# MS Word Professional Plus 10 crashing

**URL:** <https://boards.straightdope.com/t/ms-word-professional-plus-10-crashing/720048>\
**Category:** Factual Questions\
**Created:** [May 14, 2015, 5:09pm UTC](https://boards.straightdope.com/t/ms-word-professional-plus-10-crashing/720048 "2015-05-14T17:09:38Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![yoyodyne](https://avatars.discourse-cdn.com/v4/letter/y/a9a28c/32.png) [@yoyodyne](https://boards.straightdope.com/u/yoyodyne)\
**Post date:** [May 14, 2015, 5:19pm UTC](https://boards.straightdope.com/t/ms-word-professional-plus-10-crashing/720048/2 "2015-05-14T17:19:24Z")

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It’s probably a corrupted template. Try this: go to your user directory and enable viewing hidden files. Then go to AppData\Roaming\Microsoft\Templates and delete normal.dotm. It will be re-created when you start Word.

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