I’ve written about the Boss From Hellbefore, but I quit two jobs in the middle of a shift twice, both in high school.
First was a summer job at a local gas stand / convenience store that served pizzas in the evenings. Two people handled the evening shifts on Thursday, Friday, and Saturday. Sunday was just as busy as the preceding three days, but corporate refused to authorize a second person.
The regional manager (i.e., our store manager’s boss) was a First-class Bitch. She clearly saw herself as some sort of Carly Fiorina-esque business person - as if being a manager for some shit-ass chain of gas stations was something impressive. She would berate the store manager, and god forbid any of the underlings at the store actually make eye contact. If you were in her way, she would start shouting - “I’m not paying you to stand around!”. Mean, abrasive, rude, condescending - and those were her charm points.
One Sunday, I’m working the evening shift. For some reason the regional manager is there. It’s really busy, and there are lines at the register because you have to run back to the kitchen to make pizzas when an order comes through. This place didn’t deliver - pick up only - but the pizza is free if it wasn’t ready to deliver within 30mn. And we used to get holy hell if we were late with the pizzas, so the store manager told us it was better to have a line at the register then give away free pizza.
So while I’m rushing to get some pizzas boxed up, this shit-for-brains regional manager who’s doing god knows what starts yelling at me (in front of customers, no less) that there are people at the cash register waiting to be rung up. I come out, take care of the three or four people in line, when she starts yelling at me again. “You can’t leave people at the register”.
I point out that we can’t give away free pizzas either, and that maybe it would help having another person working the Sunday shift? She gives me this derisive look, and says, “staffing issues are only made by us in Upper Management”. I swear, you could hear the capital letters. She gives a dismissive wave of her hand towards the kitchen area, and says, I quote, “Go back to your hole”.
I take my apron off, go punch out my time card, and begin to collect my things. “What are you doing?”
DA: “I’m quitting”.
RM: “You can’t quit! You’re in the middle of a shift”
DA: “Well, watch me do the impossible then”.
Second job was at a local restaurant. I started there my first year in high school, bussing tables, and worked up through dish-washer to cook over the course of high school.
The new general manager was a power-hungry bitch. She loved writing people up for various ‘infractions’, both real and imagined. She would try to stir up rivalries among the staff, just, I think, because she wasn’t happy if there wasn’t some turmoil or problem. And the biggest place to screw with people was the schedule. The previous general manager had been pretty pragmatic about the schedule. She’d take requests, would try to work around them, but she was always quick to tell us if she was stuck. Ninety-nine times out of a 100, we’d be able to work something out. Scheduling problems were almost never an issue.
With this new cow, however - chaos reigned every week. Because we swear she would go out of her way to stick people on shifts on days they had requested off. And she had to approve any changes to the schedule. And then to ‘punish’ us for changing her schedule, you’d be on the next schedule for the worst/most inconvenient shifts possible. Can’t work days? Guess what, you’re now on every afternoon shift. Can’t work Mondays and Tuesdays? Guess what, you’re now working both days. This would happen until someone else pissesd her off.
Worse, she’d make random changes to the schedule during the week, and not tell anyone. And if you missed a shift, she’d threaten to fire you unless you rushed in. Either way, it was another ‘infraction’. She was a real piece of work.
This place opened at 5am. The evening shift would end at 11pm. By the time I got home and showered and went to bed, it would be 1am or so. Needless to say I tried to sleep in as much as possible the next day. So one morning at 5am I get a phone call from the power-hungry bitch of a general manager. Oh shit - did I forget to check the schedule? No way, I couldn’t have been on the opening shift today, 'cause I closed last night.
PHB: “So-and-so can’t come in this morning. You have to open the restaurant”.
DA: “Sorry, I closed last night. I’ve barely been asleep for 4 hours. And I’m supposed to work the evening shift tonight”
PHB: “You can sleep between shifts. Hurry, you have to open the restaurant”.
DA: “Sorry, there’s no way I’d be ready to work in time to open - but if you’re short I can help out in a few hours for the lunch rush. I’ll be in around 10am."
So I hang up and go back to sleep. I end up going in even a bit earlier than I promised - like 9:30am. The PHB was complaining to all and sundry about ‘the crap help she had to put up with’, and what an ungodly sin it was for her, the general manager, to have to get up so early in the morning. Do I even get so much as a thank you for coming in to help out for the lunch rush - when I’m going to be working the evening shift that day? Hells nos.
No, her way of ‘thanking me’ is to re-do the schedule - and not only has she sharply cut my hours, she now has me working night shift/morning open like five consecutive times. I point out that this gives me less than 4 hours of sleep since I can’t get to bed until 1am or so when I close. She starts in on one of her “I’m in charge here” lectures, just as two buses pull in for the start of the lunch crowd.
DA: “I see you’ve also cut my hours. I have a better idea, take me off the schedule completely. I quit”.