It was included as part of the package. MY insurance for day-to-day doesn’t have roadside assistance (I have the number of a local tow service on my phone for that - they once hauled my busted down truck and me home at 1 am one night/morning so it works for me). As I was making a 500 mile road trip in said rental I thought covering for the possibility of breaking down far away from home was a good idea.
I don’t think you understand - a perfectly mechanically sound vehicle can still come to grief on the road. Someone could hit you. Something could fall off a vehicle ahead of you and hit what you’re driving. A mechanical part could fail. Debris on the road could result in a flat tire.
Roadside assistance means that the car rental company (or their insurance) will pay for a tow and you don’t have to. You don’t even have to find local assistance, you call the rental company’s help line and THEY find whatever assistance is needed.
It’s such a nice benefit that many non-rental-agency car insurance offers it as an option. Anyone who travels a lot away from home might want to purchase such coverage. If you already have such coverage you don’t want to purchase duplicate coverage from the rental agency. If you don’t have such coverage (I don’t) and you’re making a long trip you might want to have such coverage for the trip.
I fail to see including that in the insurance makes anyone an “asshole”. They give you the option to use your own resources to cover these contingencies no one is forcing you to take it. If you want to roll the dice and take a trip without coverage that’s YOU putting yourself in the position that you have to pay for help all on your own.
My vehicle insurance covers two items - a car and a pickup truck - at around $2.45 a day total so, yay me, I’m doing better than average in that sense. But, as I have pointed out, I have minimal insurance (basically, liability in case someone sues me). If I want to increase the coverage to include things like “me driving someone else’s car” that’s going to increase my daily costs. Assuming that increases my costs to “average” that’s $1.45 per day, or an additional $529.25 per year. Versus paying, say $70 for a week of coverage through the car rental company. If I only take 1 extensive road trip per year, and that trip is one week long it actually IS cheaper, over the course of the year, for me to pay for the “expensive” car rental insurance for that week and keep my reduced insurance for the rest of the year. If I was taking a week long road trip once a month then no, it’s not a good deal to take the rental agency’s insurance, I would upgrade my own insurance. If I had a credit card that covered me if I used it to rent a car I’d run a new calculation but I’m guessing that the result would be “use the card’s insurance for car rental, keep the minimal insurance for day-to-day”.
Saying “don’t take the agency’s car insurance” is a good rule of thumb because most people have a more extensive day-to-day insurance coverage than I do. Still, it’s not a bad idea to review what your own insurance actually covers from time to time.
(Yes, my car insurance ONLY covers liability - the physical objects have no insurance. Any damage comes out of my pocket. I never have to worry about a deductible because I don’t have one. I have a savings account sufficient to cover repairs up to two-three times the blue book value of either vehicle so in that area I’m “self-insured” and will either pay to get a vehicle repaired or replace it, whichever makes more economic sense. Or maybe not repair it and simply go to one vehicle.)
There’s another situation where using the rental agency’s insurance makes a lot of sense. If you don’t own a car at all (and for the 15 years I lived in Chicago I didn’t) then you almost certainly don’t have car insurance at all. Which will save you a lot of money over the course of the year, but if you then rent a car you have NO insurance unless you take the rental agency’s policy. Which, yes, is more expensive on a per diem basis than having your own, but if you only take a single 1 week trip via car rental that is $70 (or maybe even $100 if they offer a deluxe policy) vs. $1400 for a year of average car insurance. Which is cheaper over the course the year? The “expensive” insurance for just the week you need it, or paying for a standard policy for a year?
I’ll be the first to admit my situation is not average for an American. Most people don’t need and shouldn’t take the car rental agency’s insurance. That’s fine. But there are quite a few people for whom it’s a good option, including me at this point in my life. Two years from now - who knows? Maybe my situation will have changed.