# Just got scolded from the chef for a YELP review!

**URL:** <https://boards.straightdope.com/t/just-got-scolded-from-the-chef-for-a-yelp-review/652093>\
**Category:** Miscellaneous and Personal Stuff I Must Share\
**Created:** [March 5, 2013, 3:33pm UTC](https://boards.straightdope.com/t/just-got-scolded-from-the-chef-for-a-yelp-review/652093 "2013-03-05T15:33:17Z")\
**Posts on this page:** 20\
**Page:** 4

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**Author:** ![Reply](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/reply/32/15952_2.png) [@Reply](https://boards.straightdope.com/u/Reply)\
**Post date:** [March 5, 2013, 10:16pm UTC](https://boards.straightdope.com/t/just-got-scolded-from-the-chef-for-a-yelp-review/652093/61 "2013-03-05T22:16:57Z")

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> [@jz78817](#):
>
> can you link us to your yelp review? being able to see what you wrote would better help us understand how out of line the chef was.

I believe this is [the review](http://www.yelp.com/biz/adeles-carson-city#hrid:qkssK7uXkj8Utlcw7R6Myg):

> [@](#):
>
> “Yep, I’ve had much better. I think that Adele’s is relying more on it’s past reputation. Having heard and read good things about this restaurant I was so looking forward to eating there. I was so disappointed. The halibut had scorched herbs and the sauce was separated. The mashed potatoes could have used a bit of salt. The crab cakes were dry and tasteless. Our server was loud and inattentive. Maybe they were having an off day I don’t know, but I will not be going back.”

Seems reasonable enough. It’s not even especially abrasive.

Couldn’t find the owner’s response, though. Maybe he answered in a private message?

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**Author:** ![BottledBlondJeanie](https://avatars.discourse-cdn.com/v4/letter/b/0ea827/32.png) [@BottledBlondJeanie](https://boards.straightdope.com/u/BottledBlondJeanie)\
**Post date:** [March 5, 2013, 11:01pm UTC](https://boards.straightdope.com/t/just-got-scolded-from-the-chef-for-a-yelp-review/652093/62 "2013-03-05T23:01:55Z")

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> [@FrankJBN](#):
>
> A chef would be very foolish to engage in a war of words on a public criticism site.
> 
> That said, when you grill fish, you get scorched herbs. It’s normal.
> 
> You say waiter was loud, restaurant sayd he was waiting on a table of hard of hearing next to you. Cancel out.

Did I miss where it said the fish was grilled?

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**Author:** ![Ferret\_Herder](https://avatars.discourse-cdn.com/v4/letter/f/e47774/32.png) [@Ferret\_Herder](https://boards.straightdope.com/u/Ferret_Herder)\
**Post date:** [March 5, 2013, 11:12pm UTC](https://boards.straightdope.com/t/just-got-scolded-from-the-chef-for-a-yelp-review/652093/63 "2013-03-05T23:12:04Z")

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> [@BottledBlondJeanie](#):
>
> Did I miss where it said the fish was grilled?

And when it’s done such that the whole dish tastes bitter as a result, that’s a failure of the chef, not the diner.

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**Author:** ![Ethilrist](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/ethilrist/32/4604_2.png) [@Ethilrist](https://boards.straightdope.com/u/Ethilrist)\
**Post date:** [March 5, 2013, 11:29pm UTC](https://boards.straightdope.com/t/just-got-scolded-from-the-chef-for-a-yelp-review/652093/64 "2013-03-05T23:29:50Z")

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> [@TriPolar](#):
>
> I am shocked that a chef did not respond to criticism with gratitude.

How about disloyalty with vengeance?

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**Author:** ![Beware\_of\_Doug](https://avatars.discourse-cdn.com/v4/letter/b/278dde/32.png) [@Beware\_of\_Doug](https://boards.straightdope.com/u/Beware_of_Doug)\
**Post date:** [March 6, 2013, 12:50am UTC](https://boards.straightdope.com/t/just-got-scolded-from-the-chef-for-a-yelp-review/652093/65 "2013-03-06T00:50:40Z")

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> [@tdn](#):
>
> That’s my experience as well. I trust the OP in this case, but a lot of times you have to wonder about the character of the negative reviewer. Last year I was trying to decide if I wanted to go to a sort of meditation retreat thing. I only found one review, and it was really bad. By the time I had gotten about page 4 of the review (it was like a 10-page rant), I’d concluded that the reviewer was a whiny complainer. When he said that the owner was a “Godless Liberal Democrat”, I said “sign me up!”
> 
> I also recently read some reviews for an electronic musical gadget. One of them gave the thing one star. He bought one and it wouldn’t turn on. So he bought another one and that wouldn’t turn on either. Apparently he didn’t read page 3 of the manual, entitled “How to turn this unit on.” Anyway he concluded that it was the worst drum machine ever. (It’s not a drum machine.)

This kind of sardonicism may not work outside New York, but one deli there made good on a bad customer review by putting up [this sign](http://redrodger.com/rodger_uploads/worst-meatball.png).

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**Author:** ![kayaker](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/kayaker/32/441_2.png) [@kayaker](https://boards.straightdope.com/u/kayaker)\
**Post date:** [March 6, 2013, 1:40am UTC](https://boards.straightdope.com/t/just-got-scolded-from-the-chef-for-a-yelp-review/652093/66 "2013-03-06T01:40:11Z")

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> [@Beware\_of\_Doug](#):
>
> This kind of sardonicism may not work outside New York, but one deli there made good on a bad customer review by putting up [this sign](http://redrodger.com/rodger_uploads/worst-meatball.png).

Heh. I’d shove aside a blind orphan to get into that place and order a sammich.

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**Author:** ![Morbo](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/morbo/32/389_2.png) [@Morbo](https://boards.straightdope.com/u/Morbo)\
**Post date:** [March 6, 2013, 1:49am UTC](https://boards.straightdope.com/t/just-got-scolded-from-the-chef-for-a-yelp-review/652093/67 "2013-03-06T01:49:00Z")

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I had the owner of a place I frequented ask me one time, like a Customs Agent, if I was “coolbeans28 on Yelp.” When I looked confused and said no, he glared at me the entire time I was in there, ala **Curb Your Enthusiasm**. All I could come up with is that maybe it was because I’d brought my laptop in there before. I don’t go there anymore.

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**Author:** ![Euphonious\_Polemic](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/euphonious_polemic/32/3002_2.png) [@Euphonious\_Polemic](https://boards.straightdope.com/u/Euphonious_Polemic)\
**Post date:** [March 6, 2013, 2:46am UTC](https://boards.straightdope.com/t/just-got-scolded-from-the-chef-for-a-yelp-review/652093/68 "2013-03-06T02:46:23Z")

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Did you complain that the gazpacho soup was cold?

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**Author:** ![Alessan](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/alessan/32/465_2.png) [@Alessan](https://boards.straightdope.com/u/Alessan)\
**Post date:** [March 6, 2013, 5:47am UTC](https://boards.straightdope.com/t/just-got-scolded-from-the-chef-for-a-yelp-review/652093/69 "2013-03-06T05:47:44Z")

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> [@pulykamell](#):
>
> And, depending on the cost, I’m exactly the opposite. Everyone gets one mulligan, unless they actively piss me off (and the response to this review would qualify.) I sometimes afford two mulligans to a place. Even my favorite restaurants have days that are not good as others.

Maybe it’s because I live in a major restaurant city, but there’s always some place I’ve never been to and want to check out. Why should I go to a restaurant that disappointed me instead?

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**Author:** ![Ferret\_Herder](https://avatars.discourse-cdn.com/v4/letter/f/e47774/32.png) [@Ferret\_Herder](https://boards.straightdope.com/u/Ferret_Herder)\
**Post date:** [March 6, 2013, 12:04pm UTC](https://boards.straightdope.com/t/just-got-scolded-from-the-chef-for-a-yelp-review/652093/70 "2013-03-06T12:04:46Z")

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> [@Alessan](#):
>
> Maybe it’s because I live in a major restaurant city, but there’s always some place I’ve never been to and want to check out. Why should I go to a restaurant that disappointed me instead?

Well, **puly** and I are from Chicago which has an insane amount of restaurants, but sometimes you just like a concept and want it to succeed, or you want a particular building in your neighborhood to stay filled and you’re just hoping they get their shit together. Or maybe you’re with someone who really really wants to try it.

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**Author:** ![don\_t\_ask](https://avatars.discourse-cdn.com/v4/letter/d/e68b1a/32.png) [@don\_t\_ask](https://boards.straightdope.com/u/don_t_ask)\
**Post date:** [March 6, 2013, 1:27pm UTC](https://boards.straightdope.com/t/just-got-scolded-from-the-chef-for-a-yelp-review/652093/71 "2013-03-06T13:27:21Z")

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When did they start putting fresh herbs on the Filet-O-Fish?

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**Author:** ![eenerms](https://avatars.discourse-cdn.com/v4/letter/e/cdc98d/32.png) [@eenerms](https://boards.straightdope.com/u/eenerms)\
**Post date:** [March 6, 2013, 2:46pm UTC](https://boards.straightdope.com/t/just-got-scolded-from-the-chef-for-a-yelp-review/652093/72 "2013-03-06T14:46:36Z")

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> [@Reply](#):
>
> I believe this is [the review](http://www.yelp.com/biz/adeles-carson-city#hrid:qkssK7uXkj8Utlcw7R6Myg):  
> Seems reasonable enough. It’s not even especially abrasive.
> 
> Couldn’t find the owner’s response, though. Maybe he answered in a private message?

Yes, it was a private message.

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**Author:** ![eenerms](https://avatars.discourse-cdn.com/v4/letter/e/cdc98d/32.png) [@eenerms](https://boards.straightdope.com/u/eenerms)\
**Post date:** [March 6, 2013, 2:52pm UTC](https://boards.straightdope.com/t/just-got-scolded-from-the-chef-for-a-yelp-review/652093/73 "2013-03-06T14:52:13Z")

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> [@Euphonious\_Polemic](#):
>
> Did you complain that the gazpacho soup was cold?

This is funny, in the nineties I worked at a place that tried to starve “new” thinks, so one summer, I made fresh gazpacho soup for the soup of the day. When it was sent back for being cold the floor manager took it off the bill. No worries. Didn’t think the waitstaff explained it well enough. Provincial town:D

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**Author:** ![eenerms](https://avatars.discourse-cdn.com/v4/letter/e/cdc98d/32.png) [@eenerms](https://boards.straightdope.com/u/eenerms)\
**Post date:** [March 6, 2013, 2:57pm UTC](https://boards.straightdope.com/t/just-got-scolded-from-the-chef-for-a-yelp-review/652093/74 "2013-03-06T14:57:16Z")

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> [@Mosier](#):
>
> So you made a scene?

No, I was polite. I have worked in the restaurant both in the front and back of the house, I even owned a restaurant in my youth. My philosophy of complaining is so the owners know of problems , you can’t fix what you don’t know is wrong.

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**Author:** ![pulykamell](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/pulykamell/32/3166_2.png) [@pulykamell](https://boards.straightdope.com/u/pulykamell)\
**Post date:** [March 6, 2013, 4:02pm UTC](https://boards.straightdope.com/t/just-got-scolded-from-the-chef-for-a-yelp-review/652093/75 "2013-03-06T16:02:36Z")

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> [@Alessan](#):
>
> Maybe it’s because I live in a major restaurant city, but there’s always some place I’ve never been to and want to check out. Why should I go to a restaurant that disappointed me instead?

**Ferret Herder** hit the main points for me, but I’ll add to that I trust my friends’ recommendations. Yes, there have been places that people raved about that I have a more tepid opinion of but, for the most part, the friends from whom I take recommendations have very similar tastes to me. (So, not Yelp reviews.)

A number of my favorite restaurants became so after an initial so-so visit, and I’m glad I went there again. There’s very few restaurants I LOVE and visit semi-regularly, so I’m happy I stuck with them.

I mean, I don’t visit every restaurant I go to more than once, not at all. There’s not enough time in the world to do that here. But if it comes recommended from a trusted source (which is how I usually find restaurants), I’ll give them at least two shots.

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**Author:** ![ZipperJJ](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/zipperjj/32/211_2.png) [@ZipperJJ](https://boards.straightdope.com/u/ZipperJJ)\
**Post date:** [March 6, 2013, 4:22pm UTC](https://boards.straightdope.com/t/just-got-scolded-from-the-chef-for-a-yelp-review/652093/76 "2013-03-06T16:22:49Z")

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If you’re a fan of _Kitchen Nightmares_, none of this is surprising - from the shoddy workmanship in the food in an expensive restaurant, to the explosive reaction of the chef to customer comments (which is contrary to the manager’s reaction.) This is basically how every episode plays out.

Also the chef is sitting around wondering where all the customers are and saying he’s never gotten a complaint about the food ever.

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**Author:** ![lost4life](https://avatars.discourse-cdn.com/v4/letter/l/c4cdca/32.png) [@lost4life](https://boards.straightdope.com/u/lost4life)\
**Post date:** [March 6, 2013, 4:56pm UTC](https://boards.straightdope.com/t/just-got-scolded-from-the-chef-for-a-yelp-review/652093/77 "2013-03-06T16:56:08Z")

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> [@tdn](#):
>
> Did you post about that place previously? This sounds really familiar.

Hmmm, not that I recall, but who knows.

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**Author:** ![Drunky\_Smurf](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/drunky_smurf/32/449_2.png) [@Drunky\_Smurf](https://boards.straightdope.com/u/Drunky_Smurf)\
**Post date:** [March 6, 2013, 5:58pm UTC](https://boards.straightdope.com/t/just-got-scolded-from-the-chef-for-a-yelp-review/652093/78 "2013-03-06T17:58:19Z")

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> [@Mosier](#):
>
> So you made a scene?

There’s no need to project how you act onto other people.

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**Author:** ![Mgalindo13](https://avatars.discourse-cdn.com/v4/letter/m/ea5d25/32.png) [@Mgalindo13](https://boards.straightdope.com/u/Mgalindo13)\
**Post date:** [March 6, 2013, 8:06pm UTC](https://boards.straightdope.com/t/just-got-scolded-from-the-chef-for-a-yelp-review/652093/79 "2013-03-06T20:06:22Z")

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\<post deleted\>

I see the answer posted, didn’t refresh before I posted.

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**Author:** ![Mgalindo13](https://avatars.discourse-cdn.com/v4/letter/m/ea5d25/32.png) [@Mgalindo13](https://boards.straightdope.com/u/Mgalindo13)\
**Post date:** [March 6, 2013, 8:13pm UTC](https://boards.straightdope.com/t/just-got-scolded-from-the-chef-for-a-yelp-review/652093/80 "2013-03-06T20:13:40Z")

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> [@eenerms](#):
>
> This is funny, in the nineties I worked at a place that tried to starve “new” thinks, so one summer, I made fresh gazpacho soup for the soup of the day. When it was sent back for being cold the floor manager took it off the bill. No worries. Didn’t think the waitstaff explained it well enough. Provincial town:D

Out of curiosity, why not mention in the review that you spoke to management and they were polite and offered free drinks?

If I were the owner/manager, I would be upset if I thought I handled your concerns and you wrote a review that didn’t even mention that you spoke to me.

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