My sister-in-law, a registered nurse, has requested that the state licensing board not disclose her name to third parties, per its “opt out” privacy standard.
Despite sending the board several letters, e-mails, and telephone calls in which the personnel each time claimed to have flagged her name–even when she has been on the telephone with them–yesterday the office informed her that her file had never been flagged for non-disclosure, meaning that her identifying information had been sold to third parties, despite her written request that this not be done. To make matters worse, she has been stalked by a former patient and had asked the board to conceal all pertinent information for this very reason.
Problem is, on several earlier occassions, this same board insisted they had taken care of matters and flagged her file, when this never happened. Today they said they had corrected the matter, but their claim is no more believable than earlier ones.
She wants them to detail this in writing. In the meantime, does she have any legal recourse? Can she sue a government regulatory board for privacy violation?