# Is Tapatalk broken? **URL:** \ **Category:** About This Message Board\ **Created:** [January 28, 2017, 5:17pm UTC](https://boards.straightdope.com/t/is-tapatalk-broken/778410 "2017-01-28T17:17:57Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![cwthree](https://avatars.discourse-cdn.com/v4/letter/c/9de0a6/32.png) [@cwthree](https://boards.straightdope.com/u/cwthree)\ **Post date:** [January 28, 2017, 5:17pm UTC](https://boards.straightdope.com/t/is-tapatalk-broken/778410/1 "2017-01-28T17:17:57Z")
The last few days I can’t log in to the board with Tapatalk. If I try to browse the various forums, they appear empty. Has SDMB discontinued its support of Tapatalk? Anyone else having problems? ---
**Author:** ![engineer\_comp\_geek](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/engineer_comp_geek/32/504_2.png) [@engineer\_comp\_geek](https://boards.straightdope.com/u/engineer_comp_geek)\ **Post date:** [January 28, 2017, 6:13pm UTC](https://boards.straightdope.com/t/is-tapatalk-broken/778410/2 "2017-01-28T18:13:38Z")
I just tried it on my tablet and couldn’t connect. As far as I’m aware, nothing has changed on the SDMB side of things. Looks like it’s a tapatalk problem. ---
**Author:** ![EinsteinsHund](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/einsteinshund/32/8400_2.png) [@EinsteinsHund](https://boards.straightdope.com/u/EinsteinsHund)\ **Post date:** [January 28, 2017, 6:28pm UTC](https://boards.straightdope.com/t/is-tapatalk-broken/778410/3 "2017-01-28T18:28:17Z")
Just a data point: I’m posting this with tapatalk and had no recent problems logging in. ---
**Author:** ![Half\_Man\_Half\_Wit](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/half_man_half_wit/32/21766_2.png) [@Half\_Man\_Half\_Wit](https://boards.straightdope.com/u/Half_Man_Half_Wit)\ **Post date:** [January 28, 2017, 7:20pm UTC](https://boards.straightdope.com/t/is-tapatalk-broken/778410/4 "2017-01-28T19:20:01Z")
> [@cwthree](#): > > The last few days I can’t log in to the board with Tapatalk. If I try to browse the various forums, they appear empty. Has SDMB discontinued its support of Tapatalk? Anyone else having problems? I had the problem for some time a while back—deleting the app cache (and maybe also the app data) solved it. ---
**Author:** ![Northern\_Piper](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/northern_piper/32/5304_2.png) [@Northern\_Piper](https://boards.straightdope.com/u/Northern_Piper)\ **Post date:** [January 28, 2017, 8:18pm UTC](https://boards.straightdope.com/t/is-tapatalk-broken/778410/5 "2017-01-28T20:18:29Z")
I’ve not had any troubles all day. ---
**Author:** ![cwthree](https://avatars.discourse-cdn.com/v4/letter/c/9de0a6/32.png) [@cwthree](https://boards.straightdope.com/u/cwthree)\ **Post date:** [January 29, 2017, 4:18pm UTC](https://boards.straightdope.com/t/is-tapatalk-broken/778410/6 "2017-01-29T16:18:40Z")
> [@Half\_Man\_Half\_Wit](#): > > I had the problem for some time a while back—deleting the app cache (and maybe also the app data) solved it. That worked! Thanks! ---
**Author:** ![Northern\_Piper](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/northern_piper/32/5304_2.png) [@Northern\_Piper](https://boards.straightdope.com/u/Northern_Piper)\ **Post date:** [January 30, 2017, 4:27pm UTC](https://boards.straightdope.com/t/is-tapatalk-broken/778410/7 "2017-01-30T16:27:59Z")
> [@Half\_Man\_Half\_Wit](#): > > I had the problem for some time a while back—deleting the app cache (and maybe also the app data) solved it. For future reference, how does one do this? ---
**Author:** ![Shoeless](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/shoeless/32/7099_2.png) [@Shoeless](https://boards.straightdope.com/u/Shoeless)\ **Post date:** [February 2, 2017, 9:06pm UTC](https://boards.straightdope.com/t/is-tapatalk-broken/778410/8 "2017-02-02T21:06:29Z")
I frequently have problems with SDMB forums not loading in Tapatalk. Sometimes if I back out all the way to the front, where I can select the Straight Dope forum again and get back in, I’m good. Sometimes I have to log out of the Straight Dope and log back in and that fixes it. Although sometimes when I do the log out / log back in thing, it will keep making me log in the next three or four times until it finally “remembers” me again. There have been a few times I’ve force stopped the app and cleared the cache, but it’s rare. ---
**Author:** ![Personal](https://avatars.discourse-cdn.com/v4/letter/p/b9bd4f/32.png) [@Personal](https://boards.straightdope.com/u/Personal)\ **Post date:** [February 6, 2017, 4:42pm UTC](https://boards.straightdope.com/t/is-tapatalk-broken/778410/9 "2017-02-06T16:42:08Z")
Sometimes an app will update, and the update borks another feature of the app. Last week. Tapatalk updated on my phone (I have it set to auto-update), and it took away the ability to choose the categories that I wanted displayed when I open it. When this was brought to their attention, I assume, Tapatalk patched it with another update, so everything’s back to normal now. But yes, as others have indicated, in general when I have a Tapatalk issue, I just delete the app’s cache and force stop the app. This usually takes care of any problems. ---
**Author:** ![Half\_Man\_Half\_Wit](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/half_man_half_wit/32/21766_2.png) [@Half\_Man\_Half\_Wit](https://boards.straightdope.com/u/Half_Man_Half_Wit)\ **Post date:** [February 7, 2017, 11:56am UTC](https://boards.straightdope.com/t/is-tapatalk-broken/778410/10 "2017-02-07T11:56:47Z")
> [@Northern\_Piper](#): > > For future reference, how does one do this? Sorry, missed this earlier. It differs a little from phone to phone; on an Android phone, you’ll have to locate the app manager somewhere under settings. There, you can tap on an app, and go to ‘memory’ (or something similar; I’m translating from German). This is where you’ll have the option to wipe cache and/or data. I’d suggest first trying to wipe the cache, as wiping the data will basically reset the app to a blank state, loosing all custom settings, log-ins etc. ---
**Author:** ![Cartooniverse](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/cartooniverse/32/3084_2.png) [@Cartooniverse](https://boards.straightdope.com/u/Cartooniverse)\ **Post date:** [February 8, 2017, 7:39pm UTC](https://boards.straightdope.com/t/is-tapatalk-broken/778410/11 "2017-02-08T19:39:55Z")
My two cents: For the last week or so, when I get an email notify of a new post on a thread I’m subscribed into, when I click the hyperlink, Tapatalk tries to load…and tries…and tries… to no avail. On my cell AND new iPad. If I open the App, as I just did, it opens perfectly and I can navigate. I’ll try clearing the cache within the Apps manager on my phone. Not sure how to do that on the iPad… Sent from my iPad using Tapatalk