# Java problem with Firefox 13.0 **URL:** \ **Category:** Factual Questions\ **Created:** [June 14, 2012, 11:06pm UTC](https://boards.straightdope.com/t/java-problem-with-firefox-13-0/625184 "2012-06-14T23:06:43Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![KarlGauss](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/karlgauss/32/3713_2.png) [@KarlGauss](https://boards.straightdope.com/u/KarlGauss)\ **Post date:** [June 14, 2012, 11:06pm UTC](https://boards.straightdope.com/t/java-problem-with-firefox-13-0/625184/1 "2012-06-14T23:06:43Z")
I apologize in advance if this has been asked before. In fact, I seem to recall a thread recently that might have covered the same question but I can’t find it. I’ve even searched using Google but no luck. In any case, my question is this: Since my most recent update of Firefox (to 13.0), I can’t seem to get Java working properly (or maybe not even at all). As a specific example, if I go to [this game at ChessGames.com](http://www.chessgames.com/perl/chessgame?gid=1670050), in the same place where I should see the chessboard (where the game should be displayed and played out), I get a message saying “a plugin is needed to display this content”. Directly underneath this message is a hyperlink saying “Install plugin”. When I click on it, after a few seconds I get another message, this time saying “no suitable plugins were found”. No further options or suggestions are given. I’m sure this has a simple solution, but ‘simple’ for most people translates as ‘probably impossible’ for me. Can you help me, please? Thanks! ---
**Author:** ![KarlGauss](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/karlgauss/32/3713_2.png) [@KarlGauss](https://boards.straightdope.com/u/KarlGauss)\ **Post date:** [June 14, 2012, 11:12pm UTC](https://boards.straightdope.com/t/java-problem-with-firefox-13-0/625184/2 "2012-06-14T23:12:47Z")
Forgot to say that I am using an iMac with OS 10.5.8. ---
**Author:** ![voltaire](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/voltaire/32/313_2.png) [@voltaire](https://boards.straightdope.com/u/voltaire)\ **Post date:** [June 14, 2012, 11:30pm UTC](https://boards.straightdope.com/t/java-problem-with-firefox-13-0/625184/3 "2012-06-14T23:30:59Z")
I’ve got no experience with Macs, but in FireFox you should try clearing cache under “Options” “Advanced” “Network” - if that doesn’t work, try the Mac equivalent of deleting all Temporary Internet Files, if that even exists as an option somewhere. ETA: Close browser after clearing cache. If you’re going to delete Temp Internet Files, do that with browser closed, then restart. ---
**Author:** ![njtt](https://avatars.discourse-cdn.com/v4/letter/n/ecd19e/32.png) [@njtt](https://boards.straightdope.com/u/njtt)\ **Post date:** [June 14, 2012, 11:45pm UTC](https://boards.straightdope.com/t/java-problem-with-firefox-13-0/625184/4 "2012-06-14T23:45:20Z")
I don’t know about Macs either, and Java (including the page you link to) is working fine for me in FF13. However, what I would do first, in your situation, would be to download a the latest version of Java, and install it (with FF turned off). I went to the [Java.com](http://Java.com) website to check where you should find it, but it seems that Macs have their own way of providing Java updates: > [@](#): > > [Apple supplies their own version of Java. Use the Software Update feature (available on the Apple menu) to check that you have the most up-to-date version of Java for your Mac.](http://java.com/en/download/manual.jsp) I suggest that you try that (if **voltaire** ’s advice didn’t solve things). ---
**Author:** ![KarlGauss](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/karlgauss/32/3713_2.png) [@KarlGauss](https://boards.straightdope.com/u/KarlGauss)\ **Post date:** [June 15, 2012, 3:14am UTC](https://boards.straightdope.com/t/java-problem-with-firefox-13-0/625184/5 "2012-06-15T03:14:23Z")
Thank you. Sorry for disappearing after my OP - something unexpected came up and I needed to leave. I actually tried downloading the latest Java for Mac; evidently I am up to date. I will try the ‘cache clearing’ option. Thanks again! ---
**Author:** ![BigT](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/bigt/32/12044_2.png) [@BigT](https://boards.straightdope.com/u/BigT)\ **Post date:** [June 16, 2012, 8:59am UTC](https://boards.straightdope.com/t/java-problem-with-firefox-13-0/625184/6 "2012-06-16T08:59:29Z")
Well, did it work? As someone who tries to help others with computer problems, I like to try and keep track of recommendations that work. ---
**Author:** ![KarlGauss](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/karlgauss/32/3713_2.png) [@KarlGauss](https://boards.straightdope.com/u/KarlGauss)\ **Post date:** [June 16, 2012, 11:32am UTC](https://boards.straightdope.com/t/java-problem-with-firefox-13-0/625184/7 "2012-06-16T11:32:02Z")
Alas, no. But, everything seems to be fine if I use Chrome - so that’s what I’ve been doing.