# It's time to kick ass at the complex office
**URL:** https://boards.straightdope.com/t/its-time-to-kick-ass-at-the-complex-office/51382
**Category:** The BBQ Pit
**Created:** [January 23, 2001, 11:28am UTC](https://boards.straightdope.com/t/its-time-to-kick-ass-at-the-complex-office/51382 "2001-01-23T11:28:09Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@Lsura](https://boards.straightdope.com/u/Lsura)
#### Post date: [January 23, 2001, 11:28am UTC](https://boards.straightdope.com/t/its-time-to-kick-ass-at-the-complex-office/51382/1 "2001-01-23T11:28:09Z")
Well, at 10AM, when they open, because I’ve learned that calling the “emergency number” does no freaking good at all. So, at 10, I’m calling and giving them a piece of my mind.
What’s wrong, you may ask?
MY FREAKIN’ HOT WATER HEATER HAS GONE OUT AGAIN.
This will make the 4th time in 2 weeks(and last week doesn’t count because I was out of the country and city from Monday the 15th, to Sunday the 21st). So, in the last 9 days that I’ve actually been at home, I’ve had hot water for 5. Post **will** be fixing this today. There will be no more “we’re waiting for a part” or “the maintenance guy will be there in the morning”. Fuck you. This is my hot water we’re talking about. I pay ridiculuous amounts for living in this “luxury apartment complex”. The least you can do is respond promptly at the rare moments when I need maintenance. It really doesn’t happen that often.
Oh, and to the “complex manager”? You can french kiss my ass. The last time I spoke with you about this problem, you said it was fixed, and wouldn’t happen again. How about a new hot water heater, ok? I think that would fix it faster than anything else. Oh, wait-does that come off your bonus because it’s a cost to the property?? boo hoo. I have to _live_ here.
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### Author:  [@Falcon](https://boards.straightdope.com/u/Falcon)
#### Post date: [January 23, 2001, 3:29pm UTC](https://boards.straightdope.com/t/its-time-to-kick-ass-at-the-complex-office/51382/2 "2001-01-23T15:29:46Z")
Ye gads. I’m sorry. That sounds like my LAST apartment complex…took 4 months for them to fix the front door to my building. It then broke again in 2 days. By the time I moved out 6 months later, it STILL wasn’t fixed.
Also in that complex: my hot water heater CAUGHT ON FIRE one night. And I never got a response to calling the emergency number. I finally gave up and just called 911.
Luckily, my new place is SO much better about stuff like that…when my hot water heater broke, a guy came out to fix it at 11:30 at night. The second time it broke (2 days later), they just gave me a new heater.