# Lenovo Cancelling Orders?

**URL:** <https://boards.straightdope.com/t/lenovo-cancelling-orders/801008>\
**Category:** Factual Questions\
**Created:** [November 8, 2017, 12:11am UTC](https://boards.straightdope.com/t/lenovo-cancelling-orders/801008 "2017-11-08T00:11:21Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Mdcastle](https://avatars.discourse-cdn.com/v4/letter/m/958977/32.png) [@Mdcastle](https://boards.straightdope.com/u/Mdcastle)\
**Post date:** [November 8, 2017, 12:11am UTC](https://boards.straightdope.com/t/lenovo-cancelling-orders/801008/1 "2017-11-08T00:11:21Z")

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Three weeks ago I ordered a Y-520 laptop from Lenovo. Today they finally sent me an email acknowledging the order. Then a few hours later another email cancelling it without explanation. Normally when I enter my credit card information incorrectly online I get a phone call from the company that wants my business.

Anyone else have this happen from Lenovo? Did I enter my card wrong or is it maybe a supply problem on their end?

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**Author:** ![PastTense](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/pasttense/32/14550_2.png) [@PastTense](https://boards.straightdope.com/u/PastTense)\
**Post date:** [November 8, 2017, 12:47am UTC](https://boards.straightdope.com/t/lenovo-cancelling-orders/801008/2 "2017-11-08T00:47:41Z")

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Have you considered getting it from a reseller such as Amazon or elsewhere:  
[https://www.google.com/search?num=100&tbm=shop&q=Lenovo+Y-520+laptop&oq=Lenovo+Y-520+laptop](https://www.google.com/search?num=100&tbm=shop&q=Lenovo+Y-520+laptop&oq=Lenovo+Y-520+laptop)

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**Author:** ![Atamasama](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/atamasama/32/12961_2.png) [@Atamasama](https://boards.straightdope.com/u/Atamasama)\
**Post date:** [November 8, 2017, 12:54am UTC](https://boards.straightdope.com/t/lenovo-cancelling-orders/801008/3 "2017-11-08T00:54:35Z")

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This article is from 2013 so I guess this problem isn’t new.

> **[Lenovo Keeps Canceling Your Thinkpad Order, Forgets To Tell You](https://consumerist.com/2013/01/17/lenovo-keeps-canceling-your-thinkpad-order-forgets-to-tell-you/)**
>
> Alejandro wants to buy a Lenovo Thinkpad, but Lenovo doesn’t think he should have one. Well, that’s not quite fair: maybe it’s nothing personal about Alejandro. All he knows is th…

Here’s a Reddit thread that’s more recent:

> **[r/thinkpad - (HELP!) Order suddenly got cancelled?](https://www.reddit.com/r/thinkpad/comments/5j7fm6/help_order_suddenly_got_cancelled/)**
>
> 3 votes and 8 comments so far on Reddit

And if you just Google “Lenovo canceled my order” you’ll get many more examples.

Apparently their policy is that if they get too high of a demand for a product and they realize they won’t get it to you in the time you were promised, they will automatically cancel it.