# ITunes doesn't recognize my IPod anymore **URL:** \ **Category:** Factual Questions\ **Created:** [March 4, 2009, 7:11am UTC](https://boards.straightdope.com/t/itunes-doesnt-recognize-my-ipod-anymore/488253 "2009-03-04T07:11:08Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Typo\_Negative](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/typo_negative/32/484_2.png) [@Typo\_Negative](https://boards.straightdope.com/u/Typo_Negative)\ **Post date:** [March 4, 2009, 7:11am UTC](https://boards.straightdope.com/t/itunes-doesnt-recognize-my-ipod-anymore/488253/1 "2009-03-04T07:11:08Z")
I plug it in and nothing happens. Oh, it charges, all right. It just doesn’t show up in my ITunes anymore. I cannot add or edit anything. I have downloaded the latest ITunes and I have restarted the computer with no relief. Any suggestions? ---
**Author:** ![HongKongFooey](https://avatars.discourse-cdn.com/v4/letter/h/c4cdca/32.png) [@HongKongFooey](https://boards.straightdope.com/u/HongKongFooey)\ **Post date:** [March 4, 2009, 9:22am UTC](https://boards.straightdope.com/t/itunes-doesnt-recognize-my-ipod-anymore/488253/2 "2009-03-04T09:22:08Z")
The first thing to try is a hard reset. Depending on the type of iPod; with a Touch or iphone hold the top button and home button simultaneously until a power-off slider appears. For most of the others I think you hold the center button and top or bottom button on the scroll wheel until the Apple logo appears. ---
**Author:** ![freckafree](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/freckafree/32/3050_2.png) [@freckafree](https://boards.straightdope.com/u/freckafree)\ **Post date:** [March 4, 2009, 2:18pm UTC](https://boards.straightdope.com/t/itunes-doesnt-recognize-my-ipod-anymore/488253/3 "2009-03-04T14:18:08Z")
If the hard reset doesn’t fix the problem, forcing your iPod into disk mode might do the trick. Instructions [here](http://www.methodshop.com/gadgets/ipodsupport/diskmode/index.shtml). ---
**Author:** ![TroutMan](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/troutman/32/6721_2.png) [@TroutMan](https://boards.straightdope.com/u/TroutMan)\ **Post date:** [March 4, 2009, 5:22pm UTC](https://boards.straightdope.com/t/itunes-doesnt-recognize-my-ipod-anymore/488253/4 "2009-03-04T17:22:15Z")
This happened to me, and it was a problem with the Windows service that recognizes the iPod when you connect it. Once I got the service running again, it was fine. Here’s from Apple’s [support site](http://support.apple.com/kb/HT1852) on getting it working with iPod Touch. This bit toward the end about “Verify iPod touch Driver/Service Installation” is probably pretty generic for different iPod types (e.g. the service name might be slightly different). I also sometimes have a problem with two user profiles running on the same computer. If one profile starts first, I sometimes can’t get iTunes to recognize the iPod from the second profile. I resolve by stopping the service, then starting it manually from the second profile. ---
**Author:** ![flyboy](https://avatars.discourse-cdn.com/v4/letter/f/4da419/32.png) [@flyboy](https://boards.straightdope.com/u/flyboy)\ **Post date:** [March 4, 2009, 6:45pm UTC](https://boards.straightdope.com/t/itunes-doesnt-recognize-my-ipod-anymore/488253/5 "2009-03-04T18:45:52Z")
I had this problem with my daughter’s Nano. I tried everything on the iTunes website with no luck. Then on a lark I tried a different USB port (still didn’t work), then updated the driver for it. Somehow that did the trick. I hate iTunes. ---
**Author:** ![BellRungBookShut-CandleSnuffed](https://avatars.discourse-cdn.com/v4/letter/b/bcef8e/32.png) [@BellRungBookShut-CandleSnuffed](https://boards.straightdope.com/u/BellRungBookShut-CandleSnuffed)\ **Post date:** [March 5, 2009, 12:21am UTC](https://boards.straightdope.com/t/itunes-doesnt-recognize-my-ipod-anymore/488253/6 "2009-03-05T00:21:53Z")
> [@flyboy](#): > > I hate iTunes. Sorry, kinda OT, but anyone who hates itunes (like I did) can manage their ipods through winamp. It only takes a bit of config and then you’re free for life! ---
**Author:** ![Typo\_Negative](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/typo_negative/32/484_2.png) [@Typo\_Negative](https://boards.straightdope.com/u/Typo_Negative)\ **Post date:** [March 5, 2009, 1:40am UTC](https://boards.straightdope.com/t/itunes-doesnt-recognize-my-ipod-anymore/488253/7 "2009-03-05T01:40:59Z")
> [@freckafree](#): > > If the hard reset doesn’t fix the problem, forcing your iPod into disk mode might do the trick. Instructions [here](http://www.methodshop.com/gadgets/ipodsupport/diskmode/index.shtml). That did it. Thanks.