I worked in retail in a MegaHell for two years.
Those places are a magnet for interesting people.
I worked in the bakery (#2 in sales for the store) which was managed by a hot 50 year bi-polar woman who also managed the Deli (#1 in sales for the store) and the Cheese Wall (#3 in sales). Too big of a job for one manager.
I’m pretty sure if she were given the job of managing the broom cupboard she would have burst into tears on a regular basis, like she did with her own job. She was the reason I quit.
But, this isn’t about her.
It’s about X.
X was retarded or at least very low IQ. He wasn’t Down Syndrome. He wore two hearing aids and had to be the most surly retard I have ever encountered. ( I’ve been in group homes, I have a shirttail relative that is retarded. I’ve worked with them. I’m no expert, but I decided he wasn’t Full Retard pretty early on. There was some issues, but I was so busy trying to work my department with A retard, a life time Special ed student and a geriatric that I didn’t have any time to diagnose his problem.)
X knew he could get away with just about anything and what he would do is punch in at 9am, go to his job and be sent off on an errand and then punch out for lunch 45 minutes later and it would be hours before he would be back in your area again. He would wander the store talking to people or hiding in the two different break rooms. Sometimes taking naps. Then, after maybe three hours of this, he would punch out and go home. He had done this for years. He even had a liscense to drive, which blew my mind.
When he had to work directly with me, I would give him the easiest job to do on a Baking Day. ( Every day was a baking day, but some days were more jammed than others.) His job was to open a box of frozen cookies and count out 24 cookies on a baking sheet and put it on the baking rack. I could do 20-25 sheets in probably 10 minutes without interruption. In 25 minutes I could load up two rolling racks Every sheet he did was wrong and took him all day. ALL DAY. ALL DAY.
I decided his problem wasn’t that he was retarded, but probably very learning disabled at least with numbers. He was playing the system and just pissing off anyone who worked with him. And he was surly most of the time. When I got annoyed at this lack of help ( I am not there to babysit someone, I would send him over to the deli. I usually ended up sending the other special ed girl who was REALLY SLOW over to deli, because I worked twice as fast without her around.) Anyone who was a tard went to the deli, eventually. Our cake decorators (two of them, who were lovely ladies who did help me if I was crammed packed if they weren’t crammed, which was all the time.) use to make bets on how long it would be before X or Y were sent over to the deli because I moved faster without them around.
Anyways. I eventually told my direct supervisor that X and Y were totally useless and don’t schedule them anymore with me. Losing me would suck because she wouldn’t be able to hide in the backroom anymore avoiding her workers. (She caused devestation in every department in every store she worked at for over 23 years.)
So,off to the deli he went, where I would get flipped off from the ladies over there for having to babysit him when he wasn’t wandering the store or punching out after only a 45 min. work day.
Then one day I came in and noticed X wasn’t there. " He punch out after a 15 minute work day or what?"
" He got fired."
“The union allowed this?” says I, knowing the union protected guys like this and yet my complaints about him and the other Special Ed Girl fell on deaf ears.
“Oh I guess falling alseep on a flat top cart in plain view of customers. The manager ( the only manager who actually was a decent fellow in a world of Corporate Tools) fired him on the spot.”