# Is MSN down? (14 May 07) **URL:** \ **Category:** Factual Questions\ **Created:** [May 14, 2007, 12:45pm UTC](https://boards.straightdope.com/t/is-msn-down-14-may-07/404025 "2007-05-14T12:45:20Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![NoCoolUserName](https://avatars.discourse-cdn.com/v4/letter/n/5fc32e/32.png) [@NoCoolUserName](https://boards.straightdope.com/u/NoCoolUserName)\ **Post date:** [May 14, 2007, 12:45pm UTC](https://boards.straightdope.com/t/is-msn-down-14-may-07/404025/1 "2007-05-14T12:45:20Z")
I have been unable to get to MSN or Hotmail for 2 days now. All other sites–The Dope, for instance–I can access fine. Is something going on there, or is it here? ---
**Author:** ![twickster](https://avatars.discourse-cdn.com/v4/letter/t/ec9cab/32.png) [@twickster](https://boards.straightdope.com/u/twickster)\ **Post date:** [May 14, 2007, 12:47pm UTC](https://boards.straightdope.com/t/is-msn-down-14-may-07/404025/2 "2007-05-14T12:47:13Z")
My main email account is at MSN, and I haven’t noticed anything odd. ---
**Author:** ![NBYodo](https://avatars.discourse-cdn.com/v4/letter/n/a9a28c/32.png) [@NBYodo](https://boards.straightdope.com/u/NBYodo)\ **Post date:** [May 14, 2007, 1:02pm UTC](https://boards.straightdope.com/t/is-msn-down-14-may-07/404025/3 "2007-05-14T13:02:26Z")
[QUOTE=NoCoolUserName] I have been unable to get to MSN or Hotmail for 2 days now. All other sites–The Dope, for instance–I can access fine. Is something going on there, or is it here? [/QUOTE] Works fine for me. ---
**Author:** ![Khampelf](https://avatars.discourse-cdn.com/v4/letter/k/8e7dd6/32.png) [@Khampelf](https://boards.straightdope.com/u/Khampelf)\ **Post date:** [May 14, 2007, 1:19pm UTC](https://boards.straightdope.com/t/is-msn-down-14-may-07/404025/4 "2007-05-14T13:19:22Z")
I’ve used hotmail twice this weekend, and I just checked it this monday morning, and it’s fine for me. What did you do to Microsoft? ---
**Author:** ![NoCoolUserName](https://avatars.discourse-cdn.com/v4/letter/n/5fc32e/32.png) [@NoCoolUserName](https://boards.straightdope.com/u/NoCoolUserName)\ **Post date:** [May 14, 2007, 2:33pm UTC](https://boards.straightdope.com/t/is-msn-down-14-may-07/404025/5 "2007-05-14T14:33:58Z")
It’s me then. Firefox goes to [login.live.com](http://login.live.com) when I type in [www.msn.com](http://www.msn.com). Is there something wrong with my login? Hmmm…trying IE, I can get to [msn.com](http://msn.com) but when I click the “Log In” link, it can’t display the page. What is wrong with me? ---
**Author:** ![NoCoolUserName](https://avatars.discourse-cdn.com/v4/letter/n/5fc32e/32.png) [@NoCoolUserName](https://boards.straightdope.com/u/NoCoolUserName)\ **Post date:** [May 14, 2007, 9:37pm UTC](https://boards.straightdope.com/t/is-msn-down-14-may-07/404025/6 "2007-05-14T21:37:36Z")
OK, so I cleared my cache and now I can get to [MSN.com](http://MSN.com) and the login page for Hotmail, but when I log in, it says it can’t display the page. Same behavior on IE and Firefox. From a different computer, I have no trouble, so it’s something on this one. Any guesses what it could be? Thunderbird (my mail client) can’t log in either. I’m stumped. ---
**Author:** ![Mbossa](https://avatars.discourse-cdn.com/v4/letter/m/73ab20/32.png) [@Mbossa](https://boards.straightdope.com/u/Mbossa)\ **Post date:** [May 15, 2007, 6:56am UTC](https://boards.straightdope.com/t/is-msn-down-14-may-07/404025/7 "2007-05-15T06:56:47Z")
What’s the exact wording of the error message? Does it give an HTTP response code (e.g. 401 or 500)? ---
**Author:** ![NoCoolUserName](https://avatars.discourse-cdn.com/v4/letter/n/5fc32e/32.png) [@NoCoolUserName](https://boards.straightdope.com/u/NoCoolUserName)\ **Post date:** [May 15, 2007, 1:49pm UTC](https://boards.straightdope.com/t/is-msn-down-14-may-07/404025/8 "2007-05-15T13:49:58Z")
Firefox: Unable to connect Firefox can’t establish a connection to the server at [login.live.com](http://login.live.com). Internet Explorer: Internet Explorer cannot display the webpage No numbers. ☹ ---
**Author:** ![NoCoolUserName](https://avatars.discourse-cdn.com/v4/letter/n/5fc32e/32.png) [@NoCoolUserName](https://boards.straightdope.com/u/NoCoolUserName)\ **Post date:** [May 15, 2007, 4:35pm UTC](https://boards.straightdope.com/t/is-msn-down-14-may-07/404025/9 "2007-05-15T16:35:14Z")
Problem solved. Norton had freaked out (or gone nuts, or something) and was blocking access to all secure sites. A reboot and manual update and everything is now working properly. Thread closed.