In my experience, they will not pay the bills until the questions are answered. It’s not for the benefit of having care. It’s for the benefit of having insurance.
Can confirm that, and if we already paid a bill we will will recoup the payment.
If people haven’t cooperated at the beginning they normally do when they start getting doctor and hospital bills from their denied claims.
Answer the subrogation letter. It doesn’t mean they think YOU didn’t anything wrong; they’re trying to establish if the injury care should be paid for by another insurance.
I get repeated subrogation letters every time I’m treated for spinal stenosis, which wasn’t caused by any injury. I tell them it’s an idiopathic condition, no injury associated, and they go away.