# MailChimp Question **URL:** \ **Category:** Factual Questions\ **Created:** [January 10, 2019, 5:09pm UTC](https://boards.straightdope.com/t/mailchimp-question/827539 "2019-01-10T17:09:13Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![dolphinboy](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/dolphinboy/32/330_2.png) [@dolphinboy](https://boards.straightdope.com/u/dolphinboy)\ **Post date:** [January 10, 2019, 5:09pm UTC](https://boards.straightdope.com/t/mailchimp-question/827539/1 "2019-01-10T17:09:13Z")
I have been using MailChimp for free for a few years now and have a list with scores of email addresses on it I use every few months. Last month my cell phone number changed and now it tries to send a two-factor authentication code to my old cell phone number and fails. I need to have the number updated, but there is no way to contact support without purchasing a plan which as a non-profit I am loath to do. So I am stuck. No way to contact MailChimp to change the phone number, and no way to actually get in and use product. Before I give up completely are there any ideas to get around this? Two-factor authentication is great, but only if you can update your phone number if it changes… ---
**Author:** ![control-z](https://avatars.discourse-cdn.com/v4/letter/c/eada6e/32.png) [@control-z](https://boards.straightdope.com/u/control-z)\ **Post date:** [January 10, 2019, 6:29pm UTC](https://boards.straightdope.com/t/mailchimp-question/827539/2 "2019-01-10T18:29:23Z")
Sign up anew with your new cell phone number?