# Mail links not working in Firefox

**URL:** <https://boards.straightdope.com/t/mail-links-not-working-in-firefox/325809>\
**Category:** Factual Questions\
**Created:** [October 11, 2005, 10:08pm UTC](https://boards.straightdope.com/t/mail-links-not-working-in-firefox/325809 "2005-10-11T22:08:45Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Mr.Blue\_Sky](https://avatars.discourse-cdn.com/v4/letter/m/d26b3c/32.png) [@Mr.Blue\_Sky](https://boards.straightdope.com/u/Mr.Blue_Sky)\
**Post date:** [October 11, 2005, 10:08pm UTC](https://boards.straightdope.com/t/mail-links-not-working-in-firefox/325809/1 "2005-10-11T22:08:45Z")

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I use Firefox 1.0.7 and Thunderbird 1.0. Whenever I click on a mailbox link on a site or use the File\>Send Link option, nothing happens. I haven’t made any changes in either program and both are cleared through the firewall (Zone Alarm Pro).

What gives?

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**Author:** ![Number](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/number/32/242_2.png) [@Number](https://boards.straightdope.com/u/Number)\
**Post date:** [October 11, 2005, 11:33pm UTC](https://boards.straightdope.com/t/mail-links-not-working-in-firefox/325809/2 "2005-10-11T23:33:21Z")

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> [@Mr. Blue Sky](#):
>
> I use Firefox 1.0.7 and Thunderbird 1.0. Whenever I click on a mailbox link on a site or use the File\>Send Link option, nothing happens. I haven’t made any changes in either program and both are cleared through the firewall (Zone Alarm Pro).

Go to **Start|Settings|Control Panel|Internet Options** , click the **Programs** tab, and make sure that Thunderbird is selected as your default E-mail program.

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**Author:** ![Mr.Blue\_Sky](https://avatars.discourse-cdn.com/v4/letter/m/d26b3c/32.png) [@Mr.Blue\_Sky](https://boards.straightdope.com/u/Mr.Blue_Sky)\
**Post date:** [October 12, 2005, 12:01am UTC](https://boards.straightdope.com/t/mail-links-not-working-in-firefox/325809/3 "2005-10-12T00:01:50Z")

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> [@Number](#):
>
> Go to **Start|Settings|Control Panel|Internet Options** , click the **Programs** tab, and make sure that Thunderbird is selected as your default E-mail program.

It is.

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**Author:** ![Number](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/number/32/242_2.png) [@Number](https://boards.straightdope.com/u/Number)\
**Post date:** [October 12, 2005, 1:33am UTC](https://boards.straightdope.com/t/mail-links-not-working-in-firefox/325809/4 "2005-10-12T01:33:46Z")

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Try changing it to something else, hitting **Apply** , then changing it back.

You could also make the changes suggested [here](http://www.mozilla.org/support/firefox/faq#email), though they don’t seem to apply perfectly to your situation.

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**Author:** ![Mr.Blue\_Sky](https://avatars.discourse-cdn.com/v4/letter/m/d26b3c/32.png) [@Mr.Blue\_Sky](https://boards.straightdope.com/u/Mr.Blue_Sky)\
**Post date:** [October 12, 2005, 1:56am UTC](https://boards.straightdope.com/t/mail-links-not-working-in-firefox/325809/5 "2005-10-12T01:56:17Z")

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> [@Number](#):
>
> Try changing it to something else, hitting **Apply** , then changing it back.
> 
> You could also make the changes suggested [here](http://www.mozilla.org/support/firefox/faq#email), though they don’t seem to apply perfectly to your situation.

I checked that and it looks like it supposed to, but the mail still doesn’t work.

Thanks for the idea, though.

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**Author:** ![Mr.Blue\_Sky](https://avatars.discourse-cdn.com/v4/letter/m/d26b3c/32.png) [@Mr.Blue\_Sky](https://boards.straightdope.com/u/Mr.Blue_Sky)\
**Post date:** [October 12, 2005, 2:01am UTC](https://boards.straightdope.com/t/mail-links-not-working-in-firefox/325809/6 "2005-10-12T02:01:53Z")

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I also tried switching the default email program to Outlook Express and back again - still nada.

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<div class="post-metadata">

**Author:** ![Mr.Blue\_Sky](https://avatars.discourse-cdn.com/v4/letter/m/d26b3c/32.png) [@Mr.Blue\_Sky](https://boards.straightdope.com/u/Mr.Blue_Sky)\
**Post date:** [October 12, 2005, 2:10am UTC](https://boards.straightdope.com/t/mail-links-not-working-in-firefox/325809/7 "2005-10-12T02:10:54Z")

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Hmmmm…I uninstalled 1.0.7 and reinstalled 1.0.6 and now everything works!
