Not at all. You must have missed the part that I mentioned that the manufacturer is liable for design defects.
Here is a common situation that I deal with on a weekly, if not daily, basis. Just so that you know that I am not making this up, some of the manufacturers whose products my company is a franchised distributor for are Square D, Tyco, Panduit, and Fluke, among several others. You probably run into products that these companies manufacture, on a daily basis, and not even know it.
First, let me say that being a franchised distributor means that you first have to pass several serious quality hurdles, and be subject to random inspections, before you are allowed to sell their products. But that is just a given in the market that I work in. With that out of the way, let’s continue.
To keep it simple, let’s use a common situation that I deal with. Manufacturer (A) sells 1000 widgets to my company (B). We are a distributor, so we sell 100 widgets each to 10 different companies ©. Some of these companies are OEM (Original Equipment Manufacturers) who incorporate the product into another product which they manufacture and sell in a different market. However, some of the Cs simply repackage and resell the products to other customers (D).
So, let’s say that customer D.3 gets 10 widgets from C.9. 5 of those 10 widgets blow up and kill people…
I must interject that I have never actually overseen a situation where a product exploded and killed someone, mostly because the products that we resell are small electronic components that are mostly harmless. This is simply hyperbole for this thread. I have, however, seen this type of situation lead to corrections that cost millions of dollar for one company, and I have seen this situation bankrupt companies. Carry on…
…The first thing is too follow the Paper Trail. Well, in this situation, which isn’t unusual, the Paper Trail leads back to company C.9. The product was fine when it left A. It was fine when it left B. The other 9 Cs had no problem from their customers, so by process of elimination, something occurred at C.9 that caused the product to blow up and kill people.
This happens on a regular basis with scores of companies. How can you hold the manufacturer liable for this?
Again, the exception is a design defect. Of course, the manufacturer is liable for a design defect.