# Is Frontier internet always this bad? **URL:** \ **Category:** In My Humble Opinion\ **Created:** [May 31, 2026, 1:39am UTC](https://boards.straightdope.com/t/is-frontier-internet-always-this-bad/1030503 "2026-05-31T01:39:42Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![Little\_Nemo](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/little_nemo/32/3120_2.png) [@Little\_Nemo](https://boards.straightdope.com/u/Little_Nemo)\ **Post date:** [May 31, 2026, 1:39am UTC](https://boards.straightdope.com/t/is-frontier-internet-always-this-bad/1030503/1 "2026-05-31T01:39:42Z")
I needed a new internet provider. I checked with Frontier and Spectrum. Frontier was cheaper. (Thirty-five dollars a month vs fifty dollars a month.) So I went with Frontier. Within twenty-four hours of the installation, I experienced more disconnects than I’ve experienced in the past year. And they have continued through the weekend. Is this normal? Is Frontier always this bad? Or am I just experiencing a really bad week? Or did I just get some defective equipment installed? ---
**Author:** ![Dewey\_Finn](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/dewey_finn/32/4222_2.png) [@Dewey\_Finn](https://boards.straightdope.com/u/Dewey_Finn)\ **Post date:** [May 31, 2026, 2:07am UTC](https://boards.straightdope.com/t/is-frontier-internet-always-this-bad/1030503/2 "2026-05-31T02:07:29Z")
How recently was the installation? If it was recent, you might have defective equipment or a problem with the connection. You should call for service. ---
**Author:** ![Little\_Nemo](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/little_nemo/32/3120_2.png) [@Little\_Nemo](https://boards.straightdope.com/u/Little_Nemo)\ **Post date:** [May 31, 2026, 2:13am UTC](https://boards.straightdope.com/t/is-frontier-internet-always-this-bad/1030503/3 "2026-05-31T02:13:51Z")
> [@Dewey\_Finn](#): > > How recently was the installation? Wednesday. I’m planning on calling the service department Monday (although that’s a whole separate issue). ---
**Author:** ![Dewey\_Finn](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/dewey_finn/32/4222_2.png) [@Dewey\_Finn](https://boards.straightdope.com/u/Dewey_Finn)\ **Post date:** [May 31, 2026, 2:19am UTC](https://boards.straightdope.com/t/is-frontier-internet-always-this-bad/1030503/4 "2026-05-31T02:19:43Z")
Good luck with the service call. FYI, Verizon bought Frontier recently; perhaps that will result in better service? ---
**Author:** ![thorny\_locust](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/thorny_locust/32/431_2.png) [@thorny\_locust](https://boards.straightdope.com/u/thorny_locust)\ **Post date:** [May 31, 2026, 2:21am UTC](https://boards.straightdope.com/t/is-frontier-internet-always-this-bad/1030503/5 "2026-05-31T02:21:42Z")
It’s pretty bad here. Unfortunately, so apparently are the other options available to me. We’re supposed to be getting some new county fiberoptic installed. They haven’t gotten around to my area yet, and I’m not entirely sure they’ll be coming up this road, but I’m hoping. ---
**Author:** ![hajario](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/hajario/32/171_2.png) [@hajario](https://boards.straightdope.com/u/hajario)\ **Post date:** [May 31, 2026, 2:56am UTC](https://boards.straightdope.com/t/is-frontier-internet-always-this-bad/1030503/6 "2026-05-31T02:56:55Z")
Where I am we have a choice of Frontier or Cox. I hate Cox so much that I almost ran to the installer and hugged them when I saw my neighborhood was finally getting fiber. Locally Frontier is leagues better than Cox. So obviously it varies by mirco-area. ---
**Author:** ![Little\_Nemo](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/little_nemo/32/3120_2.png) [@Little\_Nemo](https://boards.straightdope.com/u/Little_Nemo)\ **Post date:** [May 31, 2026, 3:35am UTC](https://boards.straightdope.com/t/is-frontier-internet-always-this-bad/1030503/7 "2026-05-31T03:35:30Z")
I hate to tell you guys this but I had fiber installed. ---
**Author:** ![hajario](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/hajario/32/171_2.png) [@hajario](https://boards.straightdope.com/u/hajario)\ **Post date:** [May 31, 2026, 2:02pm UTC](https://boards.straightdope.com/t/is-frontier-internet-always-this-bad/1030503/8 "2026-05-31T14:02:20Z")
I hope you love it as much as I do. I have 1Gig up/1Gig down with Frontier for half the price of Cox for 100M up/500 down. That includes a small discount for bundling with my Verizon cell phone that I had anyway. ---
**Author:** ![PastTense](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/pasttense/32/14550_2.png) [@PastTense](https://boards.straightdope.com/u/PastTense)\ **Post date:** [May 31, 2026, 2:14pm UTC](https://boards.straightdope.com/t/is-frontier-internet-always-this-bad/1030503/9 "2026-05-31T14:14:33Z")
Reddit has all these specialize sub-reddits so you might ask on the frontierfios sub-reddit: > **[Reddit - Please wait for verification](https://www.reddit.com/r/frontierfios/)** ---
**Author:** ![hajario](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/hajario/32/171_2.png) [@hajario](https://boards.straightdope.com/u/hajario)\ **Post date:** [May 31, 2026, 2:16pm UTC](https://boards.straightdope.com/t/is-frontier-internet-always-this-bad/1030503/10 "2026-05-31T14:16:14Z")
Btw, the Cox Communications subreddit is hilarious. Literally nothing but hate. ---
**Author:** ![muldoonthief](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/muldoonthief/32/3188_2.png) [@muldoonthief](https://boards.straightdope.com/u/muldoonthief)\ **Post date:** [June 1, 2026, 12:23pm UTC](https://boards.straightdope.com/t/is-frontier-internet-always-this-bad/1030503/11 "2026-06-01T12:23:12Z")
You should certainly call them, but if you can provide some details on the disconnects we might be able to troubleshoot a bit. Is everything losing its internet connection? For how long? Ethernet & WiFi devices? Did Frontier set up the WiFi network? ---
**Author:** ![Little\_Nemo](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/little_nemo/32/3120_2.png) [@Little\_Nemo](https://boards.straightdope.com/u/Little_Nemo)\ **Post date:** [June 1, 2026, 3:28pm UTC](https://boards.straightdope.com/t/is-frontier-internet-always-this-bad/1030503/12 "2026-06-01T15:28:21Z")
As far as I understand the terms, I don’t have an Ethernet network. I have a WiFi network with one device connected to it; my laptop, which I use in the same room as the modem and router. This was all set up by Frontier. I don’t do anything very complicated on my laptop. I think the most intensive use I make of my signal is watching youtube videos. ---
**Author:** ![muldoonthief](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/muldoonthief/32/3188_2.png) [@muldoonthief](https://boards.straightdope.com/u/muldoonthief)\ **Post date:** [June 1, 2026, 4:05pm UTC](https://boards.straightdope.com/t/is-frontier-internet-always-this-bad/1030503/13 "2026-06-01T16:05:43Z")
If the laptop is in the same room, then yes, they absolutely should replace the equipment what they gave you. There’s no reason you should ever lose the Wifi connection or even have a slowdown. Having said that, if the laptop is immobile and has an ethernet port, and the geometry makes it feasible to do, running a $5 ethernet cable from the laptop to the router will give you a pretty perfect experience. ---
**Author:** ![LSLGuy](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/lslguy/32/5813_2.png) [@LSLGuy](https://boards.straightdope.com/u/LSLGuy)\ **Post date:** [June 1, 2026, 4:07pm UTC](https://boards.straightdope.com/t/is-frontier-internet-always-this-bad/1030503/14 "2026-06-01T16:07:29Z")
Or at least will troubleshoot whether the issue is the Wi-Fi between the laptop and base station or is farther upstream. Which can be useful info. ---
**Author:** ![markn\_1](https://avatars.discourse-cdn.com/v4/letter/m/f9ae1b/32.png) [@markn\_1](https://boards.straightdope.com/u/markn_1)\ **Post date:** [June 1, 2026, 4:44pm UTC](https://boards.straightdope.com/t/is-frontier-internet-always-this-bad/1030503/15 "2026-06-01T16:44:07Z")
Yes, this is the most important piece of information that I don’t think we have yet. If it’s a disconnect between the laptop and the WiFi access point, the problem could be something as simple as local interference with neighbors’ WiFi, and be fixable by changing the WiFI channel. If the problem is between the router and the internet, then it’s something completely different and likely only fixable by Frontier. ---
**Author:** ![gnoitall](https://avatars.discourse-cdn.com/v4/letter/g/bb73d2/32.png) [@gnoitall](https://boards.straightdope.com/u/gnoitall)\ **Post date:** [June 1, 2026, 6:27pm UTC](https://boards.straightdope.com/t/is-frontier-internet-always-this-bad/1030503/16 "2026-06-01T18:27:55Z")
> [@markn\_1](#): > > fixable by changing the WiFI channel. Unless the network-provided router is locked down and you can’t do that. 😠 ---
**Author:** ![Little\_Nemo](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/little_nemo/32/3120_2.png) [@Little\_Nemo](https://boards.straightdope.com/u/Little_Nemo)\ **Post date:** [June 5, 2026, 2:20pm UTC](https://boards.straightdope.com/t/is-frontier-internet-always-this-bad/1030503/17 "2026-06-05T14:20:29Z")
Have you ever tried to make a service call to a company that insists on conducting its service calls via an online chat? When the issue that needs service is the terrible quality of their internet service? Telephones, you idiots. They were invented a hundred and fifty years ago. Taking a five minute break while I decide if I should try to make another service call to Frontier or just go directly to switching to another company. ---
**Author:** ![AHunter3](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/ahunter3/32/368_2.png) [@AHunter3](https://boards.straightdope.com/u/AHunter3)\ **Post date:** [June 5, 2026, 3:30pm UTC](https://boards.straightdope.com/t/is-frontier-internet-always-this-bad/1030503/18 "2026-06-05T15:30:16Z")
> [@Dewey\_Finn](#): > > Verizon bought Frontier recently; perhaps that will result in better service? :snerk snort giggle hiccup: [The Thrills of BabyBell.net DSL Setup](https://boards.straightdope.com/t/the-thrills-of-babybell-net-dsl-setup/23680) [The Thrills of BabyBell.net DSL Setup: The Sequel!](https://boards.straightdope.com/t/the-thrills-of-babybell-net-dsl-setup-the-sequel/67953) [Babybell.net DSL III: STMP Harder](https://boards.straightdope.com/t/babybell-net-dsl-iii-stmp-harder/76976) [Babybell.net DSL Episode IV: A New Opening Crawl](https://boards.straightdope.com/t/babybell-net-dsl-episode-iv-a-new-opening-crawl/542145)