Contact AARP?
Can I soapbox for a second? Since I figure most people reading this are either insurance professionals or people who are in AARPs demographic. Dreamregent gave a good response to this actual question already so if you will indulge me: (ahem)
AARP IS A MARKETING ORGANIZATION WHO’S PRIMARY PURPOSE IS TO SELL STUFF TO SENIORS. DO NOT GO TO THEM FOR ADVICE!!!
Okay, got that out of my system. Aarp does good stuff as an advocacy organization. But they are not the place to turn to for advice on anything else. They sell their endorsement to the highest bidder. On the other hand calling Medicare directly is actually a really great experience. Don’t call during business hours, but they are open 24/7 and if you call at like 8 or 9pm eastern things are usually pretty slow. They are actually neutral and usually fairly knowledgeable.