# Mass Effect 2 DLC issue **URL:** \ **Category:** The Game Room\ **Created:** [October 27, 2011, 3:08pm UTC](https://boards.straightdope.com/t/mass-effect-2-dlc-issue/600968 "2011-10-27T15:08:18Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Ike\_Witt](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/ike_witt/32/283_2.png) [@Ike\_Witt](https://boards.straightdope.com/u/Ike_Witt)\ **Post date:** [October 27, 2011, 3:08pm UTC](https://boards.straightdope.com/t/mass-effect-2-dlc-issue/600968/1 "2011-10-27T15:08:18Z")
I just recently got a new spiffy and speedy computer and have been downloading all my old stuff onto it. I’ve been playing Mass Effect and Mass Effect 2 again (getting ready for ME3). However, I can’t access the DLC that I have previously purchased. I own the game on Steam and I can find the Digital Deluxe Promo Key and Digital Deluxe Cerberus Key, on Steam, but I am not getting the extra armor and weapons I should have. I also can’t recruit that asshole assassin either. I went to the EA website to try and redeem the codes, but it says they already have been used (which I knew). So, I how do I get back the stuff I’ve already bought? ---
**Author:** ![Kinthalis](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/kinthalis/32/16084_2.png) [@Kinthalis](https://boards.straightdope.com/u/Kinthalis)\ **Post date:** [October 27, 2011, 3:24pm UTC](https://boards.straightdope.com/t/mass-effect-2-dlc-issue/600968/2 "2011-10-27T15:24:12Z")
Gotta love EA and Bioware and their incredible effort to make things difficult for PC gamers. All your DLC should be in your bioware account. Go to: [http://social.bioware.com](http://social.bioware.com) and log in to the same account you used to register the game the first time around. Then, on the left menu go to Profile -\> your registered content. It should all be there. Why this can’t be done inside the game itself, or better, have steam automatically give you your DLC? Well, that would be too simple. EA and Bioware wants us to be willing to jump through hoops to prove how big fans we are. Jump! ---
**Author:** ![Mr.Kobayashi](https://avatars.discourse-cdn.com/v4/letter/m/4af34b/32.png) [@Mr.Kobayashi](https://boards.straightdope.com/u/Mr.Kobayashi)\ **Post date:** [October 27, 2011, 3:25pm UTC](https://boards.straightdope.com/t/mass-effect-2-dlc-issue/600968/3 "2011-10-27T15:25:31Z")
Have you tried verifying the integrity of the game cache? In your Steam library, right click the game and click properties, local files, verify integrity of game cache (can take a while). Steam should check your game files and compare them with what you should have, if you don’t have something it’ll redownload it. You can also check if Steam knows you have the DLC, - properties, DLC. It’ll list what you’ve got and how you got it. ---
**Author:** ![Enilno](https://avatars.discourse-cdn.com/v4/letter/e/58f4c7/32.png) [@Enilno](https://boards.straightdope.com/u/Enilno)\ **Post date:** [October 27, 2011, 3:28pm UTC](https://boards.straightdope.com/t/mass-effect-2-dlc-issue/600968/4 "2011-10-27T15:28:10Z")
What **Kinthalis** said. The DLC is not accessible via steam, the only way to get them is from the Bioware site. Also, you have to make sure you’re logged in your EA account ingame, or you won’t be able to access the DLC. ---
**Author:** ![D\_Odds](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/d_odds/32/2882_2.png) [@D\_Odds](https://boards.straightdope.com/u/D_Odds)\ **Post date:** [October 27, 2011, 3:41pm UTC](https://boards.straightdope.com/t/mass-effect-2-dlc-issue/600968/5 "2011-10-27T15:41:52Z")
> [@Kinthalis](#): > > EA and Bioware wants us to be willing to jump through hoops to prove how big fans we are. > > Jump! Most likely, EA is the villian, not Bioware. EA is the 500# gorilla in this relationship, and has a history of doing their best to ensure legitimate paying customers are treated like criminal scum. ---
**Author:** ![Ike\_Witt](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/ike_witt/32/283_2.png) [@Ike\_Witt](https://boards.straightdope.com/u/Ike_Witt)\ **Post date:** [October 27, 2011, 11:12pm UTC](https://boards.straightdope.com/t/mass-effect-2-dlc-issue/600968/6 "2011-10-27T23:12:39Z")
> [@Kinthalis](#): > > Go to: [http://social.bioware.com](http://social.bioware.com) and log in to the same account you used to register the game the first time around. > > Then, on the left menu go to Profile -\> your registered content. It should all be there. > > Why this can’t be done inside the game itself, or better, have steam automatically give you your DLC? Thanks so very much. Everything is there, but yeah why doesn’t it just come through Steam? ---
**Author:** ![smiling\_bandit](https://avatars.discourse-cdn.com/v4/letter/s/e9a140/32.png) [@smiling\_bandit](https://boards.straightdope.com/u/smiling_bandit)\ **Post date:** [October 28, 2011, 12:22am UTC](https://boards.straightdope.com/t/mass-effect-2-dlc-issue/600968/7 "2011-10-28T00:22:43Z")
> [@D\_Odds](#): > > Most likely, EA is the villian, not Bioware. EA is the 500# gorilla in this relationship, and has a history of doing their best to ensure legitimate paying customers are treated like criminal scum. Not in this case. This is something Bioware’s done before, and evidently just didn’t think things through. Putting ME2 on Steam happened well after its release, and like many Steam games, the creators don’t always take the time to make any sensible changes.