# MS outlook E-mail problems **URL:** \ **Category:** Factual Questions\ **Created:** [May 21, 2002, 3:02pm UTC](https://boards.straightdope.com/t/ms-outlook-e-mail-problems/110101 "2002-05-21T15:02:22Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Chekmate](https://avatars.discourse-cdn.com/v4/letter/c/46a35a/32.png) [@Chekmate](https://boards.straightdope.com/u/Chekmate)\ **Post date:** [May 21, 2002, 3:02pm UTC](https://boards.straightdope.com/t/ms-outlook-e-mail-problems/110101/1 "2002-05-21T15:02:22Z")
I was IMing my girlfriend, and she asked me this, and I couldn’t figure it out. What do you guys think? **girlfriend** : yeah i have a problem for you mto solve **chekmate** : ok **girlfriend** : my mom keeps getting the same email like 10 times and its backing up jher computer and she cant figure out what is causing it **chekmate** : same e-mail from where? **girlfriend** : from different places **girlfriend** : she will recieve like 10 of one and 10 of another and they are the same **chekmate** : hmmm… **chekmate** : where is she getting them? **girlfriend** : from different people and friends **girlfriend** : into her in box **chekmate** : just of the same e-mail? **chekmate** : she could just set up a filter to filter out what is in the subject of that one e-mail **girlfriend** : no they arent all the same emails **girlfriend** : but when it is that person it likes sends 10 of that email **chekmate** : I don’t know sweetie **chekmate** : I’ll see if I can find out **girlfriend** : maybe can you look into it and ask around for me? **girlfriend** : thank you sweetie **chekmate** : welcome **chekmate** : what e-mail is she using? **girlfriend** : ok i was wondering if you were still there **girlfriend** : she is using hers **girlfriend** : \@ameritech.net **chekmate** : is it like a hotmail, or is it MS outlook? **girlfriend** : Ms outlook **chekmate** : k ---
**Author:** ![Chekmate](https://avatars.discourse-cdn.com/v4/letter/c/46a35a/32.png) [@Chekmate](https://boards.straightdope.com/u/Chekmate)\ **Post date:** [May 23, 2002, 9:14pm UTC](https://boards.straightdope.com/t/ms-outlook-e-mail-problems/110101/2 "2002-05-23T21:14:49Z")
Bumpity Bump Bump ---
**Author:** ![NurseCarmen](https://avatars.discourse-cdn.com/v4/letter/n/5daacb/32.png) [@NurseCarmen](https://boards.straightdope.com/u/NurseCarmen)\ **Post date:** [May 23, 2002, 9:24pm UTC](https://boards.straightdope.com/t/ms-outlook-e-mail-problems/110101/3 "2002-05-23T21:24:28Z")
Could be the Klez virus. [http://support.microsoft.com/default.aspx?scid=kb;en-us;Q316658](http://support.microsoft.com/default.aspx?scid=kb;en-us;Q316658) ---
**Author:** ![Neptune](https://avatars.discourse-cdn.com/v4/letter/n/b5a626/32.png) [@Neptune](https://boards.straightdope.com/u/Neptune)\ **Post date:** [May 23, 2002, 9:32pm UTC](https://boards.straightdope.com/t/ms-outlook-e-mail-problems/110101/4 "2002-05-23T21:32:11Z")
> [@](#): > > 10 of one and 10 of another Is she just talking about spam? ---
**Author:** ![Chekmate](https://avatars.discourse-cdn.com/v4/letter/c/46a35a/32.png) [@Chekmate](https://boards.straightdope.com/u/Chekmate)\ **Post date:** [May 23, 2002, 9:36pm UTC](https://boards.straightdope.com/t/ms-outlook-e-mail-problems/110101/5 "2002-05-23T21:36:58Z")
I think that she is refering to getting the same copy of an e-mail, tens times, from everyone who sent her one. ---
**Author:** ![NurseCarmen](https://avatars.discourse-cdn.com/v4/letter/n/5daacb/32.png) [@NurseCarmen](https://boards.straightdope.com/u/NurseCarmen)\ **Post date:** [May 23, 2002, 9:44pm UTC](https://boards.straightdope.com/t/ms-outlook-e-mail-problems/110101/6 "2002-05-23T21:44:07Z")
Outlook 2000, Outlook 2001 for Mac, Outlook 2002, Outlook 97, Outlook 98, or Outlook Express? Mac, PC, Linux, Commodore 64? ---
**Author:** ![Chekmate](https://avatars.discourse-cdn.com/v4/letter/c/46a35a/32.png) [@Chekmate](https://boards.straightdope.com/u/Chekmate)\ **Post date:** [May 24, 2002, 12:06am UTC](https://boards.straightdope.com/t/ms-outlook-e-mail-problems/110101/7 "2002-05-24T00:06:59Z")
express ---
**Author:** ![GuanoLad](https://sea3.discourse-cdn.com/straightdope/user_avatar/boards.straightdope.com/guanolad/32/42_2.png) [@GuanoLad](https://boards.straightdope.com/u/GuanoLad)\ **Post date:** [May 24, 2002, 2:10am UTC](https://boards.straightdope.com/t/ms-outlook-e-mail-problems/110101/8 "2002-05-24T02:10:45Z")
Almost definitely the Klez virus, but it might also be a problem with her mailbox. Ask her to contact her ISP/ameritech to investigate. They can clear or rebuild her mailbox so it’s made afresh.