The meat-packing industry example is pretty compelling, I must admit. OTOH, it also proves the case that “less safe is cheaper”. But, yes, I can see how a big industry could use the fact that smaller competitors might not be able to comply with byzantine systems of regulations to clobber their smaller competitors.
As to corporations growing to behemoth proportions due to being able to provide the best service…
I have sort of a half-assed theory about that, from my observations of Wal-Mart, Boyd Gaming, Inc. and Station Casinos.
They grow to their giant size because of the hard work and innovation of guys like Sam Walton, Sam Boyd and Frank Fertitta, the First (no, really, there’s a FF the 2nd and 3rd…). They build their empires by providing their customers with the best possible product, service, gaming experience, whatever at the best possible price. They also treat their employees very well, because having actually had to work to build their companies, they understand that it is the front-line workers that make the company a good place to do business.
Then Sam Walton, Sam Boyd and FFtheF dies, and Rob Walton, Bill Boyd and Frank Fertitta II takes over. He has inherited what he sees as this gigantic cash cow, only looks at the bottom line, doesn’t see the actual work involved in running this gigantic beast. So they start trying to cut costs by trimming wages and benefits for workers, cutting staff as much as they can get away with, cutting back on comps in the case of casinos. They try to minimize outgo because they don’t see it as an investment in generating income. So the workers are miserable, and there aren’t enough of them to get the job done, customer service suffers…
Becky Binion-Behnan basically ran the Horseshoe into the ground by trying to cut operating costs. She cut costs to the point that nobody wanted to play there anymore. Eventually the gummint shut the place down, with a little help from the Culinary Union- seems health insurance premiums were being deducted from paychecks but not being sent along to the insurance companies. It was eventually sold to another company. Harrah’s is managing it for the time being, and Harrah’s has a reputation for being an extremely unpleasant company to work for…
Anyhoo, I’m also a big advocate of local production of goods, and, as far as possible, people selling the goods they produce themselves. I have some lovely handmade rosaries I’d like to be able to take downtown and hang out in front of a church when noon mass is letting out to sell them, but I don’t have a license to do so, and really can’t afford one right now. I have exactly one dollar to my name at just this moment. But yeah, that would be an advantage of scaling back government regulations as far as business licensing was concerned. Folks who made handicraft type stuff could set up a little stand on the sidewalk or wander around with a little basket and sell their wares.
