png) [@nearwildheaven](https://boards.straightdope.com/u/nearwildheaven)\
**Post date:** [November 5, 2014, 2:56am UTC](https://boards.straightdope.com/t/is-anyone-having-trouble-ordering-from-amazon/703700/1 "2014-11-05T02:56:08Z")

</div>

I have an Amazon store as part of my home-based business, and my orders have dried up to pretty much nothing over the past few weeks, as have those of a lot of other vendors, per their own message boards. I did get an order a while back that was cancelled because Amazon said the item was unavailable, even though it was in their inventory and the item is about 4 feet away from my computer table right now.

They’ve been doing “computer updates” and things keep getting worse and worse all the time. Not good, heading into holiday season.

:smack:

---

<div class="post-metadata">

**Author:** ![phouka](https://avatars.discourse-cdn.com/v4/letter/p/c5a1d2/32.png) [@phouka](https://boards.straightdope.com/u/phouka)\
**Post date:** [November 5, 2014, 3:03am UTC](https://boards.straightdope.com/t/is-anyone-having-trouble-ordering-from-amazon/703700/2 "2014-11-05T03:03:07Z")

</div>

I can tell you that it’s next to impossible for me to log in to my Amazon account at work, but I figured that was more my work network cracking down.

---

<div class="post-metadata">

**Author:** ![bibliophage](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/bibliophage/32/7615_2.png) [@bibliophage](https://boards.straightdope.com/u/bibliophage)\
**Post date:** [November 5, 2014, 3:35am UTC](https://boards.straightdope.com/t/is-anyone-having-trouble-ordering-from-amazon/703700/3 "2014-11-05T03:35:03Z")

</div>

No problems for me. I ordered used books from two different marketplace sellers on Oct. 31 and Nov. 1, and both went through without a glitch. Both books have been shipped but I haven’t received them yet.

---

<div class="post-metadata">

**Author:** ![susan](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/susan/32/17537_2.png) [@susan](https://boards.straightdope.com/u/susan)\
**Post date:** [November 5, 2014, 3:49am UTC](https://boards.straightdope.com/t/is-anyone-having-trouble-ordering-from-amazon/703700/4 "2014-11-05T03:49:04Z")

</div>

My problems have been with address and delivery (like, someone there having the bright idea to combine 3 orders to different addresses and send them all to one address), but not with using the site per se.

---

<div class="post-metadata">

**Author:** ![SeaDragonTattoo](https://avatars.discourse-cdn.com/v4/letter/s/df705f/32.png) [@SeaDragonTattoo](https://boards.straightdope.com/u/SeaDragonTattoo)\
**Post date:** [November 5, 2014, 4:40am UTC](https://boards.straightdope.com/t/is-anyone-having-trouble-ordering-from-amazon/703700/5 "2014-11-05T04:40:42Z")

</div>

No problems here. Received an order with no hitches last Thursday.

---

<div class="post-metadata">

**Author:** ![Eutychus](https://avatars.discourse-cdn.com/v4/letter/e/a3d4f5/32.png) [@Eutychus](https://boards.straightdope.com/u/Eutychus)\
**Post date:** [November 5, 2014, 11:33am UTC](https://boards.straightdope.com/t/is-anyone-having-trouble-ordering-from-amazon/703700/6 "2014-11-05T11:33:47Z")

</div>

I just ordered a book on Friday. It was scheduled to be delivered on Wednesday, but then I got an email from Amazon saying that the delivery would be delayed a few days. I then got it on Tuesday.

---

<div class="post-metadata">

**Author:** ![Lips\_Obsession](https://avatars.discourse-cdn.com/v4/letter/l/bbce88/32.png) [@Lips\_Obsession](https://boards.straightdope.com/u/Lips_Obsession)\
**Post date:** [November 5, 2014, 6:52pm UTC](https://boards.straightdope.com/t/is-anyone-having-trouble-ordering-from-amazon/703700/7 "2014-11-05T18:52:19Z")

</div>

No problems here. I’ve ordered about 4 items via 3 separate orders over the last week or so.

---

<div class="post-metadata">

**Author:** ![DCnDC](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/dcndc/32/2842_2.png) [@DCnDC](https://boards.straightdope.com/u/DCnDC)\
**Post date:** [November 5, 2014, 7:46pm UTC](https://boards.straightdope.com/t/is-anyone-having-trouble-ordering-from-amazon/703700/8 "2014-11-05T19:46:45Z")

</div>

Everything’s normal for me. Ordered some stuff last Friday, got it Sunday. Successfully placed another order earlier today.

---

<div class="post-metadata">

**Author:** ![jtur88](https://avatars.discourse-cdn.com/v4/letter/j/e9c0ed/32.png) [@jtur88](https://boards.straightdope.com/u/jtur88)\
**Post date:** [November 5, 2014, 10:20pm UTC](https://boards.straightdope.com/t/is-anyone-having-trouble-ordering-from-amazon/703700/9 "2014-11-05T22:20:07Z")

</div>

I ordered a laptop through Amazon yesterday,j and received confirmation today from the selling partner in Tampa that it has been shipped. Apparently, no problem.

I’ve only had one problem, in forever. I once ordered an item from a partner seller, and never received confirmation that it has shipped. It turned out that it was a residue listing from a seller who had gone out of business a year before, and for some reason, a year later, I was the first person to order the item whose listing had never been expunged. It took me a few phone calls with Amazon to sort that out, but Amazon was wonderfully helpful and cooperative in every respect.

---

<div class="post-metadata">

**Author:** ![nearwildheaven](https://avatars.discourse-cdn.com/v4/letter/n/90db22/32.png) [@nearwildheaven](https://boards.straightdope.com/u/nearwildheaven)\
**Post date:** [November 6, 2014, 3:23am UTC](https://boards.straightdope.com/t/is-anyone-having-trouble-ordering-from-amazon/703700/10 "2014-11-06T03:23:12Z")

</div>

I mentioned this to one of my friends earlier today, and she said she’s been having trouble logging onto her Kindle.

---

<div class="post-metadata">

**Author:** ![Little\_Nemo](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/little_nemo/32/3120_2.png) [@Little\_Nemo](https://boards.straightdope.com/u/Little_Nemo)\
**Post date:** [November 6, 2014, 5:35am UTC](https://boards.straightdope.com/t/is-anyone-having-trouble-ordering-from-amazon/703700/11 "2014-11-06T05:35:05Z")

</div>

I’ve placed two orders in the last week with no problems.

---

<div class="post-metadata">

**Author:** ![April\_R](https://avatars.discourse-cdn.com/v4/letter/a/3da27b/32.png) [@April\_R](https://boards.straightdope.com/u/April_R)\
**Post date:** [November 6, 2014, 5:38am UTC](https://boards.straightdope.com/t/is-anyone-having-trouble-ordering-from-amazon/703700/12 "2014-11-06T05:38:00Z")

</div>

[Amazon.com](http://Amazon.com) has been great as usual. Could be that your products are not showing up when customers search? That would be my best guess.

---

<div class="post-metadata">

**Author:** ![control-z](https://avatars.discourse-cdn.com/v4/letter/c/eada6e/32.png) [@control-z](https://boards.straightdope.com/u/control-z)\
**Post date:** [November 6, 2014, 8:44pm UTC](https://boards.straightdope.com/t/is-anyone-having-trouble-ordering-from-amazon/703700/13 "2014-11-06T20:44:54Z")

</div>

Get a friend or family member to add some/one of your items to their cart and start the checkout process, see how far they can get without actually finalizing the order.

---

<div class="post-metadata">

**Author:** ![Ann\_Hedonia](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/ann_hedonia/32/319_2.png) [@Ann\_Hedonia](https://boards.straightdope.com/u/Ann_Hedonia)\
**Post date:** [November 6, 2014, 10:08pm UTC](https://boards.straightdope.com/t/is-anyone-having-trouble-ordering-from-amazon/703700/14 "2014-11-06T22:08:05Z")

</div>

Since Oct 15th I’ve placed 14 Amazon orders - not counting Kindle orders - most from 3rd party sellers.

I only had one glitch - once I could’ve sworn that when I tried to order I got a message that the item was no longer available so I ordered it elsewhere but apparently the order went through and I ended up having to return the duplicate. But - even if that was a glitch and not my mistake - the order did go through as far as the seller was concerned.

---

<div class="post-metadata">

**Author:** ![nearwildheaven](https://avatars.discourse-cdn.com/v4/letter/n/90db22/32.png) [@nearwildheaven](https://boards.straightdope.com/u/nearwildheaven)\
**Post date:** [November 7, 2014, 4:21am UTC](https://boards.straightdope.com/t/is-anyone-having-trouble-ordering-from-amazon/703700/15 "2014-11-07T04:21:54Z")

</div>

Everything works. That’s what’s puzzling to me.

---

<div class="post-metadata">

**Author:** ![Cheez\_Whia](https://avatars.discourse-cdn.com/v4/letter/c/d26b3c/32.png) [@Cheez\_Whia](https://boards.straightdope.com/u/Cheez_Whia)\
**Post date:** [November 7, 2014, 4:30am UTC](https://boards.straightdope.com/t/is-anyone-having-trouble-ordering-from-amazon/703700/16 "2014-11-07T04:30:55Z")

</div>

Are the on-hand counts in your store correct?

---

<div class="post-metadata">

**Author:** ![nearwildheaven](https://avatars.discourse-cdn.com/v4/letter/n/90db22/32.png) [@nearwildheaven](https://boards.straightdope.com/u/nearwildheaven)\
**Post date:** [November 7, 2014, 5:55am UTC](https://boards.straightdope.com/t/is-anyone-having-trouble-ordering-from-amazon/703700/17 "2014-11-07T05:55:53Z")

</div>

> [@Cheez\_Whia](#):
>
> Are the on-hand counts in your store correct?

Yes, they are. I’m getting page views too.

---

<div class="post-metadata">

**Author:** ![nearwildheaven](https://avatars.discourse-cdn.com/v4/letter/n/90db22/32.png) [@nearwildheaven](https://boards.straightdope.com/u/nearwildheaven)\
**Post date:** [November 8, 2014, 2:59am UTC](https://boards.straightdope.com/t/is-anyone-having-trouble-ordering-from-amazon/703700/18 "2014-11-08T02:59:25Z")

</div>

In the meantime, I did get an order. :eek: 🆒
