Math question

It’s not supposed to be 2 cents, it’s written correctly as “.002”.

The story is that there have been several people recently who were quoted (by Verizon) a rate of .002 cents per kilobyte. Their bill ended up based on .002 dollars per kilobyte instead.

A lot of confusion has resulted. In particular, a 23 minute recording of a customer talking with a Verizon employee who is confused over the difference between .002 dollars and .002 cents: